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44 Webmd Customer Service Representative Jobs Hiring Near You

WebMD

Associate Marketing Manager

Atlanta, GA · On-site

$70K - $74K/yr

WebMD is the most recognized and trusted brand of health information and the leading provider of ... services, serving consumers, physicians, healthcare professionals, employers and health plans ...

WebMD

Sr. Client Success Manager

Newark, NJ · On-site

Description Position at WebMD Medscape, a division of WebMD, develops and hosts physician portals ... We're looking for an experienced and motivated client services professional to join our Client ...

WebMD

Associate Marketing Manager

Newark, NJ · On-site

$70K - $74K/yr

WebMD is the most recognized and trusted brand of health information and the leading provider of ... services, serving consumers, physicians, healthcare professionals, employers and health plans ...

WebMD LLC

$60 - $80/hr

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications ... Proactive, results-oriented with strong customer service skills * 1-3 years' experience in agency ...

WebMD LLC

Sales Planner

Newark, NJ · On-site

$60 - $80/hr

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications ... Proactive, results-oriented with strong customer service skills * 1-3 years' experience in agency ...

WebMD

Sr. Client Success Manager

Newark, NJ · On-site

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... We're looking for an experienced and motivated client services professional to join our Client ...

WebMD

Client Success Coordinator

Newark, NJ · On-site

$19 - $25.50/hr

Description Position at WebMD Medscape, a division of WebMD, develops and hosts physician portals ... Overview: We're looking for a motivated client services professional to join our Account Management ...

WebMD

Risk & Compliance Engineer

Newark, NJ · On-site

Description Position at WebMD WebMD is the most recognized and trusted brand of health information ... Lead and independently prioritize a range of vendor security risk assessments - scoped by service ...

WebMD LLC

Client Success Manager

Newark, NJ · On-site

$60 - $80/hr

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Support overall client satisfaction by providing the highest caliber customer-service experience

WebMD

Risk & Compliance Engineer

Newark, NJ · On-site

WebMD is the most recognized and trusted brand of health information and the leading provider of ... Lead and independently prioritize a range of vendor security risk assessments - scoped by service ...

WebMD LLC

Marketing Manager

Newark, NJ · On-site

$80 - $100/hr

WebMD is an Equal Opportunity Employer Responsibilities This position supports the Medscape ... The Marketing Manager will provide support for approximately four to six sales reps in the form of ...

WebMD

Client Success Coordinator

Newark, NJ · On-site

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Overview: We're looking for a motivated client services professional to join our Account Management ...

WebMD LLC

Sr. Client Success Manager

Newark, NJ · On-site

$80 - $100/hr

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... We're looking for an experienced and motivated client services professional to join our Client ...

WebMD

Manager, Commerical Excellence

Newark, NJ · On-site

$125K - $140K/yr

Description Position at WebMD WebMD is an Equal Opportunity/Affirmative Action employer and does ... Service leaders. These requirements are synthesized and translated into Business Requirements ...

WebMD

Director of Audience Engagement

Newark, NJ · On-site

Description Position at WebMD Job Summary: As a Director, Audience Engagement for our Live Business ... Sales Planning, Business Intelligence, Client Services, Program Marketing, Finance, Contracting ...

WebMD

Manager, Commerical Excellence

Yardley, PA · On-site

$125K - $140K/yr

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Service leaders. These requirements are synthesized and translated into Business Requirements ...

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Infographic showing various Customer Service Representative job openings at Webmd in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, 10% Hybrid, and 5% Remote job distribution.

Associate Marketing Manager

Atlanta, GA • On-site

WebMD
1 - 5K employees
Learn more about WebMDexternal

$70K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Overview
The Associate Marketing Manager is a pivotal team member with a strong impact on the success of the WebMD business. Reporting into the Sr. Director of Marketing, the Manager supports strategic innovation track for WebMD and Medscape, with main functions including management of marketing analytics and reporting, insights development and experimentation & optimization.
Responsibilities:
  • Marketing Analytics & Reporting
    • Develop and maintain recurring dashboards, reports, and performance tracking for marketing campaigns and audience engagement initiatives
    • Analyze campaign performance across channels including paid media, email, onsite promotions
    • Monitor KPIs such as open rates, click-through rates, conversion, engagement, retention, and user activity trends
    • Identify performance drivers, trends, and optimization opportunities
  • Business Insights & Strategy
    • Translate data into clear insights and recommendations for marketing stakeholders
    • Support audience segmentation and targeting testing strategies to improve campaign effectiveness
    • Conduct ad hoc analyses to answer business questions related to user behavior, content engagement, and conversion funnels
    • Partner with stakeholders to define success metrics and measurement frameworks for new initiatives
  • Experimentation & Optimization
    • Support A/B testing and experimentation efforts across marketing campaigns and user experiences
    • Analyze test results and communicate findings with actionable recommendations
    • Help evaluate the impact of product or marketing changes on engagement and conversion metrics
Qualifications:
  • Bachelor's degree required, preferably in Marketing or related field
  • 1-2 years proven experience with digital marketing or brand organization; preferred content publishing experience
  • Demonstrable experience managing social media and/or digital marketing campaigns
  • Ability to write and communicate business and technical requirements for on-site initiatives
  • Highly creative with experience in identifying and optimizing target audiences and devising digital campaigns that engage, inform and motivate
  • Understanding of (and preferably experience with) A/B and multivariate testing
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • Ability to follow brand guidelines and brand voice; Expert in creating a product/campaign narrative with a focus on online traffic generation, audience development and CRM functions
  • Highly motivated & self-starter who bleeds initiative & can easily prioritize short & long-term projects; ability to establish new processes & workflow optimizations.
  • Strong analytical skills and data-driven thinking
  • Exceptional communication & presentation skills and the ability to work across multiple business units and with various stakeholders (oral, written & visual)

Salary range: $70,000 - $74,000

Benefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:

  • Health Insurance (medical, dental, and vision coverage)
  • Paid Time Off (including vacation, sick leave, and flexible holiday days)
  • 401(k) Retirement Plan with employer matching
  • Life and Disability Insurance
  • Employee Assistance Program (EAP)
  • Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

Employment Type: Full-Time

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