ASM Global
ASM Global

68 Asm Global Information Technology Jobs Hiring Near You

ASM Global ASM Global is the world's leading venue management and services company. The company was ... Provide guidance with venue and/or event information, accessibility, ADA requests, etc. * Resolves ...

Food and Beverage Manager

Bemidji, MN · On-site

$50K - $60K/yr

ASM Global, the leader in privately managed public assembly facilities, has an excellent and ... all information needed on upcoming events and submit to necessary individuals. Ordering linen ...

ASM Global ASM Global is the world's leading venue management and services company. The company was ... Provide guidance with venue and/or event information, accessibility, ADA requests, etc. * Resolves ...

Food and Beverage Manager

Bemidji, MN · On-site

$50K - $60K/yr

ASM Global, the leader in privately managed public assembly facilities, has an excellent and ... all information needed on upcoming events and submit to necessary individuals. Ordering linen ...

HR Coordinator/Recruiter

Columbus, OH · On-site

$19.25 - $25.75/hr

... ASM Global. * Assist employees with benefits enrollment and qualifying life event changes. General HR Support: * Maintain and update HRIS systems to ensure employee data is accurate and current.

HR Coordinator/Recruiter

Columbus, OH · On-site

$19.25 - $25.75/hr

... ASM Global. * Assist employees with benefits enrollment and qualifying life event changes. General HR Support: * Maintain and update HRIS systems to ensure employee data is accurate and current.

HR Coordinator/Recruiter

Columbus, OH · On-site

$18.75 - $25/hr

... ASM Global. * Assist employees with benefits enrollment and qualifying life event changes. General HR Support: * Maintain and update HRIS systems to ensure employee data is accurate and current.

Provides leadership and team building, communicates policies and operational information, and works ... ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities ...

Provides leadership and team building, communicates policies and operational information, and works ... ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities ...

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ASM Global Jobs Information

Do workers at ASM Global get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Does ASM Global pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and July 2026.

At ASM Global, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
46% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between June 2025 and July 2026.

Are part-time workers able to get health insurance from ASM Global?

Most people who work part-time can't get health insurance.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at ASM Global?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from ASM Global affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at ASM Global?

Most people get paid time off work.
78% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at ASM Global worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do ASM Global workers get to choose the shifts they work?

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for ASM Global workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at ASM Global?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and July 2026.

Do ASM Global managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at ASM Global spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at ASM Global?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a ASM Global job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at ASM Global good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ASM Global feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 76 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ASM Global get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at ASM Global?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 76 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ASM Global enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ASM Global recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at ASM Global?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 79 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at ASM Global?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think ASM Global’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how ASM Global is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and July 2026.
Infographic showing various Information Technology job openings at Asm Global in the United States as of August 2026, with employment types broken down into 23% Full Time, and 77% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

IT Support Technician | Legends Global Merchandise

ASM Global

Indianapolis, IN • On-site

$18.75 - $25.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 250 rated facilities management


Job description

Job Summary:
ASM Global is a recognized leader in retail and merchandising, providing customized shopping experiences for fans. The IT Support Technician will administer and support end-user devices, respond to user support requests, and maintain ticketing systems while ensuring effective communication with stakeholders.
Responsibilities:
• Administers and supports end-user devices, including desktop and laptop computers, Macintosh workstations, mobile devices, IP phones, printers, and networking equipment.
• Prepares, maintains, tests, and supports point-of-sale systems, including mobile devices, credit card terminals, printers, wireless networking equipment, and Internet connectivity for scheduled events, stadiums, and retail locations.
• Supports end-user applications, including third-party and custom applications, and performs software installations and upgrades.
• Responds to user support requests received via telephone, e-mail, or in person, and resolves incidents per established policies, procedures, and service-level agreements.
• Escalates user support issues as necessary and appropriate, when unable to resolve within established service level agreements.
• Maintains ticketing system, asset management program, and knowledge base for user support issues and hardware/software inventory.
• Builds and maintains standard computer images of operating systems, software applications and configurations for physical and virtual desktops.
• Prepares and upgrades computer equipment for employees, including setup, installation of software, and configuration of standard settings in accordance with policies and procedures.
• Performs basic system administration tasks including account provisioning and removal, e-mail setup, and maintenance of e-mail distribution lists, security groups, and individual system and directory permissions.
• Provide training and instruction to end-users on systems, applications, security, policies, and procedures applicable to individual job functions in order to maximize end-user productivity.
• Support the setup, configuration, and closing of new and temporary retail sales locations.
• Maintain confidentiality with regard to the information being processed, stored, or accessed by the end-users on the network.
• Provide on-site support for local and/or special events (with travel required as needed).
• Provides after-hours, on-call support for end-users as assigned.
• Special projects, requests, and other duties as assigned.
Qualifications:
Required:
• 2-year degree in related field, or minimum of 2 years work experience in help desk, desktop, application, or point-of-sale support.
Company:
Provider of facility management and venue services. Founded in 2019, the company is headquartered in Los Angeles, USA, with a team of 10001+ employees. The company is currently Late Stage.

What ASM Global employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


ASM Global logo

About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019