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AmeriHealth Caritas
AmeriHealth Caritas

70 Amerihealth Caritas Customer Service Jobs Hiring Near You

Amerihealth Caritas

Special Investigator

Manchester, NH · On-site +1

... services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference ...

Amerihealth Caritas

Service Coordinator-CHC

Chambersburg, PA · On-site +1

$19.75 - $24.75/hr

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy ... Role Overview As a Service Coordinator, you will assist participants who qualify for Medicaid in ...

Amerihealth Caritas

Care Manager II

Charleston, SC · Remote

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you are driven to make a ...

Amerihealth Caritas

Care Manager II

Rock Hill, SC · Hybrid

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you are driven to make a ...

Amerihealth Caritas

Care Manager II

Washington, DC · On-site

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We'd like to hear from you if you ...

Amerihealth Caritas

Care Manager II

Columbia, SC · Remote

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you are driven to make a ...

Amerihealth Caritas

Care Manager II

Rock Hill, SC · Remote

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you are driven to make a ...

Amerihealth Caritas

Special Investigator

Manchester, NH · On-site +1

... services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference ...

Amerihealth Caritas

Care Manager II

Charleston, SC · Remote

... services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you are driven to make a ...

Amerihealth Caritas

Service Coordinator-CHC

Philadelphia, PA · On-site +1

$18.75 - $24/hr

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy ... Role Overview As a Service Coordinator, you will assist participants who qualify for Medicaid in ...

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All JobsAmerihealth Caritas Customer Service Jobs

AmeriHealth Caritas Jobs Information

Do workers at AmeriHealth Caritas get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Does AmeriHealth Caritas pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

At AmeriHealth Caritas, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from AmeriHealth Caritas affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at AmeriHealth Caritas?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 33% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.

Do workers at AmeriHealth Caritas worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Do AmeriHealth Caritas workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for AmeriHealth Caritas workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at AmeriHealth Caritas?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do AmeriHealth Caritas managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at AmeriHealth Caritas spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at AmeriHealth Caritas?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at AmeriHealth Caritas good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at AmeriHealth Caritas feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at AmeriHealth Caritas get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at AmeriHealth Caritas?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at AmeriHealth Caritas enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at AmeriHealth Caritas recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at AmeriHealth Caritas?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at AmeriHealth Caritas?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think AmeriHealth Caritas’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how AmeriHealth Caritas is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Amerihealth Caritas?
    What are the most popular jobs at Amerihealth Caritas?
    What are the most popular categories at Amerihealth Caritas?
    Infographic showing various Customer Service job openings at Amerihealth Caritas in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 45% Physical, 13% Hybrid, and 42% Remote job distribution.

    Community Health Navigator

    AmeriHealth Caritas Health Plan

    Washington, DC • On-site

    $24 - $30.75/hr

    Full-time

    Medical, Retirement, PTO

    Posted 23 days ago

    AmeriHealth Caritas rating

    8.3

    Company rating: 8.3 out of 10

    Based on 73 frontline employees who took The Breakroom Quiz

    127th of 304 rated insurance

    Job description

    Work Arrangement:
    This is a hybrid position working in our DC office located at 1201 Maine SW. 4 days in office / 1 day remote
    Responsibilities will include moderate or low risk member case load. As well as the following:
    Member Outreach:
    • Establishes connection and acts as the primary ACFC contact to a targeted member population, including some high-risk members, through home visits and outreach calls.
    • Identifies SDOH needs and addresses them appropriately.
    • Exercises judgment and discretion in coordinating care by handling basic care follow-up tasks and collaborating with AmeriHealth Caritas care management teams, community-based health care providers, and other organizations.
    • Informs members of the required actions to fulfill HEDIS, EPSDT, and Plan requirements and other referred outreach through phone calls or home visits and encourages them to comply.
    • Assists in addressing members' barriers to care and encourages/fosters relationships with their medical/dental providers (medical/dental homes).

    Community Education:
    • Develops and maintains relationships with new and established community organizations via phone, mail, e-mail, or personal visits.
    • Collaborates with internal departments and external agencies to obtain data that is pertinent to the overall success of health education/promotion programs.
    • Provides education to members and member representatives regarding available benefits.

    Education/Experience:
    • Associate's Degree in Health Care, Human Services, or a related field or equivalent work experience required.
    • Minimum of 1 (one) year of health care in an office/clinic/hospital setting or human services experience.
    • Community-based care experience preferred.
    • Knowledge and understanding of medical terminology and disease processes.
    • Ability to effectively communicate preventive health and health management philosophies to members and agencies.
    • Comprehensive knowledge of Medicaid requirements and plan, policies, and procedures.
    • Knowledge of managed care.

    Our Comprehensive Benefits Package
    Hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
    The targeted hiring range for this role is expected to be between 64,300 and 87,700. The range displayed in this job posting reflects the minimum and maximum for new hire salaries for the position in the Washington D.C. area. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education, certifications, or training.
    Your career starts now. We're looking for the next generation of healthcare leaders.
    At AmeriHealth Caritas, we're passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.
    Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
    Discover more about us atwww.amerihealthcaritas.com.

    What AmeriHealth Caritas employees say

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