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AEG Presents

72 Aeg Presents Box Office Attendant Jobs Hiring Near You

AEG

Box Office Attendant - Bowery Presents

New York, NY · On-site

$20.35/hr

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports ... The Box Office Attendant is responsible for assisting patrons with ticket distribution and ...

AEG Presents

Box Office Staff - MegaCorp

Newport, KY · On-site

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports ... BOX OFFICE ATTENDANT Job Summary The Box Office Attendant is responsible for communicating ...

AEG

Box Office Attendant - Keswick Theatre

Glenside, PA · On-site

$18.39/hr

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports ... The Box Office Attendant is responsible for assisting patrons with ticket distribution and ...

AEG Worldwide

Box Office Staff - MegaCorp

Newport, KY · On-site

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports ... BOX OFFICE ATTENDANT Job Summary The Box Office Attendant is responsible for communicating ...

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AEG Presents Jobs Information

What are the key skills and qualifications needed to thrive as a Box Office Attendant, and why are they important?

To thrive as a Box Office Attendant, you need strong customer service skills, basic math ability, and a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and cash handling procedures is typically required. Excellent communication, problem-solving, and attention to detail help you stand out in this role. These skills ensure smooth ticket transactions, positive customer experiences, and efficient box office operations.

What are some typical challenges faced by a Box Office Attendant and how can they be managed?

Box Office Attendants often encounter busy periods with long lines, especially before popular events, which can be stressful. Managing high volumes of customer inquiries and ticket sales requires excellent communication and multitasking skills. To handle these challenges, it's important to stay organized, remain calm under pressure, and have a thorough understanding of the ticketing system. Support from team members and clear protocols for common issues, such as ticket discrepancies or last-minute changes, can also make the job more manageable.

What are box office attendants?

Box office attendants are staff members responsible for selling tickets to events such as movies, concerts, or theater performances. They assist customers with purchasing tickets, provide information about showtimes and seating, and handle cash or electronic transactions. Box office attendants also answer questions, resolve ticketing issues, and may help manage will-call or guest lists. Their role is crucial in ensuring a smooth entry process and excellent customer service at entertainment venues.

What is the difference between Box Office Attendant vs Ticket Seller?

AspectBox Office AttendantTicket Seller
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentMovie theaters, concert halls, sports arenasMovie theaters, event venues, amusement parks
Job DutiesSell tickets, handle cash, assist customers, manage queuesSell tickets, process payments, provide event information

Both roles involve selling tickets and assisting customers in entertainment venues. The main difference is that a Box Office Attendant often handles more customer service tasks and manages the box office operations, while a Ticket Seller primarily focuses on selling tickets and processing transactions. Both positions require similar skills and are found in similar environments, making them closely related roles in the entertainment industry.

What other companies are hiring for Box Office Attendant jobs?
What are the most popular jobs at Aeg Presents?
What are the most popular categories at Aeg Presents?
Infographic showing various Box Office Attendant job openings at Aeg Presents in the United States as of May 2026, with employment types broken down into 4% Internship, 59% Full Time, 36% Part Time, and 1% Summer. Highlights an 100% Physical job distribution.

Box Office Attendant - Bowery Presents

AEG Presents

Manhattan, NY

Other

Posted 11 days ago

Job description

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The Box Office Attendant is responsible for assisting patrons with ticket distribution and providing general information pertaining to the venue or event. In addition to these general duties, the incumbent will provide direct support to the Box Office Manager and cover various tasks as needed.

Essential Functions:

  • Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers.
  • Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary.
  • Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc.
  • Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary.

Required Qualifications:

  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 1-2 years of related work experience
  • Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
  • Must have experience cash handling and other payment methods such as credit cards
  • Must be proficient in Microsoft Office, specifically Excel and Word
  • Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
  • Previous experience working in events and knowledge of the music industry preferred
  • Previous experience working on a venue ticketing platform preferred

Pay Scale: $20.35

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

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