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Achieve Test Prep
Achieve Test Prep

20 Achieve Test Prep Customer Service Jobs Hiring Near You

ACHIEVE TEST PREP

Student Advisor

Newark, NJ · On-site +1

Achieve Test Prep is seeking a compassionate and dependable Student Advisor to join our fully remote Customer Success team. In this role, you'll support U.S.-based students throughout their ...

ACHIEVE TEST PREP

Wastewater Instructor - Remote

Newark, NJ · On-site +1

$16.50 - $19.50/hr

Achieve Test Prep is the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey. Achieve supports working ...

ACHIEVE TEST PREP

Humanities/Economics Instructor

Achieve Test Prep is the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey. Achieve supports working ...

ACHIEVE TEST PREP

Math Instructor

Newark, NJ · On-site +1

Achieve Test Prep is the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey. Achieve supports working ...

ACHIEVE TEST PREP

Retention Supervisor

Newark, NJ · On-site +1

... will lead Achieve Test Prep's Retention team, responsible for maintaining customer engagement ... service, retention or account management. * Familiarity with KPI driven performance management.

ACHIEVE TEST PREP

Lead PMO - Remote

Newark, NJ · On-site +1

About the role Achieve Test Prep is seeking an experienced and Lead PMO to join our team. The successful candidate will be responsible for managing a team of project managers and working closely with ...

ACHIEVE TEST PREP

Project Specialist - Remote

Newark, NJ · On-site +1

We are the nation's largest educational consultant and test prep center specializing in credit-by ... Achieve acts as a counselor, advocate, and partner, helping students achieve their degree in less ...

ACHIEVE TEST PREP

Social & Paid Media Manager

Newark, NJ · On-site +1

We are the nation's largest educational consultant and test prep center specializing in credit-by ... Achieve acts as a counselor, advocate, and partner, helping students achieve their degree in less ...

ACHIEVE TEST PREP

Basecamp Coach - Remote

Newark, NJ · On-site +1

We are the nation's largest educational consultant and test prep center specializing in credit-by ... Achieve acts as a counselor, advocate, and partner, helping students achieve their degree in less ...

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Achieve Test Prep Jobs Information

What are the most popular jobs at Achieve Test Prep?
Infographic showing various Customer Service job openings at Achieve Test Prep in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution.

Student Advisor

ACHIEVE TEST PREP

Newark, NJ • On-site, Remote

Full-time

Re-posted 28 days ago

Job description


About Achieve:
Achieve Test Prep's mission is to make higher education more accessible and affordable for working adults. Achieve offers live, online instruction, 1-on-1 tutoring and mentoring, and flexible course schedules that empower non-traditional college students to test out of college credits and earn higher level professional licenses.
Role Overview:
Achieve Test Prep is seeking a compassionate and dependable Student Advisor to join our fully remote Customer Success team. In this role, you'll support U.S.-based students throughout their educational journey by providing guidance, encouragement, and clear next steps to help them stay motivated and on track.
Customer Success Advisors partner closely with customers to drive adoption and satisfaction, leveraging data, internal tools, and AI-powered insights to deliver proactive and personalized support.
While this is a remote position, all working hours are aligned to Eastern Standard Time (EST). This role is ideal for someone who enjoys helping others, building trust, and making a meaningful impact in students' lives-while working reliably within a U.S.-based schedule.
What You'll Do
  • Build supportive, long-term relationships by understanding each student's goals, progress, and challenges
  • Provide personalized guidance to keep students engaged and moving forward academically
  • Support students through onboarding and ensure they feel confident using our systems
  • Proactively identify obstacles and work with students to overcome them
  • Respond to student inquiries with empathy, ownership, and timely follow-up
  • Maintain accurate and up-to-date student records in our CRM
  • Collaborate with internal teams to support students with academic or financial-related needs
What We're Looking For
  • Experience in customer support, advising, or another people-facing role
  • Strong written and verbal communication skills in English
  • A calm, empathetic approach with a genuine desire to help others succeed
  • Ability to stay organized while managing multiple student relationships
  • Comfort working independently in a remote environment while collaborating with a team
  • Confident computer skills, including email, CRM, and online tools
Nice to Have
  • Experience supporting students or clients in an education or training environment
  • Familiarity with the U.S. education system
Language Requirement
  • English (Fluent Only): Must be fully proficient in spoken and written English

Job Details:
  • Remote position with EST-based shifts
  • Availability required during U.S. business hours (Eastern Standard Time)
  • Specific shift schedules will be confirmed during the interview process
  • Reliable internet connection and a quiet, professional work environment are required
Why Join Achieve Test Prep?
  • 100% remote role with consistent EST-based shifts
  • Purpose-driven work supporting students' educational success
  • Collaborative and supportive team culture
  • Ongoing training and professional development

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