... service. You will develop programs for existing customers which includes itinerary building ... Utilize and maintain WorldStrides' CRM database system, effectively managing the sales and program ...
19 Worldstrides Customer Service Representative Jobs Hiring Near You
... service. You will develop programs for existing customers which includes itinerary building ... Utilize and maintain WorldStrides' CRM database system, effectively managing the sales and program ...
... immersion, career exploration, service-learning, study abroad, and sports. Each of these ... Utilize and maintain WorldStrides CRM database system, effectively managing the sales process.
... immersion, career exploration, service-learning, study abroad, and sports. Each of these ... Utilize and maintain WorldStrides CRM database system, effectively managing the sales process.
Curriculum and Academics Specialist
$55K - $70K/yr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Excellent customer service skills and ability to respond to internal and external client requests ...
Curriculum and Academics Specialist
$55K - $70K/yr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Excellent customer service skills and ability to respond to internal and external client requests ...
Seasonal Overnight Student Chaperone: Dulles, VA
Dulles, VA · On-site
$13.75 - $17.75/hr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
Seasonal Overnight Student Chaperone: Dulles, VA
Dulles, VA · On-site
$13.75 - $17.75/hr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
WorldStrides is the global leader in educational travel and experiential learning. The company was ... College degree preferred or 1-2 years sales and/or customer service experience. (Still earning that ...
WorldStrides is the global leader in educational travel and experiential learning. The company was ... College degree preferred or 1-2 years sales and/or customer service experience. (Still earning that ...
Seasonal Overnight Student Chaperone: Williamsburg, VA
Williamsburg, VA · On-site
$13.50 - $17.25/hr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
Seasonal Overnight Student Chaperone: Williamsburg, VA
Williamsburg, VA · On-site
$13.50 - $17.25/hr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
WorldStrides offers experiential learning programs in educational travel, performing arts, language ... immersion, career exploration, service-learning, study abroad, and sports. Each of these ...
WorldStrides offers experiential learning programs in educational travel, performing arts, language ... immersion, career exploration, service-learning, study abroad, and sports. Each of these ...
... and representing the WorldStrides travel brands (WorldStrides, Brightspark and Explorica) to ... Introduce and promote destinations or tours to new/competition customers to grow territory and ...
... and representing the WorldStrides travel brands (WorldStrides, Brightspark and Explorica) to ... Introduce and promote destinations or tours to new/competition customers to grow territory and ...
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
... WorldStrides staff. * Ability to navigate a group through the city by foot and subway efficiently. * Time management and organizational skills. * Excellent customer service and oral communication ...
... WorldStrides staff. * Ability to navigate a group through the city by foot and subway efficiently. * Time management and organizational skills. * Excellent customer service and oral communication ...
... and WorldStrides staff. * Ability to navigate a group through the city by foot and metro efficiently. * Time management and organizational skills. * Excellent customer service and communication ...
... and WorldStrides staff. * Ability to navigate a group through the city by foot and metro efficiently. * Time management and organizational skills. * Excellent customer service and communication ...
... and WorldStrides staff. * Ability to navigate a group through the city by foot and metro efficiently. * Time management and organizational skills. * Excellent customer service and communication ...
... and WorldStrides staff. * Ability to navigate a group through the city by foot and metro efficiently. * Time management and organizational skills. * Excellent customer service and communication ...
Tour Guide/Course Leader
Vienna, VA · On-site
Fun, energetic, and customer service-oriented * Physically capable of walking several miles a day; ability to move quickly and remain on feet most of the day WorldStrides, a global organization, is ...
Tour Guide/Course Leader
Vienna, VA · On-site
Fun, energetic, and customer service-oriented * Physically capable of walking several miles a day; ability to move quickly and remain on feet most of the day WorldStrides, a global organization, is ...
Seasonal Overnight Student Chaperone: Dulles, VA
Dulles, VA · On-site
$13.75 - $17.75/hr
Treat customers, vendors, and fellow employees with honesty, respect, and professionalism ... Team player who works well with students, teachers, vendors and WorldStrides staff. * Excellent ...
Seasonal Overnight Student Chaperone: Dulles, VA
Dulles, VA · On-site
$13.75 - $17.75/hr
Treat customers, vendors, and fellow employees with honesty, respect, and professionalism ... Team player who works well with students, teachers, vendors and WorldStrides staff. * Excellent ...
Seasonal Overnight Student Chaperone: Homestead and Key Largo, FL
Key Largo, FL · On-site
$14 - $17.50/hr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism. Provide ...
Seasonal Overnight Student Chaperone: Homestead and Key Largo, FL
Key Largo, FL · On-site
$14 - $17.50/hr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism. Provide ...
Seasonal Overnight Student Chaperone: Brooklyn
New York, NY · On-site
$18/hr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
Seasonal Overnight Student Chaperone: Brooklyn
New York, NY · On-site
$18/hr
Company Introduction WorldStrides is the global leader in educational travel and experiential ... Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
... vendors, and WorldStrides staff. * Ability to navigate a group through the city by foot and metro efficiently. * Time management and organizational skills. * Excellent customer service and ...
... vendors, and WorldStrides staff. * Ability to navigate a group through the city by foot and metro efficiently. * Time management and organizational skills. * Excellent customer service and ...
... WorldStrides staff. * Ability to navigate a group through the city by foot and subway efficiently. * Time management and organizational skills. * Excellent customer service and oral communication ...
