Alpine Bank
Alpine Bank

37 Alpine Bank Operations Jobs Hiring Near You

Responsible for location and staff adherence to Alpine Bank customer service initiatives ... Supervises Retail Operational staff including, but not limited to, Customer Service and Personal ...

Mobile Trainer

Glenwood Springs, CO · On-site

$22 - $27/hr

Travels to Alpine Bank Training Facilities to deliver trainings, such as, but not limited to, New ... Knowledge of Operational and some Lending Banking systems a plus. * Proficient knowledge of ...

Advanced understanding of Alpine Bank products and banking regulations. * Assists in training and ... Acts as back-up to Operations Supervisor with certain duties as assigned. * Has the ability to give ...

General Purpose The Operations Specialist I performs a variety of deposit operations duties ... Familiarity with state and federal banking regulations and Alpine Banks policies and procedures.

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Alpine Bank Jobs Information

Do workers at Alpine Bank get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at Alpine Bank worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Alpine Bank workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Alpine Bank workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Alpine Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Alpine Bank?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Alpine Bank get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Is it stressful to work at Alpine Bank?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Alpine Bank recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think Alpine Bank’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how Alpine Bank is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

What are the most popular job types at Alpine Bank?

    Infographic showing various Operations job openings at Alpine Bank in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 87% Physical, and 13% Hybrid job distribution.

    Operations Supervisor II

    Alpine Bank

    Ouray, CO • On-site

    Full-time

    Posted 21 days ago


    Alpine Bank rating

    6.0

    Company rating: 6.0 out of 10

    Based on 5 frontline employees who took The Breakroom Quiz

    153rd of 173 rated banks


    Job description

    General Purpose
    The Operations Supervisor II is responsible for the operational management and leadership of two retail locations in the assigned region. This position is accountable for productivity, quality, and high customer service standards within the respective assigned locations.
    Essential Duties/Responsibilities
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE/Mystery Shop standards).
    • Uses numerous software applications to accomplish daily tasks and assists with training other employees on these programs as needed.
    • Supports operational needs, such as, but not limited to, processing daily transactions, wires, ATM settlement, vault balancing, safe deposit box entry/exit functions, basic fraud detection, and location security.
    • Provides customers with information on deposit accounts, rates, service charges, restrictions, and other relevant account information.
    • Performs and/or verifies compliance with all location audits, as well as acting as the primary contact for operational audit items.
    • Responsible for location and staff adherence to Alpine Bank customer service initiatives.
    • Supports in open/closing procedures as needed.
    • Acts as a back-up for CARE training within the assigned region.
    • Collaborates with other areas in the bank to develop best practices for successful banking operations.
    • Practices exceptional service with customers and handles escalated customer concerns.
    • Sets goals for location and staff that are aligned with regional and bank-wide goals.
    • Monitors adherence to budget of the location.
    • Reviews customer surveys with team leaders, to develop coaching and feedback plans, ensuring a high level of customer service standards.
    • Regular and reliable on-site attendance is required as an essential function of this position.
    • Performs other duties as assigned.

    Supervisory Duties
    • Supervises Retail Operational staff including, but not limited to, Customer Service and Personal Banking Representatives, and Operations Specialist.
    • Monitors staffing and scheduling; make staffing adjustments and recommendations as necessary.
    • Resolves customer and employee complaints.
    • Oversees training in the department business line to ensure quality and accuracy.
    • Coordinates and oversees all aspects of talent management, including hiring, performance reviews, recognition, disciplinary actions, and terminations.
    • Assists with professional development plan.
    • Has the ability to give overrides and audit drawers.

    Employees are held accountable for all duties of this job.
    Job Qualifications
    Knowledge, Skills, and Ability:
    • Extensive proven operations and leadership experience.
    • Possesses outstanding oral and written communication skills.
    • Ability to resolve issues, even in escalated situations.
    • Highly skilled in problem solving and analytical ability.
    • Ability to manage multiple tasks in a fast-paced environment.
    • Strong mathematical and cash handling skills.
    • Highly skilled in Microsoft Office programs and Adobe Acrobat.
    • High quality organizational and administrative skills.
    • Advanced understanding and application of banking compliance regulations.
    • Understands and demonstrates the importance of the ability to maintain confidential information.
    • Expert knowledge of the daily location functions and duties.
    • Proficiency in interviewing and selection of applicants.
    • A customer Service oriented individual.
    • Able to make effective decisions using rational and analytic thinking.
    • Strong interpersonal competencies.
    • Results-oriented mindset and focused, with excellent time management skills.

    Education or Formal Training:
    • High School Diploma or General Education Diploma (GED) equivalent required.
    • Completion of Alpine Bank Advanced New Accounts training required.
    • Dormant A status preferred or obtained within 3 months of hire.
    • Possession of, or ability to obtain, a valid State of Colorado Driver's License is required.
    • Possession of, or ability to obtain, a valid Notary Public is a plus.

    The successful candidate will need to obtain the following training based on availability.
    • Alpine Bank Supervisory Training.
    • Alpine Bank HR Toolkit.
    • Alpine Management Academy.
    • Alpine Bank Development Academy.
    • Alpine Bank Commercial Banking Workshop.

    Experience:
    • A minimum of two (2) years working as a Personal Banking Representative II, Lead CSR or PBR, or Operations Specialist; or
    • Three (3) years of experience working on frontline at a financial institution, preferred.
    • Previous cash-handling and/or customer service experience required.
    • An equivalent combination of education and experience may be substituted on a year-to-year basis.

    Working Conditions
    Working Environment:
    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, filing cabinets, and multifunction printers. There are prolonged periods of standing and/or sitting in a generally fast-paced environment. Some evening and weekend hours will be included. Occasional travel may be required.
    Physical Activities:
    These are representative of those which must be met to successfully perform the essential functions of this job.
    Physical demands of standing for long periods of time, good eyesight and hand/finger dexterity, and ability to remain calm and professional with upset customers. May spend significant time doing computer work, with repetitive motion likely. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 75 pounds.
    Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
    Starting Rate of Pay is between $27.25 to $32.25 per hour, depending on experience.
    For an overview of our employee benefits please visit: Alpine Bank Careers Page
    Position anticipated to close September 18, 2026, or until filled.
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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