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Action Seating & Mobility

60 Action Seating Mobility Senior Field Engineer Jobs Hiring Near You

ASM

Snr Engineer, Software

Phoenix, AZ

$121K - $160K/yr

As a Senior Software Engineer at ASM, you'll sit at the intersection of cutting-edge software ... Drive root cause and corrective action (RCCA) using packet captures, log correlation, and system ...

ASM

Senior Engineer, Software Support

Phoenix, AZ · On-site

$121K - $160K/yr

... actions. * Troubleshoot and resolve software issues, including embedded software for control ... Responsible for managing escalation calls with field support engineers * Create bug reports for the ...

ASM

Engineer, Field Service (Early Careers)

Austin, TX · On-site

Troubleshoot equipment and process issues with guidance from senior engineers * Deliver clear ... If you love diving into complex systems, bringing structure to ambiguity, and shaping action plans ...

ASM

Senior Engineer I, Software Engineering

Phoenix, AZ · On-site

$121K - $160K/yr

Senior Engineer I, Software Engineering As part of ASM's Software Engineering team, you'll develop ... Lead technical escalation efforts with field engineers and global customers. * Partner with Quality ...

ASM

Engineer, Field Service- Early Career

Phoenix, AZ · On-site

Troubleshoot equipment and process issues with guidance from senior engineers * Deliver clear ... If you love diving into complex systems, bringing structure to ambiguity, and shaping action plans ...

ASM

Engineer, Field Service (Early Careers)

Austin, TX · On-site

Troubleshoot equipment and process issues with guidance from senior engineers * Deliver clear ... If you love diving into complex systems, bringing structure to ambiguity, and shaping action plans ...

ASM

Engineer, Field Service- "Early Career"

Boise, ID · On-site

Troubleshoot equipment and process issues with guidance from senior engineers * Deliver clear ... If you love diving into complex systems, bringing structure to ambiguity, and shaping action plans ...

ASM

Engineer, Field Service- Early Career

Phoenix, AZ · On-site

Troubleshoot equipment and process issues with guidance from senior engineers * Deliver clear ... If you love diving into complex systems, bringing structure to ambiguity, and shaping action plans ...

ASM

Engineer, Field Service- "Early Career"

Boise, ID · On-site

Troubleshoot equipment and process issues with guidance from senior engineers * Deliver clear ... If you love diving into complex systems, bringing structure to ambiguity, and shaping action plans ...

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Infographic showing various Senior Field Engineer job openings at Action Seating Mobility in the United States as of August 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution.

Senior Engineer II, Product Support - NPI

ASM

Phoenix, AZ • On-site

Full-time

Re-posted 15 days ago

Job description

As a Senior Engineer II - Technical Support, you will lead early engagement and field readiness for new product introductions (NPI), ensuring successful deployment of ASM tools at customer sites. Acting as a critical bridge between engineering, factory, and field teams, you will own installation, startup, knowledge transfer, and escalation support for new tools, including first-of-a-kind and first-in-region implementations. Your work will directly drive customer satisfaction through readiness, quality, and rapid issue resolution.

In this role, you will operate across demo labs, manufacturing environments, and customer fabs-supporting tool builds, validating readiness, and enabling successful installations. You will collaborate closely with Global Product Support (GPS) and field teams to ensure tools meet performance expectations and that regional teams are fully prepared to support them independently.

From initial builds through customer ramp, you will play a key role in ensuring smooth transitions, strong technical execution, and effective escalation management while mentoring and supporting field teams.

What You Will Be Working On 

  • Work with a safety-first mentality
  • Engage early in the demo lab, working alongside Global Product Support (GPS)
  • Support and learn from initial tool builds at manufacturing facilities and ensure readiness for customer shipment
  • Partner with GPS and Field teams to install and bring up tools at customer sites
  • Verify tool setup, startup, and operational performance meet specifications
  • Train local Field Service Engineers (FSEs) and ensure full operational readiness
  • Confirm local teams are fully qualified to independently support the tool
  • Support regional escalations during NPI and drive rapid resolution
  • Travel domestically and internationally as required (typically 50% minimum, including extended travel

What We Are Looking For 

  • Bachelor's degree in technical field (Engineering, Chemistry, Computer Science) or equivalent technical training
    OR Associate's degree in technical field with 6+ years of in-fab experience
  • 3+ years of experience at ASM or directly related experience (ALD, PEALD, EPI, PECVD, CVD)
  • 5+ years of experience in the electronic or semiconductor industry preferred
  • Experience supporting tool installation, qualification, and ramp in semiconductor fabs
  • Knowledge of structured troubleshooting (hypothesis-based problem solving)
  • Familiarity with escalation management and field support models

What Sets You Apart 

  • Experience with ASM platforms (XP8, Synergis, Intrepid, Prominis)
  • Ability to handle customer situations, develop action plans, and drive resolution with ASM and customers
  • Strong team collaboration skills with the ability to work independently and lead meetings
  • Structured, logic-based troubleshooting skills with the ability to coach others
  • Ability to operate effectively in a fast-paced, multifunctional environment independently
  • Strong multitasking and organizational capabilities
  • Advanced electrical, mechanical, and overall system knowledge (hardware, software, process)
  • Proficiency with Microsoft Word, Excel, SharePoint, and familiarity with SAP
  • Excellent communication skills-clear, concise, and effective with peers, management, and customers
  • Strong leadership qualities with the ability to mentor and develop others
  • Acts as a role model while fostering strong internal and customer relationships

Why join ASM? 

We're looking for engineers who can lead from the front-supporting new product introductions and ensuring successful tool deployment in high-impact customer environments.

If you thrive in fast-paced settings, enjoy solving complex technical challenges, and want to play a key role in bridging engineering and field operations, ASM offers the opportunity to grow your technical expertise and leadership capabilities while supporting cutting-edge semiconductor technologies.

 2026 is the year to join ASM. Apply now! 

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