Salary: $45,924.00 - $61,332.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-05581
Department: State Investment Board
Opening Date: 07/07/2026
Description
This recruitment will remain open until filled, and it is in the candidate's best interest to apply early.
The Washington State Investment Board (WSIB) is a dedicated global investment management organization with over $233.9 billion in assets under management. The WSIB's globally diversified portfolios are comprised of more than 17,000 holdings across 91 countries on 6 continents and in 50 currencies. The WSIB's central mandate is to maximize return at a prudent level of risk. The WSIB manages investments for 18 retirement plans for public employees, teachers, school employees, law enforcement officers, firefighters, and judges. We also manage investments for several other important public funds that benefit Washington's industrial insurance program, colleges and universities, and developmental disability programs. The WSIB's excellent investment performance dramatically contributes to the state's bottom line.
To learn more about our organization and the work we do, please visit our website at and follow us on
The WSIB operates in a hybrid work environment and this position should anticipate 60% of their time in the office.
We are seeking a qualified candidate to join our Travel team as a Travel Program Specialist. We are looking for a customer service focused individual with a commitment to service who is keen on finding solutions to challenging situations and able to forecast client needs. This position requires someone who can adapt their approach, goals, and methods to achieve solutions and results in dynamic situations and listen attentively to clients in order to determine the best way to support them within the parameters of applicable rules, regulations, and policies.
Now more than ever, business travel is dynamic and complex. We are looking for a collaborative team member who demonstrates strong prioritization skills, can pivot with changing business needs, and independently advise clients based on their individual needs and situations. The environment calls for someone who accepts personal responsibility for the quality and timeliness of work, who operates with a high level of integrity and aims for excellence in all duties.
The travel program is working to embrace new technologies that streamline the work of the unit. We are looking for someone who has experience with, and is open to, testing and learning new technologies that will serve to best support our clients.
Duties
IF SELECTED FOR THIS OPPORTUNITY, YOU WILL:
- Independently advise staff and other clients regarding the travel program.
- Define needs and plan detailed itineraries for staff, Board members, and job seekers.
- Research flight and accommodation information to ensure best value and compliance with rules, regulations, and policies.
- Support traveling clients by providing relevant information, guidance, and materials for smooth travel execution.
- Establish and maintain records and approvals for trips in accordance with agency practice for record retention purposes.
- Track and monitor workflows and assist customers using applications and systems.
- Prepare and maintain reports for travel related fiscal reconciliation.
Qualifications
COMPETITIVE APPLICANTS WILL HAVE:
- 3 years of experience working in a customer service position
- Demonstratable experience learning new systems and technologies
- Ability to adapt swiftly to changing priorities
THE STRONGEST APPLICANT WILL HAVE:
- 2+ years of experience working in the travel industry
- Advanced written and verbal communication skills
- Demonstratable experience solving complex problems in a highly regulated environment
If your experience or qualifications look different from what we have identified and you think you can be successful in this position, please address this in your cover letter.
Supplemental Information
In addition to a complete profile, please include:
- A cover letter specifying why this position is of interest to you and how you meet the qualifications listed above. This letter should be no more than two pages.
- A current chronological resume.
At the WSIB you'll experience true work-life balance and talented, passionate co-workers focused on maximizing the investment returns for the exclusive benefit of the beneficiaries. The WSIB is a respected institutional investor and thought leader in its industry and we value diverse perspectives and life experiences.
The WSIB is an equal opportunity employer. Women, people of color and those representing diverse ethnicities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Employees may be eligible for the following benefits:
; ; ; ; ; ; ; ; ; ; ; ; professional development opportunities; flexible work schedules; and participation in the ; and
An overview of benefits of state employment and WSIB specifically can also be found on our
The WSIB is committed to the full inclusion of all qualified individuals. As part of this commitment, the WSIB will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@sib.wa.gov.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for
exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026
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