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57 Zip Customer Service Representative Jobs Hiring Near You

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Commercial Account Manager

San Francisco, CA · On-site

$170K - $190K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

Zip

Commercial Account Manager

Toronto, ON · Remote

CA$170K - CA$190K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

Zip

Enterprise Account Manager

Chicago, IL · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

Enterprise Account Manager

San Francisco, CA · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

Zip

AI Forward Deployed Engineer

San Francisco, CA · On-site

$130K - $170K/yr

Feed structured learnings back to product and engineering so the solutions you build make the platform more repeatable over time. * Represent Zip on-site at customer locations when required, running ...

Zip

Enterprise Account Manager

Minneapolis, MN · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

Enterprise Account Manager

Phoenix, AZ · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

Enterprise Account Manager

Chicago, IL · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

Enterprise Account Manager

Houston, TX · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

Commercial Account Manager

San Francisco, CA · Remote

$170K - $190K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

Zip

Enterprise Account Manager

Seattle, WA · On-site +1

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

Zip

Enterprise Account Manager

Denver, CO · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

Enterprise Account Manager

Los Angeles, CA · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

Zip

Enterprise Account Manager

Dallas, TX · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

Enterprise Account Manager

Seattle, WA · Remote

$290K - $315K/yr

About Zip Zip is the AI platform for enterprise procurement - built for humans and agents working ... Customer management skills; including sales, Account management, and customer service * Self-driven ...

New

Zip

AI Forward Deployed Engineer

New York, NY · On-site +1

$130K - $150K/yr

Feed structured learnings back to product and engineering so the solutions you build make the platform more repeatable over time. * Represent Zip on-site at customer locations when required, running ...

Zip

AI Forward Deployed Engineer

San Francisco, CA · On-site +1

$130K - $170K/yr

Feed structured learnings back to product and engineering so the solutions you build make the platform more repeatable over time. * Represent Zip on-site at customer locations when required, running ...

Zip

Manager, Business Development

Toronto, ON

... Representatives (BDRs). Our BDRs conduct cold outreach to generate interest in Zip and this role ... If you have a proactive customer-first mentality with the passion to demonstrate Zip's commitment ...

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Infographic showing various Customer Service Representative job openings at Zip in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 56% Physical, 1% Hybrid, and 43% Remote job distribution.
Commercial Account Manager

Commercial Account Manager

Zip

San Francisco, CA • On-site

$170K - $190K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

About Zip
Zip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world's most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
Your Role
  • You are a trusted advisor, product consultant, and a closer - you're working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for
  • Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure.
  • You're a product evangelist - you'll solution Zip to meet the pain points today, but also with an eye toward our product of the future
  • You're a builder - at a startup, you're not just a team member, but you help build the team culture and bring your best practices to the org
  • Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip.
  • Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed.
  • Manage current customers on multi-year contracts to ensure customer value realization.

You Will
  • Become a product expert - learning the Zip platform through and through, so that you're demo ready
  • Become a procurement expert - learning the ins and outs of the procurement market, which is deeply ready for change and new solutions
  • Use cutting-edge sales intelligence and engagement solutions to prospect, manage deal cycles, and ultimately bring on new customers
  • Be adaptable and flexible - as part of an early-stage hyper-growth company, we are rapidly growing out our process but we want to you to help shape our sales process

Qualifications
  • 2+ years of technology SaaS experience
  • Experience selling to procurement, finance, legal
  • Experience driving customer retention and adoption of a SaaS product for enterprise accounts
  • Customer management skills; including sales, Account management, and customer service
  • Self-driven - you don't need someone to motivate you to put in your best every day
  • You'd describe yourself as organized, efficient with your time, and an excellent communicator
  • Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach
  • Willing to go the extra mile to make sure our customers, company, team, and yourself succeed

The salary range for this role is $170,000 - $190,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
  • Start-up equity
  • Full health, vision & dental coverage
  • Catered lunches & dinners for SF employees
  • Commuter benefit
  • Team building events & happy hours
  • Flexible PTO
  • Apple equipment plus home office budget
  • 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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About Zip

Sourced by ZipRecruiter

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to multiple different markets and we're just getting started. We exist to create a world where people can live fearlessly today, knowing they're in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2020

Social media

Twitter

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