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Aire Serv

60 Aire Serv Customer Service Representative Jobs Hiring Near You

Aire Serv

Customer Service Representative

Knoxville, TN · On-site

$18 - $22/hr

Join Aire Serv of Knoxville as an Customer Service Representative, where you'll play a vital role in our dynamic team. We are dedicated to providing exceptional HVAC services and ensuring the highest ...

Aire Serv

Customer Service Representative

Sioux Falls, SD · On-site

$20 - $25/hr

Aire Serv - A Trusted HVAC Leader with 250+ Locations Across the US & Canada Who We Are At Aire ... Now, we're looking for a Customer Service Representative who's ready to be the welcoming voice of ...

Aire Serv

Customer Service Representative

Sioux Falls, SD · On-site

$20 - $25/hr

Aire Serv - A Trusted HVAC Leader with 250+ Locations Across the US & Canada Who We Are At Aire ... Now, we're looking for a Customer Service Representative who's ready to be the welcoming voice of ...

Aire Serv

Customer Service Representative

Front Royal, VA · On-site

$14.75 - $20/hr

As CSR you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing ...

Aire Serv

Customer Service Representative

Front Royal, VA · On-site

$14.75 - $20/hr

As CSR you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing ...

Aire Serv

Office Assistant / CSR

NC · On-site

$13.75 - $18.75/hr

Customer Service Representative / Office Assistant Location ... Supply, NC (Holden Beach) About Us At Aire Serv Heating & Cooling, we take pride in helping our ...

Aire Serv

Office Assistant / CSR

Supply, NC

$13.75 - $18.75/hr

Customer Service Representative / Office Assistant Location ... Supply, NC (Holden Beach) About Us At Aire Serv Heating & Cooling, we take pride in helping our ...

Aire Serv

Customer Service Representative

Arcadia, CA

$22 - $24/hr

Aire Serv of Pasadena is looking for a Customer Service Representative to join our growing team. This is not just a position answering phones-you will play an important role in creating an ...

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Aire Serv Jobs Information

What is it like to work at Aire Serv?

Aire Serv is a company that values customer satisfaction and community involvement, fostering a culture of reliability and trustworthiness among its employees. As a leading provider of heating, ventilation, and air conditioning (HVAC) services, Aire Serv operates through a network of independently owned and operated franchises, offering a dynamic and entrepreneurial work environment. Working at Aire Serv may appeal to individuals who value hands-on technical work, customer service, and the opportunity to build a business within a supportive franchise model.

What makes Aire Serv an attractive place to work?

Aire Serv is a well-established and reputable company in the home services industry, known for its commitment to providing high-quality heating, ventilation, and air conditioning (HVAC) services to residential and commercial customers.

The company offers a dynamic work environment that values innovation, teamwork, and customer satisfaction, with opportunities for employees to develop their skills and expertise in a supportive and collaborative setting.

Joining Aire Serv can provide individuals with a chance to make a meaningful impact in their communities, grow professionally through ongoing training and development, and be part of a successful and expanding organization with a strong reputation for excellence.

Do workers at Aire Serv get paid breaks?

Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Aire Serv pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

At Aire Serv, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Aire Serv affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people get paid time off at Aire Serv?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 90% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Aire Serv worry about hours?

Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Aire Serv workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Aire Serv?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.

Do Aire Serv managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do jobs at Aire Serv spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at Aire Serv?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at Aire Serv good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and April 2026.

Do people at Aire Serv feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Aire Serv get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Aire Serv?

Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Aire Serv enjoy their jobs?

Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Aire Serv recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Aire Serv?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Aire Serv?

Most people are given support to advance their career here.
In the last year, 90% of people report being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Aire Serv’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
57% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Aire Serv is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Aire Serv?
What are the most popular categories at Aire Serv?
Infographic showing various Customer Service Representative job openings at Aire Serv in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Aire Serv

Knoxville, TN • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Aire Serv rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

220th of 278 rated repair and maintenance companies

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Signing bonus
  • Vision insurance

About the Role:
Join Aire Serv of Knoxville as an Customer Service Representative, where you'll play a vital role in our dynamic team. We are dedicated to providing exceptional HVAC services and ensuring the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls in a professional and courteous manner
  • Scheduling appointments
  • Assigning daily work/calls to other team members
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders.
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:
  • Minimum two years of admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including Microsoft Office
  • Typing skills are a plus
  • At least 1 year of Service Titan experience.
  • Knowledge of HVAC industry a +

About Us:
Aire Serv of Knoxville has been serving the community for over a decade, providing top-notch heating and cooling solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for HVAC services, where we prioritize a supportive and rewarding work environment.
Compensation: $18.00 - $22.00 per hour
We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv® uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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