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Aire Serv
Aire Serv

60 Aire Serv Customer Service Representative Jobs Hiring Near You

Aire Serv

Customer Service Representative

Arcadia, CA · On-site

$22 - $24/hr

Aire Serv of Pasadena is looking for a Customer Service Representative to join our growing team. This is not just a position answering phones-you will play an important role in creating an ...

Aire Serv

Customer Service Representative

Arcadia, CA · On-site

$22 - $24/hr

Aire Serv of Pasadena is looking for a Customer Service Representative to join our growing team. This is not just a position answering phones-you will play an important role in creating an ...

New

Aire Serv

Customer Service Representative

Arcadia, CA · On-site

$22 - $24/hr

Aire Serv of Pasadena is looking for a Customer Service Representative to join our growing team. This is not just a position answering phones-you will play an important role in creating an ...

Aire Serv

Customer Service Representative

Knoxville, TN · On-site

$18 - $22/hr

Join Aire Serv of Knoxville as an Customer Service Representative, where you'll play a vital role in our dynamic team. We are dedicated to providing exceptional HVAC services and ensuring the highest ...

Aire Serv

Customer Service Representative

Sioux Falls, SD · On-site

$20 - $25/hr

Aire Serv - A Trusted HVAC Leader with 250+ Locations Across the US & Canada Who We Are At Aire ... Now, we're looking for a Customer Service Representative who's ready to be the welcoming voice of ...

Aire Serv

Customer Service Representative

Sioux Falls, SD · On-site

$20 - $25/hr

Aire Serv - A Trusted HVAC Leader with 250+ Locations Across the US & Canada Who We Are At Aire ... Now, we're looking for a Customer Service Representative who's ready to be the welcoming voice of ...

Aire Serv

Customer Service Representative

Front Royal, VA · On-site

$14.75 - $20/hr

As CSR you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing ...

Aire Serv

Customer Service Representative

Front Royal, VA · On-site

$14.75 - $20/hr

As CSR you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing ...

Aire Serv

Office Assistant / CSR

NC · On-site

$13.75 - $18.75/hr

Customer Service Representative / Office Assistant Location ... Supply, NC (Holden Beach) About Us At Aire Serv Heating & Cooling, we take pride in helping our ...

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Aire Serv Jobs Information

What is it like to work at Aire Serv?

Aire Serv is a company that values customer satisfaction and community involvement, fostering a culture of reliability and trustworthiness among its employees. As a leading provider of heating, ventilation, and air conditioning (HVAC) services, Aire Serv operates through a network of independently owned and operated franchises, offering a dynamic and entrepreneurial work environment. Working at Aire Serv may appeal to individuals who value hands-on technical work, customer service, and the opportunity to build a business within a supportive franchise model.

What makes Aire Serv an attractive place to work?

Aire Serv is a well-established and reputable company in the home services industry, known for its commitment to providing high-quality heating, ventilation, and air conditioning (HVAC) services to residential and commercial customers.

The company offers a dynamic work environment that values innovation, teamwork, and customer satisfaction, with opportunities for employees to develop their skills and expertise in a supportive and collaborative setting.

Joining Aire Serv can provide individuals with a chance to make a meaningful impact in their communities, grow professionally through ongoing training and development, and be part of a successful and expanding organization with a strong reputation for excellence.

Do workers at Aire Serv get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Aire Serv pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

At Aire Serv, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Aire Serv affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people get paid time off at Aire Serv?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 90% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Aire Serv worry about hours?

Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Aire Serv workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Aire Serv?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Aire Serv managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do jobs at Aire Serv spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at Aire Serv?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at Aire Serv good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Aire Serv feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Aire Serv get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Aire Serv?

Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Aire Serv enjoy their jobs?

Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Aire Serv recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Aire Serv?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Aire Serv?

Most people are given support to advance their career here.
In the last year, 90% of people report being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Aire Serv’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
57% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Aire Serv is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Aire Serv?

What are the most popular categories at Aire Serv?

Infographic showing various Customer Service Representative job openings at Aire Serv in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Aire Serv

Arcadia, CA • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Aire Serv rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

220th of 278 rated repair and maintenance companies

Job description

Customer Service Representative - HVAC

Aire Serv of Pasadena - Arcadia, CA

$22-$24/hour + Uncapped Commission

Are you great with people, organized under pressure, and naturally good at keeping things moving?

Aire Serv of Pasadena is looking for aCustomer Service Representative to join our growing team. This is not just a position answering phones-you will play an important role in creating an exceptional customer experience, booking appointments, coordinating our service team, and helping our company grow.

If you are energetic, dependable, comfortable talking with customers, and enjoy working in a fast-paced environment where your performance is recognized and rewarded, we would love to meet you.

HVAC or home-service experience is a plus, but we are willing to train the right person.


Compensation

$22.00-$24.00 per hour, depending on experience

PLUS uncapped commission and performance-based earning opportunities.

The more effectively you help customers, book opportunities, and contribute to company goals, the greater your earning potential.


Benefits

We offer:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid training and professional development
  • Career advancement opportunities
  • Performance-based commission with no earning cap
  • A stable, established company with opportunities to grow

What You'll Do

As our Customer Service Representative / Dispatcher, you will be one of the first people our customers interact with and an important part of our daily operations.

Your responsibilities will include:

  • Answering incoming customer calls professionally, warmly, and confidently
  • Listening to customers' needs and helping them determine the appropriate next step
  • Scheduling service, maintenance, and installation appointments
  • Booking incoming leads and maximizing appointment opportunities
  • Coordinating and dispatching service calls to technicians
  • Communicating schedule updates with customers and field team members
  • Following up with customers regarding appointments, estimates, and service needs
  • Maintaining accurate customer and appointment information in our system
  • Helping prioritize calls based on urgency, geography, technician availability, and customer needs
  • Providing outstanding customer service when handling questions or concerns
  • Identifying opportunities to offer maintenance plans, additional services, or other solutions that benefit the customer
  • Supporting the office and operations team as needed

Who We're Looking For

You may be a great fit if you:

  • Genuinely enjoy helping and talking with people
  • Have a friendly, professional, and confident phone presence
  • Are highly organized and detail-oriented
  • Can manage multiple priorities without becoming overwhelmed
  • Communicate clearly and professionally
  • Take ownership instead of waiting to be told what to do
  • Are dependable and punctual
  • Work well as part of a team
  • Are comfortable using computers and learning new software
  • Enjoy working toward measurable goals
  • Are motivated by opportunities to earn more based on performance

Preferred Experience

  • Customer service or call-center experience
  • Scheduling or dispatching experience
  • Administrative or office experience
  • HVAC, plumbing, electrical, property management, or other home-service experience

Home-service experience is preferred but not required. We are happy to train a strong customer-service professional who has the right attitude and aptitude.


Why Aire Serv?

Aire Serv is a nationally recognized heating and air-conditioning company with more than 200 locations throughout the United States and Canada.

At Aire Serv of Pasadena, we are building a team of professionals who care about doing excellent work and taking care of our customers.

Our values are simple:

Respect. Integrity. Customer Focus.

We want team members who take pride in what they do, want to continue developing professionally, and are looking for a company where strong performance can lead to greater responsibility, compensation, and career opportunities.


Ready to Join Us?

We are actively interviewing. Apply today.

If your experience looks like a good match, our hiring team will contact you to schedule the next step.


What Aire Serv employees say

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