2 Visions Customer Service Representative Jobs Hiring Near You

Project / Account Manager – Large Format Print

Location: Brooklyn Park, MN

Company: Visions, Inc.

Join a Growing Leader in Innovative Printing, Signage & Manufacturing Solutions

Build Relationships. Solve Challenges. Deliver Exceptional Results.

What if your next career move wasn't simply managing projects, but becoming a trusted advisor to some of the nation's leading organizations? If every day challenging you to think creatively, solve complex problems, and collaborate with talented professionals sounds exciting—welcome to Visions, Inc.

Who We Are

Visions, Inc. is one of the Midwest's premier providers of innovative Printing, Direct Mail, Large Format Graphics, Custom Manufacturing, Fulfillment, and Marketing Solutions. Located in Brooklyn Park, Minnesota, we proudly serve customers ranging from local businesses to Fortune 500 companies.

We are creative problem solvers, innovators, and trusted partners built around one simple belief: We exist to make a difference in people's lives and businesses. Our customers don't simply buy print; they rely on us to help them solve problems, strengthen their brands, and exceed expectations from initial discovery through final installation.

The Opportunity

We are looking for an experienced Project / Account Manager – Large Format Print to become a critical member of our growing Large Format Production Center.

This is much more than an order-entry or customer service position. You will serve as the central connection between our customers, sales professionals, designers, production teams, installers, and vendors—leading projects from concept to completion while ensuring every customer receives an experience that exceeds expectations. This role is ideal for someone who thrives in a fast-paced environment, energizes team collaboration, and takes immense pride in delivering outstanding work.

Key Responsibilities

As our Project / Account Manager, you will serve as the customer's advocate throughout every stage of the project lifecycle, ensuring work is delivered on time, on budget, with exceptional quality, and clear communication.

• Client & Team Liaison: Serve as the primary communication link between customers, Sales, Production, Creative, Purchasing, Shipping, and Installation teams.
• Proactive Account Support: Learn each customer's business and objectives to anticipate needs, review project specifications, and recommend solutions that improve quality, efficiency, and cost.
• Estimating & Job Creation: Prepare project estimates using our iQuote system, communicate pricing, and create accurate job tickets and production records.
• Production & Workflow Management: Coordinate schedules with Production and Installation, monitor job progress, review proofs for quality, and proactively communicate updates or changes.
• Field & Delivery Logistics: Schedule press checks, deliveries, removals, and installations when required.
• Continuous Improvement: Work collaboratively across departments to identify process improvements that increase productivity, profitability, and customer satisfaction.

What Makes Someone Successful Here?

The most successful people at Visions share a common mindset:

• They don't wait for problems… They solve them.
• They don't simply answer questions… They anticipate needs.
• They don't pass responsibility… They own outcomes.
• They stay organized, detail-oriented, calm during change, and passionate about treating every project as if it were their own.

Qualifications

Required:

• 3–5+ years of Project Management, Account Management, or Customer Service experience within Large Format Printing.
• Strong understanding of large format printing, graphics production, materials, finishing methods, and installation processes.
• Proven ability to manage multiple complex projects simultaneously while meeting strict deadlines.
• Excellent written and verbal communication skills, with the ability to explain technical production details clearly.
• Proficiency in Microsoft Office and experience working within print ERP, MIS, or estimating systems (such as Monarch, iQuote, or similar).
• Strong mathematical, analytical, and problem-solving skills.

Preferred:

• Experience with installation scheduling and field coordination.
• Experience managing distribution programs and nationwide shipments.
• Familiarity with Adobe Creative Suite.
• Lean Manufacturing, Lean Six Sigma, or ISO 9001 quality environment experience.

Why Join Visions?

We're growing, investing, and expanding our capabilities while building a culture where talented people build meaningful careers. We believe great companies are built by great people, innovation comes from collaboration, and quality is never an accident.

If you're looking for a company that values your ideas, challenges your abilities, and recognizes your contributions, we’d love to meet you.

Apply today and help us create exceptional experiences!

Visions, Inc. is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to protected status.

Learn more at: www.visionsfirst.com