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AEG Vision
AEG Vision

20 Aeg Vision Customer Service Jobs Hiring Near You

AEG Vision

Optician

Mount Zion, IL · On-site

$17.25 - $22.25/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Optician

Oregon, OH · On-site

$16.50 - $21.25/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

New

AEG Vision

Optician

Bee Cave, TX · On-site

$17 - $22/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Licensed Optician

Great Falls, VA · On-site

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Patient Care Coordinator

Bee Cave, TX · On-site

$17.25 - $22.75/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as ...

AEG Vision

Patient Care Coordinator

Stow, OH

$16 - $21/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as ...

AEG Vision

Patient Care Coordinator

Sugar Land, TX · On-site

$15.75 - $20.75/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as ...

AEG Vision

Optician

Creve Coeur, MO · On-site

$16.25 - $20.75/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Patient Care Coordinator

Vestal, NY · On-site

$16.75 - $22/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as ...

AEG Vision

Patient Care Coordinator

Ashtabula, OH · On-site

$16 - $21/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as ...

AEG Vision

Patient Care Coordinator

Gig Harbor, WA · On-site

$19.50 - $25.75/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as ...

AEG Vision

Optician

Reston, VA

$18 - $23.25/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Optician

Peterborough, NH · On-site

$17.75 - $23/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

New

AEG Vision

Optician

White Bear Lake, MN · On-site

$17.50 - $22.50/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Optician

San Jose, CA

$21.25 - $27.50/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Optician

Severna Park, MD · On-site

$17.25 - $22.50/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Optician

Merrillville, IN · On-site

$17 - $22/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Licensed Optician

Winter Garden, FL · On-site

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Optician

Cranberry Township, PA

$16.75 - $21.50/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and ...

AEG Vision

Patient Care Coordinator

Stow, OH · On-site

$16 - $21/hr

About AEG: At AEG, we're building something bigger than great eye care, we're creating careers ... Greet patients, customers, and vendors in a friendly, professional, and welcoming manner; serve as ...

All JobsAeg Vision Customer Service Jobs

AEG Vision Jobs Information

Do workers at AEG Vision get paid breaks?

No. Most people don’t get paid breaks.
84% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and August 2026.

Does AEG Vision pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
72% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

At AEG Vision, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from AEG Vision affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at AEG Vision?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 28% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between March 2025 and August 2026.

Do workers at AEG Vision worry about hours?

Some people worry about getting enough hours.
57% of people report they worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and August 2026.

Do AEG Vision workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between March 2025 and August 2026.

How easy is it for AEG Vision workers to change shifts?

Most people find it easy to change shifts.
82% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at AEG Vision?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.

Do AEG Vision managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at AEG Vision spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at AEG Vision?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at AEG Vision good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at AEG Vision feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at AEG Vision get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at AEG Vision?

Most people feel stressed out here.
87% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at AEG Vision enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at AEG Vision recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at AEG Vision?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at AEG Vision?

Only some people are given support to advance their career here.
In the last year, 66% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think AEG Vision’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how AEG Vision is doing?

Most people don’t feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.
What are the most popular job types at Aeg Vision?
    What are the most popular jobs at Aeg Vision?
    What are the most popular categories at Aeg Vision?
    Infographic showing various Customer Service job openings at Aeg Vision in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution.

    Optician

    AEG Vision

    Mount Zion, IL • On-site

    $17.25 - $22.25/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 14 days ago

    AEG Vision rating

    5.2

    Company rating: 5.2 out of 10

    Based on 51 frontline employees who took The Breakroom Quiz

    33rd of 39 rated optical retailers

    Job description

    About AEG:
    At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.
    You'll join a team that:
    • Invests in leadership development and internal growth.
    • Believes people and performance go hand in hand.
    • Values collaboration, authenticity, and continuous learning.
    • Celebrates wins, supports challenges, and grows together.
    About the role
    At AEG, we believe great patient experiences begin with great teams. As an Optician, you will play a vital role in our business by providing expert eyewear solutions and exceptional patient care.
    The Optician will assist patients in selecting eyewear and accessories that fit their prescription, lifestyle, and personal style. By ensuring proper frame fit, accurate measurements, and correct lens dispensing, Opticians will combine technical expertise with outstanding customer service. A commitment to quality and patient satisfaction drives trust, loyalty, and repeat business.
    • Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services.
    • Receive patient handoff from technicians or doctors and establish a rapport by asking lifestyle questions to identify their visual needs and recommend the most appropriate frames, lenses, lens treatments, and specialty products.
    • Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available.
    • Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues to management.
    • Assist patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements.
    • Educate patients on proper eyeglass and contact lens care, maintenance, warranty coverage, protection plans and replacement options.
    • Maintain a thorough understanding of both medical and vision insurance plans, including eligibility, benefits, copays, deductibles, authorizations, and coverage limitations.
    • Interprets prescriptions written by Optometrist and Ophthalmologist.
    • Accurately interpret prescriptions written by Optometrists and Ophthalmologists. Enter all prescription information into the Electronic Health Record (EHR) and ALE system while ensuring all required documentation is scanned and attached to the patient's chart.
    • Follow-up on all pending orders. Verify all orders are within the time guidelines and informs patients if delays occurs. Notify patients when eyewear is ready.
    • Dispense glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback.
    • Adjust eyewear to ensure visual acuity, proper fit, and patient comfort by using various tools to perform eyewear adjustments and repairs.
    • Proficient in using tools such as pupilometers, PD sticks, lensometers, pliers, wrenches, frame warmers, etc.
    • Regularly communicates with technicians and managers, providing additional patient information, or asking for an order status.
    • Inspects the final product ensuring there are no flaws; clean and polish lenses.
    • Clean and organize frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
    • Understands product issues and analyzes any problems. Thoroughly and accurately answer patient questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc.
    • Performs other duties as needed and as assigned by manager.
    • High School or GED qualification.
    • ABO/NCLE preferred but not required.
    • Minimum of one-year experience working as an Optician strongly preferred.
    • Experience with HIPAA requirements preferred.
    • PC skills to include MC Office, Windows, and Word Processing.
    • Strong organizational skills and attention to detail.
    • Strong communication skills (verbal and written).
    • Excellent customer service skills and pleasant demeanor, experience with sales preferred.
    • Manual dexterity and hand-eye coordination.

    Full Time Employee Benefits
    • 401(k) with Match
    • Medical/Dental/Vision/Life/STD/LTD
    • Employee Vision Discount Program
    • HSA/FSA
    • PTO
    • Paid Holidays
    Physical Demands
    • Ability to utilize office equipment
    • Prolonged sitting, standing, and walking
    • Ability to lift up to 10 lbs

    What AEG Vision employees say

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    Benefits

    Hours and flexibility

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