Zoox is seeking a Manager, Service Operations Systems to lead the strategy, optimization, and scaling of the enterprise systems supporting our Fleet Service Operations organization. This role will ...
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60 Zoox Operations Jobs Hiring Near You
Zoox is seeking a Manager, Service Operations Systems to lead the strategy, optimization, and scaling of the enterprise systems supporting our Fleet Service Operations organization. This role will ...
... at Zoox. The candidate will work alongside ML engineers, product owners, data engineers, and ... Experience in Technical Program Management or Operations Strategy: 5+ years of experience managing ...
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... at Zoox. The candidate will work alongside ML engineers, product owners, data engineers, and ... Experience in Technical Program Management or Operations Strategy: 5+ years of experience managing ...
Senior Data Operations Manager - Data Operations Lead
Boston, MA · On-site
$169K - $231K/yr
... at Zoox. The candidate will work alongside ML engineers, product owners, data engineers, and ... Experience in Technical Program Management or Operations Strategy: 5+ years of experience managing ...
Senior Data Operations Manager - Data Operations Lead
Boston, MA · On-site
$169K - $231K/yr
... at Zoox. The candidate will work alongside ML engineers, product owners, data engineers, and ... Experience in Technical Program Management or Operations Strategy: 5+ years of experience managing ...
Contract Student Worker - Business Operations
Foster City, CA · On-site
$30/hr
About Zoox Zoox is an autonomous ridehailing company building the world's first purpose-built ... Role Overview In this role, you will help Fleet Operations anticipate the resources required to ...
Contract Student Worker - Business Operations
Foster City, CA · On-site
$30/hr
About Zoox Zoox is an autonomous ridehailing company building the world's first purpose-built ... Role Overview In this role, you will help Fleet Operations anticipate the resources required to ...
Contract Student Worker - Business Operations
Foster City, CA · On-site
$30/hr
About Zoox Zoox is an autonomous ridehailing company building the world's first purpose-built ... Role Overview In this role, you will help Fleet Operations anticipate the resources required to ...
Contract Student Worker - Business Operations
Foster City, CA · On-site
$30/hr
About Zoox Zoox is an autonomous ridehailing company building the world's first purpose-built ... Role Overview In this role, you will help Fleet Operations anticipate the resources required to ...
About Zoox Zoox is an autonomous ridehailing company building the world's first purpose-built ... Role Overview In this role, you will help Fleet Operations anticipate the resources required to ...
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About Zoox Zoox is an autonomous ridehailing company building the world's first purpose-built ... Role Overview In this role, you will help Fleet Operations anticipate the resources required to ...
Procurement Operations Manager
Foster City, CA · On-site
$175K - $210K/yr
As Zoox scales, so does the complexity of sourcing and managing the services that support our ... Participate in procurement operations improvement projects that streamline how the business sources ...
Procurement Operations Manager
Foster City, CA · On-site
$175K - $210K/yr
As Zoox scales, so does the complexity of sourcing and managing the services that support our ... Participate in procurement operations improvement projects that streamline how the business sources ...
As Zoox scales, so does the complexity of sourcing and managing the services that support our ... Participate in procurement operations improvement projects that streamline how the business sources ...
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As Zoox scales, so does the complexity of sourcing and managing the services that support our ... Participate in procurement operations improvement projects that streamline how the business sources ...
The Base Operations team is responsible for maximizing vehicle uptime through maintenance and ... our Zoox L3 and VH6 vehicle fleets. An ideal candidate would be self-motivated and technically ...
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The Base Operations team is responsible for maximizing vehicle uptime through maintenance and ... our Zoox L3 and VH6 vehicle fleets. An ideal candidate would be self-motivated and technically ...
Procurement Operations Manager
Foster City, CA · On-site
$182K - $219K/yr
As Zoox scales, so does the complexity of sourcing and managing the services that support our ... Participate in procurement operations improvement projects that streamline how the business sources ...
Procurement Operations Manager
Foster City, CA · On-site
$182K - $219K/yr
As Zoox scales, so does the complexity of sourcing and managing the services that support our ... Participate in procurement operations improvement projects that streamline how the business sources ...
As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing ...
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As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing ...
Manager, Fleet Support Operations
San Francisco, CA · On-site
$137K - $164K/yr
The Base Operations team is responsible for maximizing vehicle uptime through maintenance and ... our Zoox L3 and VH6 vehicle fleets. An ideal candidate would be self-motivated and technically ...
