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61 Vip Vip Product Manager Jobs Hiring Near You

Manage all aspects of the relationship with players, including but not limited to hospitality ... Thorough understanding of existing products, services and initiatives while proactively pushing new ...

The Ed Napleton Automotive Group is looking for our next VIP Manager . This is an exciting ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities * Flexible Schedule ...

The Ed Napleton Automotive Group is looking for our next VIP Manager . This is an exciting ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities * Flexible Schedule ...

The VIP Agent acts as a liaison between Morongo Casino Resort & Spa and VIP guests to ensure the ... Manages check-ins and guest service requests across multiple resort departments. * Collaborates ...

New

The VIP Agent acts as a liaison between Morongo Casino Resort & Spa and VIP guests to ensure the ... Manages check-ins and guest service requests across multiple resort departments. * Collaborates ...

New

Manage all VIP Table Reservations. Review daily communications from Bottle Service Team, Management, and Guests. Assemble paperwork for each club night. Follow through on all Guest requests handling ...

VIP Manager

Lake Park, FL

$113K - $116K/yr

The VIP Manager will be responsible for assisting customers in the Service Department who are ... Discounts on products, services, and vehicles * Growth Opportunities Job Responsibilities:

The Ed Napleton Automotive Group is looking for our next VIP Manager . This is an exciting ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities * Flexible Schedule ...

The Ed Napleton Automotive Group is looking for our next VIP Manager . This is an exciting ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities * Flexible Schedule ...

The Ed Napleton Automotive Group is looking for our next VIP Manager . This is an exciting ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities * Flexible Schedule ...

VIP Manager

Lake Park, FL · On-site

$110K - $112K/yr

The VIP Manager will be responsible for assisting customers in the Service Department who are ... Discounts on products, services, and vehicles * Growth Opportunities Job Responsibilities:

The Ed Napleton Automotive Group is looking for our next VIP Manager . This is an exciting ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities * Flexible Schedule ...

The Ed Napleton Automotive Group is looking for our next VIP Manager . This is an exciting ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities * Flexible Schedule ...

Showing results 41-60

Full-time

Re-posted 6 days ago


Job description

About the Role

  • Create new business revenue by understanding, targeting and developing relationships with potential high value players.
  • Successfully execute assigned key VIP sales KPIs.
  • Manage all aspects of the relationship with players, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations including out of office hours when necessary.
  • Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs.
  • Maintain a personalized relationship with players, including having one to one knowledge of customer profiles such as playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual.
  • Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms.
  • Communicate through established business channels new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members.
  • Utilize daily reporting and analysis to assist with making sound business decisions.
  • Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales.
  • Ensure compliance with all applicable regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively
  • Fully comply with and uphold company expectations including policies, procedures, department goals and business strategy.
  • Handle difficult customer interactions and situations in a calm, professional and reasonable manner.
  • Work closely with VIP associates on upgrading potential VIP accounts to full VIP status.
  • Work closely with VIP Executive Hosts on upgrading accounts to higher tiers.
  • Conduct business with the highest level of integrity and honesty.

About You

  • 1 - 2 years of gaming experience either online or with a brick and mortar casino.
  • At least 1 year of experience in a sales related role.
  • Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management.
  • Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette.
  • Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions.
  • Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation.
  • Ability to communicate effectively with external contacts and all levels of employees.
  • The ability to travel and attend on and off property events throughout the United States and Canada.
  • Will attend high level events designed for our top customers.
  • Must be able to qualify for licenses and permits required by federal, state and local regulations.
  • MUST HAVE: Passion for sports, casino and/or sports & casino betting.

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