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VNS Health

60 Vns Health Customer Service Representative Jobs Hiring Near You

VNS Health

Advanced Practice Clinician

Brooklyn, NY · On-site

$109K - $146K/yr

Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do * Manages and provides full scope of advanced nursing practice for targeted ...

VNS Health

Staff Home Health Aide

Brooklyn, NY · On-site

$22/hr

Look no further - VNS Health Personal Care is seeking compassionate and skilled Certified Home ... Be available to service clients in Bensonhurst, Borough Park, Sunset Park, Coney Island, Bay Ridge ...

VNS Health

Licensed Behavioral Health Clinician

Bronx, NY · On-site

$66K - $79K/yr

Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do * Responsible for screening telephone referrals. * Performs psychosocial ...

VNS Health

Licensed Psychiatric Social Worker

Bronx, NY · On-site

$33.85 - $42.33/hr

Overview VNS Health Psychiatric Social Workers provides direct psychosocial services to mentally ill patients in the community who are experiencing psychosocial difficulties. Provides linkage ...

VNS Health

Care Manager

Manhattan, NY · On-site

$23.17 - $28.96/hr

Ensures access and linkage to the full array of necessary physical and behavioral health services ... Maintains case records in accordance with program policies/procedures, VNS Health standards and ...

VNS Health

Senior social work Assistant

Bronx, NY · On-site

$23.17 - $28.96/hr

... other service agencies or mental health provides to ensure continuity of care. * Assists with ... Maintains written and verbal communications according to VNS Home Care policy. * Participates in ...

VNS Health

Family Counselor

Bronx, NY · On-site

$17 - $18.03/hr

... support services and/or family psycho-education PreferredBilingual skills may be required as determined by operational needs. Pay Range USD $17.00 - USD $18.03 /Hr. About Us VNS Health has been ...

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VNS Health Jobs Information

Do workers at VNS Health get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and June 2026.

Does VNS Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
76% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and July 2026.

At VNS Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from VNS Health affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at VNS Health?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers at VNS Health worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and June 2026.

Do VNS Health workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it for VNS Health workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at VNS Health?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 34 people who took the Breakroom Quiz between January 2025 and July 2026.

Do VNS Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Do jobs at VNS Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at VNS Health?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at VNS Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at VNS Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at VNS Health get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at VNS Health?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at VNS Health enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at VNS Health recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at VNS Health?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at VNS Health?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think VNS Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how VNS Health is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Vns Health?

What are the most popular categories at Vns Health?

Infographic showing various Customer Service Representative job openings at Vns Health in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution.

Senior Quality Improvement Specialist, Behavioral Health (LCSW Preferred)

VNS Health

Manhattan, NY • On-site

$93K - $116K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Supports interdepartmental Quality Improvement initiatives focused on promoting high-quality, safe, and equitable member care.

  • Analyzes outcomes and performance data to identify opportunities for improvement in care coordination, quality, and member experience.

  • Collaborates with internal teams and external providers to implement, evaluate, and sustain quality improvement programs and initiatives.

VNS Health rating

7.3

Company rating: 7.3 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

22nd of 247 rated social care providers

Job description

Overview
Supports interdepartmental Quality Improvement (QI) initiatives focused on promoting high-quality, safe, and equitable member care. Serves as a clinical and operational resource to QI committees, workgroups, and leadership. Analyzes outcomes, HEDIS/CAHPS/Stars performance, and trend data to identify opportunities for improvement in care coordination, quality, and member experience. Designs, implements, and evaluates QI programs aligned with DOH, CMS, and NCQA standards. Collaborates across departments—including Care Management, Utilization Management, Provider Relations, Compliance, and Analytics—to sustain continuous improvement, advance health equity, and ensure regulatory readiness.
What We Provide

  • Referral bonus opportunities     

  • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays   

  • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability    

  • Employer-matched retirement saving funds   

  • Personal and financial wellness programs    

  • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care     

  • Generous tuition reimbursement for qualifying degrees   

  • Opportunities for professional growth and career advancement    

  • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities    

What You Will Do

  • Supports Behavioral Health (BH) provider engagement efforts, with a focus on leveraging performance data to support provider improvement and enhance value delivered to VNS Health members.
  • Drives year over year BH provider performance improvement through targeted education, coaching, and data.
  • Establishes strong relationships with BH providers and supports measurable improvements in clinical quality, access, and member outcomes.
  • Collaborate with internal clinical, quality, and network teams to advance HEDIS performance and achieve clinical, quality, and network improvement goals.
  • Creates and maintains linkages between providers of all levels of care, as well as other community-based services and resources to improve transitions of care and continuity of services.
  • Partners with network providers and Carelon stakeholders to operationalize innovative programs, tools, and online resources to improve BH quality outcomes.
  • Identifies opportunities for new or expanded BH initiatives, pilot programs, and supports planning, implementation, and evaluation of their impact.
  • Participates in special projects and performs other duties as assigned.

Qualifications

Licenses and Certifications:

  • License and current registration to practice as a LCSW, LMFT, LMHC, LPC, or Licensed Psychologist in New York State or New Jersey required


Education:

  • Master's Degree in Social Work or other Behavioral Health field required


Work Experience:

  • Minimum of five years experience in a health plan or health care setting required
  • Minimum of four years quality improvement experience required
  • Minimum of two year experience, quality management, practice improvement and compliance required
  • Demonstrated experience leading or facilitating cross-functional quality initiatives required
  • Excellent oral, written and interpersonal communication skills, including group facilitation skills required
  • Knowledge of basic Performance Improvement tools and methodologies (e.g., PDSA, LEAN, Six Sigma). preferred
  • Experience applying data analysis to clinical and operational improvement strongly desired. preferred
     

Pay Range
USD $93,400.00 - USD $116,800.00 /Yr.
About Us
VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

What VNS Health employees say

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About VNS Health

Sourced by ZipRecruiter

VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 125 years, our commitment to health and well-being is what drives us--we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1893

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