Manager, Fleet Support Operations
San Francisco, CA · On-site
$137K - $164K/yr
The Base Operations team is responsible for maximizing vehicle uptime through maintenance and ... our Zoox L3 and VH6 vehicle fleets. An ideal candidate would be self-motivated and technically ...
Senior Commercial Operations Analyst
Foster City, CA · On-site
$144K - $197K/yr
As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing ...
Senior Commercial Operations Analyst
Foster City, CA · On-site
$144K - $197K/yr
As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing ...
... operations. * Support strategic planning and execution activities, including Zoox Quarterly Planning (ZQP), organizational readiness initiatives, and structured problem-solving efforts by gathering ...
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... operations. * Support strategic planning and execution activities, including Zoox Quarterly Planning (ZQP), organizational readiness initiatives, and structured problem-solving efforts by gathering ...
Senior Commercial Operations Analyst
Foster City, CA · On-site
$144K - $197K/yr
As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing ...
Senior Commercial Operations Analyst
Foster City, CA · On-site
$144K - $197K/yr
As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing ...
Senior Technical Program Manager, Operational Excellence
Hayward, CA · On-site
$193K - $231K/yr
... operations. * Support strategic planning and execution activities, including Zoox Quarterly Planning (ZQP), organizational readiness initiatives, and structured problem-solving efforts by gathering ...
Senior Technical Program Manager, Operational Excellence
Hayward, CA · On-site
$193K - $231K/yr
... operations. * Support strategic planning and execution activities, including Zoox Quarterly Planning (ZQP), organizational readiness initiatives, and structured problem-solving efforts by gathering ...
Software Engineer, Operational Tools
Foster City, CA · On-site +1
Experience developing tools that support operations. Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock ...
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Software Engineer, Operational Tools
Foster City, CA · On-site +1
Experience developing tools that support operations. Base Salary Range There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock ...
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program ... Influence key decisions working cross-functionally across engineering, product, operations, and ...
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program ... Influence key decisions working cross-functionally across engineering, product, operations, and ...
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program ... Influence key decisions working cross-functionally across engineering, product, operations, and ...
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The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program ... Influence key decisions working cross-functionally across engineering, product, operations, and ...
Senior/Staff Technical Program Manager - Autonomy Operations
Foster City, CA · On-site
$193K - $267K/yr
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program ... Influence key decisions working cross-functionally across engineering, product, operations, and ...
Senior/Staff Technical Program Manager - Autonomy Operations
Foster City, CA · On-site
$193K - $267K/yr
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program ... Influence key decisions working cross-functionally across engineering, product, operations, and ...
Zoox Jobs Information
What is it like to work at Zoox?
Zoox is a technology company that prioritizes innovation and collaboration, fostering a culture that encourages experimentation and creativity. As a leader in autonomous mobility, Zoox's team structure is designed to facilitate cross-functional collaboration, with engineers, designers, and researchers working together to develop cutting-edge autonomous vehicles and mobility solutions. Working at Zoox may appeal to candidates who are passionate about shaping the future of transportation and are eager to contribute to a mission-driven organization that is pushing the boundaries of autonomous technology.
What makes Zoox an attractive place to work?
Zoox is a leading autonomous vehicle technology company that aims to revolutionize the transportation industry with its cutting-edge innovations. The company's workplace is characterized by a culture of collaboration, innovation, and experimentation, where employees are encouraged to think creatively and push the boundaries of what is possible. By joining Zoox, individuals can contribute to shaping the future of transportation, develop their skills in a rapidly evolving field, and be part of a dynamic team that is driving meaningful change.
Do workers at Zoox get paid breaks?
Sometimes. Only some people get paid breaks.
41% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.
41% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.
Does Zoox pay people when they’re sick?
Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.
At Zoox, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.
Is the health insurance from Zoox affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and April 2026.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at Zoox?
Most people get paid time off work.
67% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.
67% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.
Do workers at Zoox worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.
Do Zoox workers get to choose the shifts they work?
Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.
67% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.
How easy is it to get time off at Zoox?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.
71% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.
Do Zoox managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and January 2026.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and January 2026.
Do jobs at Zoox spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and February 2026.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and February 2026.
How easy is it to take sick days at Zoox?
Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Zoox feel treated with respect by their managers?
Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.
84% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Zoox get to take their breaks without interruption?
Most people get breaks without interruption.
95% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.
95% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.
Is it stressful to work at Zoox?
Some people feel stressed here.
45% of people say they often feel stressed at work.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.
45% of people say they often feel stressed at work.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Zoox enjoy their jobs?
Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.
72% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Zoox recommend working with their team?
Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between March 2025 and April 2026.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get enough training when they start at Zoox?
Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.
70% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get support to advance at Zoox?
Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people think Zoox’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
55% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.
55% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.
Do workers feel well informed about how Zoox is doing?
Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and April 2026.
What are the most popular job types at Zoox?
What are the most popular jobs at Zoox?
What are the most popular categories at Zoox?
Full-time
Medical, Life, PTO
Posted 9 days ago
Zoox rating
7.8
Based on 21 frontline employees who took The Breakroom Quiz
212th of 495 rated machine equipment manufacturers
Job description
Zoox is seeking a Manager, Service Operations Systems to lead the strategy, optimization, and scaling of the enterprise systems supporting our Fleet Service Operations organization. This role will own the technology landscape across Asset Management, Maintenance, Field Service, Workforce Management, and Service Operations, ensuring our systems and processes are scalable, integrated, and capable of supporting rapid fleet growth. The ideal candidate combines deep service operations and enterprise systems expertise with strong hands-on leadership and execution, partnering closely with Operations and IT leadership to translate business needs into scalable solutions and deliver measurable improvements in fleet uptime, service efficiency, and operational performance.
In this role, you will: - Own and drive the roadmap for the Operations enterprise systems portfolio, including SAP EAM/PM, SAP FSM, Beeline, UKG, LMS, NICE WFM, and related platforms and integrations.
- Design and implement scalable, end-to-end business processes across Asset Management, Maintenance, Field Service, Workforce Management, and Operations.
- Lead the evolution of SAP EAM/PM capabilities, including asset lifecycle management, preventive maintenance, work orders, maintenance planning, and operational execution.
- Drive the optimization and adoption of SAP FSM to support field operations, technician workflows, scheduling, and service execution.
- Partner closely with Operations, Fleet, Manufacturing, Supply Chain, HR, Finance, Engineering, and IT teams to align enterprise systems with operational strategy and business outcomes.
- Establish integrated processes across assets, maintenance, workforce, scheduling, field execution, and operational reporting.
- Lead cross-functional initiatives to improve operational efficiency, system adoption, standardization, and scalability in support of Zoox’s rapid growth.
- Anticipate and mitigate scalability challenges by architecting solutions that reduce manual processes, system workarounds, future rework, and technical debt.
- Drive stakeholder alignment, organizational readiness, and change management for new operational systems, processes, and capabilities.
- Provide hands-on leadership across program execution, prioritization, risk management, vendor management, budgeting, and executive reporting.
- 15+ years of experience in fleet operations technology, enterprise applications, asset management, field service, workforce management, or enterprise transformation, with experience leading cross-functional initiatives.
- Proven track record of designing and implementing scalable, end-to-end business processes across Operations, Maintenance, Field Service, Asset Management, and Workforce Management.
- Expert-level experience with SAP EAM/PM and strong understanding of asset lifecycle, maintenance, work order, and field service processes.
- Experience with SAP FSM and enterprise workforce platforms such as UKG, NICE WFM, Beeline, or equivalent solutions..
- Strategic mindset with hands-on execution ability, capable of balancing long-term enterprise architecture and roadmap planning with immediate operational needs in a high-growth environment.
- Experience with SAP S/4HANA, including EAM/PM, MM, and related supply chain capabilities.
- Experience integrating SAP with Field Service, Workforce Management, HR, Learning, and third-party operational platforms.
- Background in change management or organizational design, with a track record of driving adoption for new systems and operational processes.
- Strong data orientation, including experience with operational KPIs, dashboards, system health metrics, and performance reporting.
Base Salary Range
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Zoox
Sourced by ZipRecruiter
Zoox is dedicated to creating the world's first fully autonomous vehicle fleet and the necessary ecosystem to make this technology accessible. Positioned at the crossroads of robotics, machine learning, and design, Zoox strives to deliver the future of mobility-as-a-service in urban settings. We seek exceptional individuals who share our enthusiasm and are eager to join a dynamic and results-driven team.
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Foster City, CA, US