ZIM

37 Zim Jobs Hiring Near You

At ZIM, we're creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and ...

Description At ZIM, we're creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you ...

The CSR is also the primary operations contact with ZIM Logistics' overseas offices & agents. The CSR conducts effective and efficient handling of shipments to ensure continuous cargo flow while at ...

The Account Owner maintains and develops relationships with existing and new clients while ensuring the best possible revenue for ZIM. Key responsibilities: * Meets with clients in person for ...

We also recommend regular visits to our careers page to review any new openings (you can even bookmark it!) Wishing you a Z-Factor day, ZIM's Talent Acquisition team

Generate profitable business for ZIM with a given portfolio of customers. Identify areas of growth and potential opportunities, constantly work to increase sales in designated areas of responsibility ...

Generate profitable business for ZIM Logistics USA within the assigned territory. Identify areas of growth and potential opportunities, constantly work to increase sales for Air, Ground and Ocean ...

Generate profitable business for ZIM Logistics USA within the assigned territory. Identify areas of growth and potential opportunities, constantly work to increase sales for Air, Ground and Ocean ...

Generate profitable business for ZIM Logistics USA within the assigned territory. Identify areas of growth and potential opportunities, constantly work to increase sales for Air, Ground and Ocean ...

Generate profitable business for ZIM with a given portfolio of customers. Identify areas of growth and potential opportunities, constantly work to increase sales in designated areas of responsibility ...

Generate profitable business for ZIM Logistics USA within the assigned territory. Identify areas of growth and potential opportunities, constantly work to increase sales for Air, Ground and Ocean ...

The Inside Sales Representative will manage the full sales cycle and collaborate across teams to deliver solutions that meet customer needs and support ZIM's commercial goals. Main Tasks: • Manage ...

The position also produces reports and works within a community of managers to improve the overall quality of service to ZIM's customers. Main Tasks: -Ensure negative survey results are investigated ...

The position also produces reports and works within a community of managers to improve the overall quality of service to ZIM's customers. Main Tasks: -Ensure negative survey results are investigated ...

The Inside Sales Representative will manage the full sales cycle and collaborate across teams to deliver solutions that meet customer needs and support ZIM's commercial goals. Main Tasks: Manage ...

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Infographic showing various job openings at Zim in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 59% Physical, and 41% Remote job distribution.

Customer Service Coordinator - Import Support Services

ZIM

Virginia Beach, VA • On-site

$15.75 - $20.50/hr

Full-time

Posted 17 days ago


Job description

Main Purpose of the Role:

The Import Support Services Coordinator is responsible for managing import documentation and release functions, as well as other back office activities that support the Import Contact Center and GSS. This includes post reconciliation activities, completion of manifest correctors, management of in-bonds, release of cargo release, demurrage invoicing and pre-abandonment communication.

Main Tasks:

Answers incoming emails from internal teams at ZIM and GSS related to import bills of lading.

Tracks and traces cargo, informing customers about critical milestones.

Coordinates solutions to intermodal and documentation issues for customers, including manifest correctors, invoicing activity and resending arrival notices.

Executes diversion requests in accordance with company policies.

Tracks and invoices import demurrage in accordance with ZIM timelines and directives.

Provides secondary support to the Import Call Center when required.

Works closely with the unclaimed freight / claims teams on issues pertaining to abandoned cargo.

Researches problems and performs root cause analysis in order to propose permanent solutions.

Takes an active role in his/her own development by integrating coaching/feedback on performance into daily routines

Any other duties as assigned.



Function:
Countries & Business Development
Requirements:

•High school diploma or general education degree (GED);

•One year related experience and/or training in a service related industry; or equivalent combination of education and experience.

•Excellent Soft skills

•Previous call center experience preferred.