Advatix
Advatix

20 Advatix Customer Service Jobs Hiring Near You

Customer Service Representative-Cross Dock

Trenton, NJ · On-site

$16 - $21.75/hr

Cross Dock Customer Service Representative Role Summary The Customer Service Representative will serve as the contact person for client and customer order placement, inquiries, and issue resolution ...

Vice President of Client Solutions

Minneota, MN · Remote

$141K - $181K/yr

Vice President, Client Solutions (Business Development) Centralized Global Services HRforGrowth ® ... Fully utilize CRM system to help maximize personal sales and support the overall Pro Sales team ...

Access Guard

Trenton, NJ · On-site

$16 - $19.50/hr

Excellent communication and customer service skills. * Ability to remain calm and professional under pressure. * Basic computer skills for logging and data entry. * Ability to stand, walk, and ...

Our client is looking for a Customer Service Sales Support Representative. Please read below for ... Advatix ® , Inc. is one of the world's leading providers of e-commerce Supply Chain and Logistics ...

Sales Support Manager

Sterling, VA · On-site

$60K - $65K/yr

Strong customer service and relationship-building skills. Preferred Qualifications Experience in ... Collaborative work environment with strong career growth opportunities Advatix ® , Inc. is one of ...

Temporary Warehouse Associate

Las Vegas, NV · On-site

$15.50 - $18.25/hr

Our facility provides services to multiple clients in the warehouse, so no day is the same. You ... Accurately and efficiently pick/pack customer orders using an internal warehouse application

Our facility provides services to multiple clients in the warehouse, so no day is the same. You ... Accurately and efficiently pick/pack customer orders using an internal warehouse application

Partner with sales, customer service, prepress, production, and purchasing teams to clarify specifications, identify risks, and align quotes with operational capabilities and customer expectations

Partner with sales, customer service, prepress, production, and purchasing teams to clarify specifications, identify risks, and align quotes with operational capabilities and customer expectations

Warehouse Associate

Norcross, GA · On-site

$15.25 - $18/hr

Our facility provides services to multiple clients in the warehouse, so no day is the same. You ... Accurately and efficiently pick/pack customer orders using an internal warehouse application

Partner with sales, customer service, prepress, production, and purchasing teams to clarify specifications, identify risks, and align quotes with operational capabilities and customer expectations

Recognition programs and service awards * 401 (k) with a company match * Employee assistance ... Ensure customer satisfaction by preventing the occurrences of nonconformities relating to product ...

Temporary Warehouse Associate

Oklahoma City, OK · On-site

$14.75 - $17.75/hr

Our facility provides services to multiple clients in the warehouse, so no day is the same. You ... Accurately and efficiently pick/pack customer orders using an internal warehouse application

Temporary Warehouse Associate

Strongsville, OH · On-site

$14.75 - $17.50/hr

Our facility provides services to multiple clients in the warehouse, so no day is the same. You ... Accurately and efficiently pick/pack customer orders using an internal warehouse application

Advatix Jobs Information

What is it like to work at Advatix?

Advatix is a company that values innovation and collaboration, fostering a dynamic work environment where employees can share ideas and expertise to drive growth and success.

The company's team structure is designed to be agile and flexible, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. Advatix's mission is to deliver cutting-edge technology solutions that meet the evolving needs of its clients, and its work environment is equipped with the latest tools and technologies to support this mission.

Working at Advatix may appeal to candidates who are passionate about technology and innovation, and who are looking for a challenging and dynamic work environment where they can grow professionally and contribute to the company's mission.

What makes Advatix an attractive place to work?

Advatix is a reputable company in the industry, known for its commitment to delivering innovative solutions and exceptional customer service. The company's work environment is characterized by a collaborative and dynamic atmosphere, where employees are encouraged to share ideas and work together to drive projects forward. Joining Advatix offers opportunities for professional growth and development, with a focus on empowering employees to make a meaningful impact and contribute to the company's continued success.
What are the most popular categories at Advatix?
Infographic showing various Customer Service job openings at Advatix in the United States as of August 2026, with employment types broken down into 77% Full Time, 21% Temporary, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution.

Customer Service Representative-Cross Dock

Advatix

Trenton, NJ • On-site

$16 - $21.75/hr

Other

Re-posted 23 days ago


Job description

Cross Dock Customer Service Representative 

Role Summary 

The Customer Service Representative will serve as the contact person for client and customer order placement, inquiries, and issue resolution through various communication channels. 

Key Results Area 

  • Enters and manages orders from all sources (email, phone, fax, online) and handles any order exceptions, updates, or corrections 

  • Manages any driver issues that may occur (scheduling, timeliness, new inbound or outbound activities, etc.) 

  • Responds to all customer and client concerns or complaints, ensuring that all inquiries are handled and documented in a timely and professional manner 

  • Escalates risk or unresolved order-related issues to appropriate team members or management for support to resolve 

  • Ensure that all order execution is completed on time and in a manner that satisfies service level requirements 

  • Interfaces with various departments to ensure deliverables are being completed on time and within SLAs 

  • Pay attention to the details of procedures and requirements to ensure proper billing to the client, including timely and accurate closing of work to prepare for the billing process 

  • Update client business rule documentation, ensuring that internal key stakeholders are aware of any business process changes 

  • General understanding of client contractual requirements to ensure adherence to recognize client requests that are outside contract requirements and escalate to management before proceeding 

  • Support and maintain all corporate quality standards, policies, procedures, and work instructions outlined in the company process documentation 

Skills & Qualifications 

  • High School Diploma or its equivalent is required; an Associate’s or Bachelor's degree is preferred 

  • Minimum of 1 year of experience in customer service, supply chain, or order management  

  • Strong attention to detail and multi-tasking skills  

  • Experience with using an order management system and the ability to learn new systems easily 

  • Capable of working both independently and within a team environment 

  • Excellent written, verbal, and interpersonal communication skills 

  • Accurate data entry and spelling skills 

  • Extensive knowledge of Microsoft Office Suite 

  • Professional appearance and demeanor 

  • ​​​​​​​Can operate an Electric Pallet Jack Truck

Archway is committed to building a diverse workforce by attracting, developing, and retaining employees. We believe that through having a diverse workforce, we will be employing the best talent and leveraging diverse and unique skills and perspectives. 

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