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ASM Global
ASM Global

107 Asm Global Customer Service Jobs Hiring Near You

ASM Global

Staff Accountant

Shreveport, LA · On-site

$54K - $71K/yr

Exempt-Salary Summary Legends / ASM Global, the leader in privately managed public assembly ... Excellent Customer Service Skills * Must be able to pass a background check to include credit ...

AEG

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - LEGENDS GLOBAL MERCHANDISE LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events.

ASM Global

Staff Accountant

Shreveport, LA · On-site

$54K - $71K/yr

Exempt-Salary Summary Legends / ASM Global, the leader in privately managed public assembly ... Excellent Customer Service Skills * Must be able to pass a background check to include credit ...

ASM Global

Usher / Ticket Taker

Fresno, CA · On-site

$16.90/hr

Guest Services/Event operations FSLA: Hourly, Part-time Salary:$16.90/hr ASM GLOBAL, a public ... Receive all guests with outstanding friendly customer service. * Answer general questions about the ...

ASM Global

PT Security Guard (U)

Pittsburgh, PA · On-site

$15.50 - $19/hr

ASM Global is looking for observant, professional, and customer-service focused individuals to serve as Part-Time Security Guards at the David L. Lawrence Convention Center . This role plays a key ...

ASM Global

$18.15/hr

Hourly, Non-exempt Salary: $18.15/ hr ASM Global, the leading venue management company, is now ... customer service. * Must have safety knowledge and training to assure a safe environment is ...

ASM Global

$16.90/hr

BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has ... Provide all guests a positive first impression by offering superior customer service. * Process ...

ASM Global

Dishwasher

Fresno, CA · On-site

$16.90/hr

Hourly, non-exempt SALARY: $16.90 /hour ASM Global, a public facilities management company, has ... Positive, customer service oriented attitude at all times. Strong knowledge of sanitary practices.

ASM Global

Ticket Seller

Fresno, CA · On-site

$16.90/hr

BOX OFFICE SALARY: $16.90/HOUR, NON-EXEMPT ASM Global, a public facilities management company, has ... Provide all guests a positive first impression by offering superior customer service. * Process ...

ASM Global

Cook - Mayo Civic Center

Rochester, MN · On-site

$19 - $21/hr

Hourly/Non-Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine ... THE ROLE Providing excellent service to customers attending events or visiting concession stands.

ASM Global

$16.90/hr

Guest Services/Event operations FSLA: Hourly, Part-time Salary:$16.90/hr ASM GLOBAL, a public ... Receive all guests with outstanding friendly customer service. * Answer general questions about the ...

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Showing results 21-40

All JobsAsm Global Customer Service Jobs

ASM Global Jobs Information

Do workers at ASM Global get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

Does ASM Global pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between December 2024 and August 2026.

At ASM Global, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
46% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between June 2025 and July 2026.

Are part-time workers able to get health insurance from ASM Global?

Most people who work part-time can't get health insurance.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at ASM Global?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from ASM Global affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at ASM Global?

Most people get paid time off work.
76% of people say they get paid time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 47% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at ASM Global worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

Do ASM Global workers get to choose the shifts they work?

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for ASM Global workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at ASM Global?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and July 2026.

Do ASM Global managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at ASM Global spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at ASM Global?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a ASM Global job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at ASM Global good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ASM Global feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at ASM Global get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at ASM Global?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 77 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at ASM Global enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ASM Global recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 84 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at ASM Global?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 80 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at ASM Global?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think ASM Global’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how ASM Global is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Asm Global?

    What are the most popular jobs at Asm Global?

    What are the most popular categories at Asm Global?

    Infographic showing various Customer Service job openings at Asm Global in the United States as of September 2026, with employment types broken down into 24% Full Time, and 76% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

    Customer Service Representative

    Indianapolis, IN • On-site

    AEG Presents
    See more jobs at AEG Presentsexternal

    $15.25 - $20.75/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 4 days ago

    Job description

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
    Customer Service Representative - LEGENDS GLOBAL MERCHANDISE
    LEGENDS & ASM GLOBAL
    Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
    Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
    ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
    Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
    THE ROLE
    The customer service representative plays a critical role in providing quality products and services to our customers.
    ESSENTIAL FUNCTIONS & RESPONSIBILITIES
    • Handle incoming orders and answer customer service inquiries via phone, web and email.
    • Process a variety of order types such as backorders, returns, wholesale/bulk, drop-ship, etc.
    • Identify, research, and resolve customer issues.
    • Cross-sell and up-sell customers by recommending products that are complimentary to what they are already purchasing.
    • Develop and maintain positive customer relations, both internally and externally.
    • Coordinate and collaborate with other departments in executing responsibilities and resolving problems.
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Communicate complaints of service failures to supervisor for investigation.
    • Other duties may be assigned
    QUALIFICATIONS
    To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Job Knowledge, Skills and Abilities
    • Excellent typing and data entry skills with strong attention to detail and accuracy.
    • Strong verbal and written communication skills.
    • Ability to listen, problem solve and resolve conflict.
    • Basic computer skills; Microsoft Office, Word, Excel, Outlook.
    • Ability to understand and follow work processes.
    • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
    • Knowledge of products and quality focus.
    • Strong team player
    • Commitment to company's mission and vision
    • Practice TCE (Total Customer Service)

    COMPENSATION
    Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
    WORKING CONDITIONS
    Location: On Site/Indianapolis LGM Headquarters
    PHYSICAL DEMANDS
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    NOTE:
    The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
    Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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