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5 Zoomcare Health Informatics Specialist Jobs Hiring Near You

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Do workers at ZoomCare get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at ZoomCare worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do ZoomCare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do ZoomCare managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
60% of people say their manager changes their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at ZoomCare spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at ZoomCare get to take their breaks without interruption?

Only some people get breaks without interruption.
60% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at ZoomCare recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people get enough training when they start at ZoomCare?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers feel well informed about how ZoomCare is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

What other companies are hiring for Health Informatics Specialist jobs?

What are the most popular jobs at Zoomcare?

What are the most popular categories at Zoomcare?

Infographic showing various Health Informatics Specialist job openings at Zoomcare in the United States as of August 2026, with employment types broken down into 3% As Needed, 88% Full Time, and 9% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.

Professional Billing: Insurance Follow-up Specialist

ZoomCare

Tigard, OR

$23 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Work unpaid and partially paid insurance claims to resolve outstanding balances and secure accurate reimbursement.

  • Research claim status by utilizing insurance portals, conducting phone outreach, and drafting written correspondence as needed.

  • Analyze denied or underpaid claims to identify root causes, trends, and necessary corrective actions.

ZoomCare rating

5.3

Company rating: 5.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

SUMMARY
At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!
ZoomCare is seeking an Insurance Follow Up Specialist to join our team!
The Follow-up Specialist is responsible for resolving outstanding insurance claims to maximize reimbursement and reduce accounts receivable days. This position focuses on identifying, researching, and rectifying claim denials and delays for professional services through effective communication with insurance payers and internal departments.
SCHEDULE AND TRAINING
  • Monday - Friday | 9:00am-5:30pm flex schedule.
    • Candidates must reside in Oregon or Washington
  • Depending on the position and associated requirements, there may be additional mandatory training requirements that are outside of your scheduled shift.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
  • Work unpaid and partially paid insurance claims to resolve outstanding balances and secure accurate reimbursement in accordance with payer guidelines.
  • Research claim status by utilizing insurance portals, conducting phone outreach, and drafting written correspondence as needed.
  • Analyze denied or underpaid claims to identify root causes, trends, and necessary corrective actions.
  • Submit timely and well-documented appeals for denied claims in alignment with specific payer policies and appeal procedures.
  • Resubmit corrected claims with updated coding, documentation, or demographic information to facilitate proper adjudication.
  • Maintain thorough and accurate records of all claim follow-up activities within the billing or revenue cycle management system.
  • Collaborate with coding teams, clinical documentation specialists, and provider offices to gather missing information or resolve claim discrepancies.
  • Monitor aging accounts and prioritize claims based on timely filing limits and payer response windows.
  • Identify systemic issues or process inefficiencies impacting claim resolution and escalate concerns to management with supporting documentation.
  • Meet or exceed established productivity and quality benchmarks while adhering to compliance and privacy standards.
  • Other duties as assigned.
QUALIFICATIONS
  • High school diploma or equivalent required; associate's degree in healthcare administration, Business, or a related field preferred.
  • 2+ years of experience in medical billing, with a focus on professional billing and accounts receivable follow-up.
  • Solid understanding of CPT, HCPCS, and ICD-10 coding systems and their application in claim submission and reimbursement.
  • Experience working with electronic billing systems and payer portals to manage claim status, denials, and appeals.
  • Familiarity with insurance reimbursement methodologies, claim adjudication processes, and payer-specific requirements.
  • Working knowledge of medical terminology and healthcare documentation.
  • Strong analytical and problem-solving skills with the ability to identify issues, evaluate alternatives, and implement solutions.
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and with external contacts.
  • High attention to detail and accuracy, with proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
COMPENSATION PACKAGE
  • Medical, Dental, Vision benefits
  • 401K with employer match
  • Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
  • Hourly Pay Rate: $23 - $29/hr
  • Other Compensation: May be eligible for other compensation such as bonuses
WORKING CONDITIONS
  • Project timelines and work volume/deadlines may often require more than your scheduled hours per week or work outside of regular business hours to complete essential duties of this job.
  • Ability to work at a computer/workstation for prolonged periods of time.
  • Close and distance vision and ability to adjust focus.
  • Seeing, hearing, speaking, and writing clearly to effectively communicate with others.
  • Exposure to sensitive and confidential information.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • On-site presence required a minimum of 3 days per week to support non-electronic processes. Remote work available for the remaining workdays.
  • Must wear a mask as needed.
ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.
Employment Type: Full-Time

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