Waystar
Waystar

18 Waystar Human Resources Director Jobs Hiring Near You

Shared Services Partner

Louisville, KY · On-site

$20.25 - $26.50/hr

Maintains detailed knowledge of HR service areas and provides team member and leader support ... ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify ...

Sr. Compensation Analyst

Louisville, KY · On-site

$79K - $103K/yr

Maintain accurate job and compensation data within HRIS systems Stakeholder Partnership ... Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data ...

Director of Product Management

Lehi, UT · On-site

$218K - $229K/yr

ABOUT THIS POSITION Waystar is seeking a Director of Product Management to join the team. Reporting ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

The Director, Application Engineering will be responsible for managing multiple teams of brilliant ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

Partner with compensation and HR to manage offers that are competitive, equitable, and aligned with ... Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data ...

... Waystar's information technology compliance and assurance programs. This position is responsible ... Human Resources, Procurement, and other business units to support compliance initiatives.

... Directors and Managers * Establish a metrics framework based on Waystar best practice to measure ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

E.g. CTO, CIO, VP of Revenue Cycle, and Director level contacts * Conduct research on accounts ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

ABOUT THIS POSITION This role reports to a Director, Product Management and work closely with User ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

E.g. CTO, CIO, VP of Revenue Cycle, and Director level contacts * Conduct research on accounts ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

Develop and maintain a positive relationship with other direct team members and the team members of ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

To do that, you will work with peers, Team Leads, Manager, Directors and the VP of Engineering ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

The Director leads a team of three direct reports, oversees the Q2C Center of Excellence, and ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

To do that, you will work with peers, Team Leads, Manager, Directors and the VP of Engineering ... Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value ...

Sr. Compensation Analyst

Lehi, UT · On-site

$80 - $100/hr

Maintain accurate job and compensation data within HRIS systems * Stakeholder Partnership ... Employee resource groups Equal Opportunity Employer Waystar is proud to be an equal‑opportunity ...

The Director leads a team of three direct reports, oversees the Q2C Center of Excellence, and ... Employee resource groups. EEO STATEMENT Waystar is proud to be an equal opportunity workplace. We ...

Senior ML Engineer

Atlanta, GA · On-site

$100 - $160/hr

Direct experience with document processing technologies such as OCR, layout parsing, Document AI ... Pet insurance. * Employee resource groups. Equal Opportunity Employer Waystar is an ...

Waystar Jobs Information

What is it like to work at Waystar?

Waystar, a global media conglomerate, operates in a fast-paced and dynamic environment that values innovation and strategic growth. The company's structure is characterized by a flat organizational hierarchy, allowing for direct communication and collaboration between teams, and its global presence offers opportunities for employees to work on diverse projects and with various stakeholders. Working at Waystar may appeal to candidates who are driven by a passion for media and entertainment, and who are eager to contribute to the company's mission of delivering engaging content to audiences worldwide.

What makes Waystar an attractive place to work?

Waystar is a leading global media and entertainment conglomerate with a long history of innovation and strategic growth. The company offers a dynamic and collaborative work environment that fosters creativity, teamwork, and professional development, with opportunities to work on high-profile projects and contribute to the company's continued success. As a Waystar employee, you can expect to be part of a global organization with a strong reputation for excellence, where you can grow your skills, advance your career, and make a meaningful impact in the media and entertainment industry.

What are the most popular categories at Waystar?

Infographic showing various Human Resources Director job openings at Waystar in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.

Shared Services Partner

Waystar

Louisville, KY • On-site

$20.25 - $26.50/hr

Full-time

Medical, Retirement, PTO

Posted 23 days ago


Job description

ABOUT THIS POSITION
Implements and administers People Team programs, policies, and practices within a shared services model. Maintains detailed knowledge of HR service areas and provides team member and leader support related to HR programs, processes, procedures, and communications. Responds to service requests, resolves inquiries, manages case work, and serves as an escalation point for shared services support as needed. Maintains records, documentation, and knowledge resources that support operational consistency and service delivery. In addition to delivering reliable operational support, this role helps identify opportunities to improve processes, enhance team member and leader experiences, reduce administrative burden, and support scalable solutions through knowledge management, self-service, automation, AI-enabled tools, operational insight, and cross-functional collaboration."
WHAT YOU'LL DO
  • Perform daily operational activities related to People Team shared services functions, including HR administration, case management, team member and leader support, data maintenance, and operational processes, ensuring accuracy, consistency, and adherence to established procedures.
  • Coordinate and administer operational activities related to Shared Services programs, vendors, and processes, including invoice processing, vendor coordination, record maintenance, and other administrative responsibilities as assigned.
  • Respond to internal inquiries and requests, providing clear and concise information and escalating complex issues as needed.
  • Analyze operational data, service trends, and recurring issues to identify opportunities for process improvement, automation, self-service, and enhanced support experiences.
  • Support the development, governance, and continuous improvement of SOPs, knowledge resources, and documentation standards to enable operational consistency, scalability, and AI-supported solutions
  • Partner across the People Team to support and improve cross-functional team member and leader experiences, particularly those associated with key Moments that Matter.
  • Maintain accurate records, documentation, knowledge resources, and operational content within relevant systems, ensuring information remains current, governed, and accessible.
  • Identify opportunities to improve operational processes, enhance team member and leader experiences, reduce administrative burden, and leverage automation, self-service, and AI-enabled solutions where appropriate.
  • Collaborate across People Team functions and business stakeholders to support seamless service delivery, cross-functional processes, and key Moments that Matter experiences.
  • Participate in the implementation, testing, adoption, and continuous improvement of new systems, AI-enabled tools, automations, processes, and enhancements.
  • Provide operational support for specialized People Team programs such as benefits administration, open enrollment readiness, immigration, contractor administration, compliance-related processes, vendor-supported services, and other programs as assigned.
  • Provide backup support for critical People Team operational processes, including payroll administration, documented operational procedures, testing activities, and continuity planning to ensure resilient service delivery.
  • Support Team Member Experience initiatives when needed by coordinating employee recognition, philanthropy programs, culture-related activities, surveys, communications, and other employee engagement efforts in partnership with People Experience leaders.
  • Adhere to company policies, procedures, and compliance standards.
  • Contribute to a positive and collaborative team environment.

WHAT YOU'LL NEED
  • Bachelor's degree in Business Administration, Finance, Accounting, Human Resources, or a related field, or equivalent practical experience.
  • 2-4 years' of experience in shared services, operations, HR, customer support, project coordination, or continuous improvement role
  • Proficiency with Microsoft 365 tools and the ability to leverage technology, AI, and automation tools to improve effectiveness and scalability.
  • Strong attention to detail and accuracy in data entry and processing.
  • Excellent communication skills, both written and verbal, with the ability to interact professionally with internal stakeholders.
  • Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
  • Proactive problem-solving skills with the ability to identify opportunities for operational improvement, innovation, and scalable solutions.
  • Workday experience preferred
  • Demonstrated ability to work independently and as part of a team.

ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.