Ziegler CAT
Ziegler CAT

60 Ziegler Cat Field Service Supervisor Jobs Hiring Near You

Field Service Supervisor

Saint Cloud, MN · On-site

$74K - $111K/yr

Ziegler CAT has an opening for a Field Service Supervisor to lead a team of Field Service Technicians supporting customers' needs. In this role, you will be responsible for answering field service ...

Field Service Supervisor

Saint Cloud, MN · On-site

$74K - $111K/yr

Ziegler CAT has an opening for a Field Service Supervisor to lead a team of Field Service Technicians supporting customers' needs. In this role, you will be responsible for answering field service ...

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on heavy ... Communicates job status with supervisor and communicates job is completed to receive the subsequent ...

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on heavy ... Communicates job status with supervisor and communicates job is completed to receive the subsequent ...

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on heavy ... Communicates job status with supervisor and communicates job is completed to receive the subsequent ...

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on heavy ... Communicates job status with supervisor and communicates job is completed to receive the subsequent ...

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on heavy ... Communicates job status with supervisor and communicates job is completed to receive the subsequent ...

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on heavy ... Communicates job status with supervisor and communicates job is completed to receive the subsequent ...

Ziegler CAT has an opening for a full-time, experienced Industrial Engine Field Service Technician ... Willing to respond to after hour emergency calls as directed by supervisor Qualifications: * 2-year ...

Ziegler CAT has an opening for a full-time, experienced Industrial Engine Field Service Technician ... Willing to respond to after hour emergency calls as directed by supervisor Qualifications: * 2-year ...

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on ... Communicates job status with supervisor and communicates job is completed to receive the subsequent ...

Ziegler CAT has an opening for a full-time, experienced Field Service Technician to work on ... Communicates job status with supervisor and communicates job is completed to receive the subsequent ...

Service Advisor

Bloomington, MN · On-site

$30.97 - $37.15/hr

Ziegler CAT has an opening for a Service Advisor in the machine rebuild department. In this role ... Check for service letters, safety letters, field campaigns, Equipment ID Requirements, and CVAs ...

Ziegler CAT has an opening for a Service Support Specialist (1) to provide leadership and support for the field service team. They organize, schedule, coordinate, purchase, communicate, and lead the ...

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Ziegler CAT Jobs Information

Do workers at Ziegler CAT get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Ziegler CAT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

At Ziegler CAT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Ziegler CAT affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Ziegler CAT?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Ziegler CAT worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Ziegler CAT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Ziegler CAT workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Ziegler CAT?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Ziegler CAT managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Ziegler CAT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Ziegler CAT?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Ziegler CAT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Ziegler CAT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Ziegler CAT get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Ziegler CAT?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Ziegler CAT enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Ziegler CAT recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Ziegler CAT?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Ziegler CAT?

Most people are given support to advance their career here.
In the last year, 90% of people report being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Ziegler CAT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Ziegler CAT is doing?

Most people feel well informed about how the company is doing.
72% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.
Infographic showing various Field Service Supervisor job openings at Ziegler Cat in the United States as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Field Service Supervisor

Ziegler CAT

Saint Cloud, MN • On-site

$74K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Ziegler CAT rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

27th of 175 rated vehicle equipment hire


Job description

Ziegler CAT has an opening for a Field Service Supervisor to lead a team of Field Service Technicians supporting customers' needs. In this role, you will be responsible for answering field service calls from customers, opening service calls, managing the labor, and then dispatching Technicians. In this role, customer service, problem solving, and leadership and coaching will be key.
Responsibilities:
Customer Contact:
  • Take field service customer calls
  • Seek approval from customer on additional work request details
  • Collaboration on invoice disputes, service call details, and additional segments
  • Service Call Labor Management
  • Open service calls and segments
  • Order parts on service calls as appropriate
  • Dispatch Field Service Technicians
  • Approve employee time (in Workday or D365)
  • Monitor service calls to ensure estimates are met
  • Troubleshoot parts availability issues
  • Manage field truck utilization

Safety and Contamination Control:
  • Complete incident reports as needed
  • Field Service Truck inspections (daily, weekly, monthly) for safety and contamination control
  • Conduct regular site visits to ensure all appropriate PPE is used and all safety standards (i.e. lockout/tagout, JAS, and monthly safety inspections) are followed
  • Work with employees to create a safety accountability plan, as needed
  • Hold regular safety meetings

After Hours:
  • Provide after-hours support to customers

Technical Subject Matter Expert:
  • Provide input on what parts should be inventoried at the branch
  • Stay up to date on new equipment/products and technical hot topics

Training and Coaching
  • Answer technician questions about specific service calls and segments
  • Conduct coaching and/or performance action conversations, as needed
  • Hold regular team meetings (updates, safety trends/hot topics, priorities, etc.)
  • Monitor and enforce employee training completion
  • Plan training for technicians based on the needs of the customers and the shops
  • Build team moral through routine conversation, team lunches, trainings, etc.

Staffing:
  • Interview candidates
  • Hire technicians
  • Oversee the onboarding of new technicians

Employee Management:
  • Complete annual employee performance reviews
  • Maintain employee records in Workday (PTO, Time, terminations, training, etc.)
  • Stay up to date on company policies and HR memos
  • Support employees career development
  • Answer questions on company/job benefits or appropriately direct employees
  • Work with HR for any necessary employee accommodation or leave situations
  • Work with Workers Compensation for any restricted work accommodations

Qualifications:
  • 2-year technical degree strongly preferred; High school degree required
  • 5+ years of relevant diesel equipment knowledge strongly preferred
  • 3+ years in a lead or supervisory position preferred
  • Good computer skills required (MS Office products)
  • Strong communication, customer service, and organizational skills required
  • Ability to problem solve and think creatively to take care of customers in the most efficient way required
  • Committed to serving our customers
  • Ability to hire, build, and support team of high performing Technicians

Minimum Physical Requirements:
  • Lift/carry up to 10 lbs
  • Standing, walking, using hands, talking, hearing, stair climbing, forward reaching, bin lift, fingering/grasping

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The total compensation (base plus incentive) for this position is
$74,200.00 to $111,300.00
Starting wage is dependent on skills, experience, and education. Along with competitive pay, full time positions are benefits eligible which includes:
  • Health, Dental, Vision and Life Insurance
  • 15 days of PTO your first year, accrual starts day 1
  • 9 paid holidays
  • 401(k) plan with company contribution and match
  • HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
  • Short-Term and Long-Term Disability Insurance, FSA & EAP
  • Paid Parental Leave & Funeral Leave
  • Fitness membership discount
  • Education Assistance

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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