Xcel Management

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts.

Responsibilities

• Provide timely and accurate customer support in person
• Develop and maintain strong product knowledge to assist customers effectively
• Collaborate with team members to ensure a seamless customer experience
• Assist in identifying sales opportunities and support sales initiatives

Preferred Qualifications

• High school diploma or equivalent

Immediate Openings Available! Apply today to start now!