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Job Title: DWDM / Optical Network Field Technician (Smart Hands, Fiber & Physical Layer Support)
Location: Atlanta, Georgia
Duration: 6 Months (Possible Extension)
Start Date: Immediate / ASAP
Positions: Multiple (10-15 Technicians)
Job Summary: We are seeking experienced DWDM / Optical Network Field Technicians to support a major transport network upgrade project transitioning from 100G to 400G infrastructure. The role involves providing on-site field support, maintenance, fiber handling, and physical layer troubleshooting for DWDM transport networks. Technicians will work closely with remote backend engineering teams that will handle configurations while providing hands-on field support across the Atlanta metro area.
Key Responsibilities:
Support maintenance activities for DWDM optical transport network infrastructure.
Assist in network upgrade operations from 100G to 400G transport systems.
Provide on-site smart hands support for DWDM equipment and related infrastructure.
Perform hardware installation, replacement, rack & stack, and cabling activities.
Conduct fiber optic cleaning, inspection, and scoping using fiber inspection tools.
Verify fiber connectivity, patching, and proper fiber routing.
Perform physical verification and hardware checks on optical transport equipment.
Assist remote NOC / backend configuration teams during maintenance and troubleshooting activities.
Perform device health checks, alarm verification, and basic troubleshooting.
Support patch panels, telecom racks, and physical network infrastructure.
Identify and resolve fiber contamination and connectivity issues.
Maintain proper documentation of field activities and provide status updates.
Required Skills:
Hands-on experience with DWDM optical transport networks.
Strong understanding of optical networking concepts including 100G/400G transport.
Experience supporting telecom or service provider network environments.
Experience with fiber optic cleaning, inspection, testing, and scoping tools.
Knowledge of telecom rack infrastructure, patch panels, and fiber cabling.
Ability to provide smart hands support and coordinate with remote engineering teams.
Experience in telecom field operations, optical network maintenance, or data center environments.
Preferred Qualifications:
DWDM vendor certifications such as Ciena, Nokia, Cisco, or Infinera.
Fiber certifications such as FOA / CFOT or equivalent.
Prior experience supporting transport network upgrades or telecom infrastructure deployments.
Experience working with optical transport systems and DWDM platforms.
Work Environment:
Field-based role supporting telecom infrastructure across Atlanta, GA.
Technicians will work closely with remote engineering and configuration teams.
No travel outside Atlanta required at this stage.