21 Achieve Test Prep Customer Service Jobs Hiring Near You

About Company:We believe our employees empower our company and are the reason behind our success. We are the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey.
Most working adults struggle to overcome the many obstacles associated with obtaining their college degree. Achieve acts as a counselor, advocate, and partner, helping students achieve their degree in less time, with less effort, and for less money by utilizing an alternative path to earning college credit known as the credit-by-examination process. Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way by instead passing just one test-out exam. While our credit-by-examination programs can shorten the path to any degree at virtually any college, the field where we have the most significant impact is the nursing profession.
Employee engagement and development is one of the keys to our success at Achieve! Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules. We are dedicated to fostering an inclusive workplace, where diversity is celebrated and equal opportunity is the cornerstone of our culture.
About the role:
We are seeking a highly motivated and detail-oriented Business Operations Specialist to join our team. The ideal candidate will be responsible for analyzing and improving our business processes, ensuring operational efficiency, and developing innovative solutions to enhance overall performance. This role requires a strategic thinker with strong problem-solving skills and the ability to manage multiple projects simultaneously. The best suited candidate will be a natural coordinator with a strong focus on big-picture objectives and the ability to identify gaps and propose solutions in a clear, effective and logical manner.
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Roles & Responsibilities:

• Analyze current business operations and processes to identify inefficiencies and areas for improvement.
• Develop and implement strategies to optimize workflows and enhance productivity.
• Collaborate with various departments to streamline processes and eliminate redundancies.
• Lead and manage projects aimed at improving business operations and achieving organizational goals.
• Identify opportunities for innovation and propose creative solutions to operational challenges.
• Assist in the development and implementation of operational policies and procedures.
• Continuously monitor and evaluate the effectiveness of operational processes.
• Implement performance metrics and conduct regular reviews to ensure ongoing improvement and alignment with business goals.
• Effectively communicate and present solutions to senior management.
• Effectively share feedback and drive processes at various levels within the company.
• Facilitate good communication between and provide leadership for teams working on a project.

Desired Skills & Experience:

• Bachelor's degree in Business Administration, Operations Management or related field will be an advantage
• Experience in business operations, process improvement, or project management.
• Must be highly detail-oriented and a problem-solver
• Must be highly adaptable and comfortable with a fast-paced environment
• Skilled in collecting and analyzing data and information, drawing logical conclusions, and summarizing in a clear, concise manner
• Ability to develop and maintain productive working relationships with organization management and staff
• Advanced with Google workplace apps -- particularly Google Docs and Google Sheets (or MS Office Suite expertise) and generally technologically savvy
• Self-sufficient with the ability to work productively with minimal supervision.
• Experience working in a start-up environment will be advantageous.

Job Details
Type: Full-Time
Schedule: Flexible schedule with a minimum 5 hour overlap during the 9am - 5pm EST workday
Remote: 100% Online
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.