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Amicis Global Technologies
Amicis Global Technologies

120 Amicis Global Technical Support Professional Jobs Hiring Near You

McKay Brothers

Senior Technical Support

Oakland, CA · On-site

$90K - $115K/yr

Senior Technical support for staff desktop and technology needs * Responding to staff requests for ... global providers of ultra-low latency wireless infrastructure and market data technology. The ...

UpdatePromise

Technical Support

Chino, CA

$20/hr

UpdatePromise is a technology company. From our flagship Auto-Body Review product that changed an ... Professional level verbal and written communication skills. * Ability to meet deadlines in a fast ...

Options

On-Site Technical Support Engineer

Houston, TX · On-site

Options is the largest global financial technology company headquartered in Belfast. We are at the ... We provide professional skills development and technical training. * The chance to be a part of a ...

AutoStore

Technical Support Specialist

Salem, NH · On-site

Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software ... Educational assistance and professional development programs including mentorship/coaching programs ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

OCH Technologies is seeking a Technical Support professional in support of an FAA program. The role is responsible for monitoring system health, responding to and resolving technical issues ...

Collabera

Technical Support

Mason, OH · On-site

... professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & ... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ...

ZEISS

Technical Support Specialist

Toronto, ON · On-site

CA$79K - CA$85K/yr

... Technology. We are a global company with over 46,000 employees and have over 4,000 in the US and ... Support ECP and retail initiatives while maintaining professional written and verbal communication ...

Collabera

Technical Support

Salt Lake City, UT · On-site

... Global Delivery Model enables its global 2000 and leading mid-market clients to deliver ... professionals globally, Collabera provides value-added onsite, offsite and offshore technology ...

Tek Systems

Be Seen First

Technical Support

Chicago, IL · On-site

The Technical Support role requires a seasoned professional with over 4 years of diverse experience in helpdesk and desktop support. This position involves managing and troubleshooting a variety of ...

TEKsystems

Technical Support

Madison, WI · On-site

$20/hr

Description The Technical Support Coordinator serves as the primary point of contact for field ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

GSP Marketing Technologies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...

NRI North America

Technical Support Engineer

Ashburn, VA · On-site

$30 - $35/hr

NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible ... Deliver responsive, professional customer service while supporting employees and ensuring a smooth ...

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Senior Technical Support

McKay Brothers

Oakland, CA • On-site

$90K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

The McKay Group is a global leader in low-latency market data and network connectivity, operating at the intersection of high-frequency finance and cutting-edge technology.
We have an immediate opening for a Senior Technical Support position at the US headquarters in Oakland, California. This is a full-time onsite position and will report directly to the IT/Facilities Manager.
Responsibilities include, but are not limited to:
  • Senior Technical support for staff desktop and technology needs
    • Responding to staff requests for support and delegating as necessary
  • Enterprise Software Admin - Research and Configure Settings for productivity software
  • Using AI tools such as Claude, ChatGPT, and Gemini including API calls in administrative tasks and scripting.
  • Installing new hardware components for desktops
  • Installing operating systems and software in the desktop
  • Setting up network connections to desktops
  • Maintaining support documentation and training
  • Training, debugging, and support use of productivity software - this includes Cloud based Enterprise and individual client level software
  • Track efforts through our ticketing system (Jira) - including ticket creation, follow-up, document, and closing completed tasks
  • Remote field operations support
  • Facilities management (moves, desks, chairs, power, etc.) - this function of the role will require
  • Physical demands including bending, squatting and lifting up to 50 pounds

Minimum qualifications include:
  • 4-year degree and/or 6+ years experience.
    • That experience can be in hardware, OS, Cloud, AI. Experience across all of those areas is preferred.
    • We are looking for someone with a well structured approach to solving technical issues
  • Prior experience in desktop support role and/or Microsoft certification
    • Windows, Apple, Android, and Linux (limited) operating systems are used.
    • Expectation is you have enough experience in one, or more, OS to learn the others quickly.
  • Prior experience in cloud administrative interfaces and settings:
    • Google, Microsoft, and other cloud environments are used.
  • Capable of using AI and scripting for administrative tasks.
  • Experience with Jira or other ticketing system
  • Ability to manage and prioritize responsibilities in a fast-paced environment
  • Self-starting mindset toward all duties
  • Systematic problem-solving approach and excellent communication skills

Employees will be required to complete a probationary period.
Compensation & Benefits:
The Oakland, CA base salary range for this full-time non-exempt position is $90-115k. Our salary ranges are determined by role, career level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
The Company provides a comprehensive benefits package including: generous medical, dental & vision policies; 401(k) plan, currently with a company match; paid vacation; life insurance; AD&D; commuter benefits; and EAP.
About McKay Brothers and Quincy Data
McKay Brothers and Quincy Data are the leading global providers of ultra-low latency wireless infrastructure and market data technology. The companies serve the most sophisticated and successful trading firms active in the global financial markets. McKay disrupted financial trading when it launched its first US wireless network in 2012. The companies' service portfolio and geographic footprint have each grown steadily, and now extend to major financial centers across North America, Europe, and Asia. Most of McKay and Quincy's services deliver the lowest latency available. Importantly to the health of financial markets, we offer the best latency for any of our services on a level playing field basis to all clients. Learn more at www.mckay-brothers.com and www.quincy-data.com

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