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Ace Hardware
Ace Hardware

109 Ace Hardware Customer Service Jobs Hiring Near You

Ace Hardware Corporation

CDL A Driver

West Jefferson, OH · On-site

$103K/yr

... customer service and the Ace Helpful experience on and off the road. Work/life balance is ... Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal ...

Chase Ace Hardware

Team Lead - Ace Hardware

Pacifica, CA · On-site

$18 - $22/hr

... of customer service, merchandising product, upholding store policies and safety procedures ... Chase Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Chase Ace Hardware

Team Lead - Ace Hardware

San Rafael, CA · On-site

$19 - $22/hr

... of customer service, merchandising product, upholding store policies and safety procedures ... Chase Ace Hardware offers a career path and opportunity to grow and advance. The ability to lift 50 ...

Ace Hardware

$12 - $14/hr

ACE Hardware - Immediate Store Associate Needed Are you passionate about helping others and delivering top-notch customer service? Do you thrive in a vibrant, team-oriented environment where your ...

Ace Hardware

$12 - $14/hr

ACE Hardware - Immediate Store Associate Needed Are you passionate about helping others and delivering top-notch customer service? Do you thrive in a vibrant, team-oriented environment where your ...

Ace Hardware

$12 - $14/hr

ACE Hardware - Immediate Store Associate Needed Are you passionate about helping others and delivering top-notch customer service? Do you thrive in a vibrant, team-oriented environment where your ...

Ace Hardware

$12 - $14/hr

ACE Hardware - Immediate Store Associate Needed Are you passionate about helping others and delivering top-notch customer service? Do you thrive in a vibrant, team-oriented environment where your ...

Ace Hardware

Hardware Sales

Dayton, TN · On-site

Customer Service: • Provide a positive representation of Douglasville Ace Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store.

Ace Hardware

Cashier Hughes Ace Hardware

Saint Maries, ID · On-site

$14.25 - $18.25/hr

Provide prompt and courteous customer service. * Precisely and accurately handle money, checks, and ... Ace Hardware has over 5,000 stores around the world with the majority of those stores independently ...

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Ace Hardware Jobs Information

What is it like to work at Ace Hardware?

Ace Hardware is a company that values community involvement and customer satisfaction, with a culture that emphasizes teamwork and a commitment to helping people with their home improvement needs.

As a retailer with a long history, Ace Hardware has a decentralized business model, with individual store owners operating independently while still adhering to the company's mission and standards. The company's stores often have a welcoming and hands-on work environment, where employees can engage with customers and work on various projects.

Working at Ace Hardware may appeal to individuals who enjoy working in a fast-paced retail environment, have a passion for home improvement and DIY projects, and value the opportunity to work with a diverse range of products and customers.

What makes Ace Hardware an attractive place to work?

Ace Hardware is a well-established and reputable hardware retailer with a long history of serving local communities, offering a wide range of products and services to customers. The company's workplace culture values employee engagement, teamwork, and continuous learning, with opportunities for professional growth and development through training programs and career advancement. By joining Ace Hardware, individuals can contribute to the company's mission of helping people with their projects and improving their communities, while also developing their skills and expertise in a stable and supportive work environment.

Do workers at Ace Hardware Corporation get paid breaks?

Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 144 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Ace Hardware Corporation pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 166 people who took the Breakroom Quiz between February 2026 and August 2026.

At Ace Hardware Corporation, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 104 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Ace Hardware Corporation?

Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 99 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Ace Hardware Corporation?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 134 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Ace Hardware Corporation affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 158 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Ace Hardware Corporation?

Some people get paid time off from work.
39% of people say they don’t get paid time off.
Based on data from 179 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 28% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 94 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at Ace Hardware Corporation worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Ace Hardware Corporation workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Ace Hardware Corporation workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to get time off at Ace Hardware Corporation?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Ace Hardware Corporation managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at Ace Hardware Corporation spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at Ace Hardware Corporation?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Ace Hardware Corporation job good for students?

Most students say this is a good place to work if you’re studying.
90% of students report this is a good place to work if you’re studying.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Ace Hardware Corporation good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 135 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Ace Hardware Corporation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 162 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Ace Hardware Corporation get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 154 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Ace Hardware Corporation?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 174 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Ace Hardware Corporation enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 145 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Ace Hardware Corporation recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 187 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Ace Hardware Corporation?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 170 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Ace Hardware Corporation?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 159 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Ace Hardware Corporation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 169 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Ace Hardware Corporation is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 177 people who took the Breakroom Quiz between February 2026 and August 2026.

What are the most popular job types at Ace Hardware?

    What are the most popular jobs at Ace Hardware?

    What are the most popular categories at Ace Hardware?

    Infographic showing various Customer Service job openings at Ace Hardware in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Physical job distribution.

    Facility Manager

    Ace Hardware Corporation

    West Jefferson, OH

    $105K - $115K/yr

    Full-time

    Re-posted 28 days ago

    Ace Hardware Corporation rating

    6.1

    Company rating: 6.1 out of 10

    Based on 1,481 frontline employees who took The Breakroom Quiz

    36th of 51 rated home improvement retailers

    Job description

    RSC Facility Manager  

    About this role

    We have an opportunity for a Facility Manager at our distribution center in West Jefferson, OH.  As a Facility Manager, you will be responsible for overseeing and directing distribution center maintenance functions. The Facility Manager role is essential in executing Ace’s operational initiatives while fostering a collaborative team environment in a service-oriented culture.    

    What You’ll Do

    • Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. 
    • Ensure a safe work environment for all team members. 
    • Plan, direct and supervise maintenance, by incorporating Lean tools and methodologies. 
    • Responsible for receipt of all capital purchases. 
    • Budgetary responsibilities for all building-related departments. 
    • Oversee and develop sustainability initiatives. 
    • Lead the facility in LP/FM best practice understanding and compliance, safety awareness, training and HSE practices. 
    • Responsible for accurate and legally compliant federal, state and local regulatory recordkeeping and reporting. 
    • Responsible for emergency management and disaster plans, working in conjunction with corporate Loss Prevention. 
    • Primary responsibility for CMMS (computerized maintenance management system) for all maintenance activities on a daily basis. 
    • Effectively negotiate critical services with multiple vendors. 
    • Flexible to deal with issues that arise outside of normal business hours.
    • Other duties as assigned.   

    Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members.  This is our number one priority, and we will support programs and initiatives that focus on this commitment.  It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world-class safety organization.

    What you need to succeed:

    • Bachelor’s Degree, with 5 or more years’ experience in facility management. 
    • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources. 
    • Knowledge of relevant equipment, policies, procedures and strategies to promote effective security operations for the protection of people, property, and at time, information or data. 
    • Certifications such as Certified Occupational Safety Specialist, Certified Safety Professional, or Certified Facility Manager are preferred. 
    • Strong project management skills; prefer certification in Project Management. 
    • Well versed in technical engineering operations as it relates to repairs/renovations or opening new facility. 
    • Strong interpersonal skills 
    • Communication skills, both verbal and written 
    • Proficient in Word, Excel and Outlook. 
    • Ability and willingness to work non-traditional shifts and hours. 

    What Ace Hardware Corporation employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Ace Hardware logo

    About Ace Hardware

    Sourced by ZipRecruiter

    Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

    Industry

    Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Oak Brook, IL, US

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