... WorldStrides staff. * Ability to navigate a group through the city by foot and subway efficiently. * Time management and organizational skills. * Excellent customer service and oral communication ...
Sales Specialist
Allentown, PA · On-site
... to past customers and new leads • Sales Rep will have access to a database of over 17,000 ... Strong customer-service focus and interpersonal skills • Detail Oriented with Strong ...
Sales Specialist
Allentown, PA · On-site
... to past customers and new leads • Sales Rep will have access to a database of over 17,000 ... Strong customer-service focus and interpersonal skills • Detail Oriented with Strong ...
WorldStrides Jobs Information
Does WorldStrides pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to get time off at WorldStrides?
Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to take sick days at WorldStrides?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at WorldStrides feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at WorldStrides get to take their breaks without interruption?
Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
43% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at WorldStrides?
Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
71% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at WorldStrides enjoy their jobs?
Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at WorldStrides recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at WorldStrides?
Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
43% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get support to advance at WorldStrides?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think WorldStrides’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how WorldStrides is doing?
Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2026.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Worldstrides?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
WorldStrides rating
6.9
Based on 7 frontline employees who took The Breakroom Quiz
84th of 202 rated education and training
Job description
Account Manager, Higher Education
Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C., and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
Job Description
Account managers are the primary point of contact for our university partners focused on delivering outstanding customer service. You will develop programs for existing customers which includes itinerary building, negotiation, pricing, proposal creation, and program confirmation. Once a program is confirmed, you'll handle student and university inquiries about their upcoming travel. You'll partner with internal departments such as air, visas, sales and global experiences to create a smooth program delivery meeting or exceeding university expectations.
Account Manager Responsibilities
Minimum Qualifications
Preferred Qualifications
Location(s)
This is a remote position within the contiguous U.S., unless within driving distance of a WorldStrides office assuming a hybrid schedule of Tues./Wed./Thurs. in-office.
Work Perks
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Minimum Qualifications
Preferred Qualifications
Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C., and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
Job Description
Account managers are the primary point of contact for our university partners focused on delivering outstanding customer service. You will develop programs for existing customers which includes itinerary building, negotiation, pricing, proposal creation, and program confirmation. Once a program is confirmed, you'll handle student and university inquiries about their upcoming travel. You'll partner with internal departments such as air, visas, sales and global experiences to create a smooth program delivery meeting or exceeding university expectations.
Account Manager Responsibilities
- Develop an effective rapport with university and organization partners to gain a better understanding of their program needs and strengthen the overall relationship.
- Position yourself as a thought leader for university clients coming to WorldStrides for recommendations and suggestions.
- Meet and exceed annual retention goals and targets to maximize revenue growth on assigned accounts.
- Consistently manage deadlines and work tasks to ensure key targets are met (registration, ticketing, payment, etc)
- Communicate both internally across teams and externally with clients and partners.
- Create educational travel itineraries across the globe.
- Utilize and maintain WorldStrides' CRM database system, effectively managing the sales and program management process.
- Track, understand and manage the financial aspects of program management.
Minimum Qualifications
- 2+ years' experience in customer service
- Desire to work in a fast-paced, challenging environment
- A highly self-driven sense of motivation and perseverance
- Hunger to grow and openness to learning
- Proactive and team oriented
- Naturally curious
- Problem solver with attention to detail
- Logistically minded
- Positive and forward-thinking attitude with a strong work ethic
- Ability to operate with constantly evolving processes
- Strong phone and interpersonal skills
- Excellent written and communication skills
- Highly organized with strong time management and follow up
- Flexible as needed with work hours to accommodate international time differences and seasonal shifts
- Ability to travel domestically and internationally (current passport or ability to obtain one)
Preferred Qualifications
- BA/BS degree preferred
- Study abroad or international travel experience
- Project management experience
Location(s)
This is a remote position within the contiguous U.S., unless within driving distance of a WorldStrides office assuming a hybrid schedule of Tues./Wed./Thurs. in-office.
Work Perks
- Fun & driven environment.
- Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
- 10 paid floating corporate holidays, 1 paid volunteer day & up to 25 accrued PTO days to start - accrue up to 28 over 3 years, up to 4 mental health days per year, and 5 bereavement days.
- Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
- Opportunities for paid and discounted travel.
- Flexible work schedule providing on-site, remote, and virtual office opportunities.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- Fitness Center and café onsite at select locations.
- Employee Assistance Program (EAP)
- Paid Parental, Caregiver, and Disability leave.
- Team Member Discount Program
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Minimum Qualifications
- 2+ years' experience in customer service
- Desire to work in a fast-paced, challenging environment
- A highly self-driven sense of motivation and perseverance
- Hunger to grow and openness to learning
- Proactive and team oriented
- Naturally curious
- Problem solver with attention to detail
- Logistically minded
- Positive and forward-thinking attitude with a strong work ethic
- Ability to operate with constantly evolving processes
- Strong phone and interpersonal skills
- Excellent written and communication skills
- Highly organized with strong time management and follow up
- Flexible as needed with work hours to accommodate international time differences and seasonal shifts
- Ability to travel domestically and internationally (current passport or ability to obtain one)
Preferred Qualifications
- BA/BS degree preferred
- Study abroad or international travel experience
- Project management experience
About WorldStrides
Sourced by ZipRecruiter
Industry
Education programs administration
Company size
501 - 1,000 Employees
Headquarters location
Charlottesville, VA, US
Year founded
1967