Velocity Restorations
Velocity Restorations

19 Velocity Customer Service Representative Jobs Hiring Near You

Overview Velocity Restorations stands apart from traditional restoration shops. Our technicians ... Take clear photos of your work for documentation and customer service purposes * Arrive at work ...

Velocity's Culture and Core Values Success at Velocity requires a "whatever it takes" mentality. We ... Direct the strategy, content, and execution of email campaigns, SMS/text initiatives, and CRM-based ...

$55K - $60K/yr

Demonstrated excellence in internal customer service, with a proven ability to anticipate needs ... Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race ...

Take clear photos of your work for documentation and customer service purposes * Arrive at work with a professional appearance and be ready to begin work at start of shift * Abide by dress code and ...

Velocity Restorations Jobs Information

Does Velocity Restorations pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2025.

Do people at Velocity Restorations recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2025.

Do people get enough training when they start at Velocity Restorations?

Most people didn’t get enough training when they started.
100% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2025.

Do people think Velocity Restorations’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2025.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular categories at Velocity?

Infographic showing various Customer Service Representative job openings at Velocity in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, and 17% Remote job distribution.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Velocity Restorations rating

5.1

Company rating: 5.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

331st of 371 rated vehicle maintenance


Job description

Automotive Mechanic/Assembly Technician
About Us
Velocity is the nation's leading and largest builder of classic American vehicles, redefining what it means to own a classic. Our vehicles aren't just restored-they're entirely reborn. We blend the timeless soul and aesthetics of vintage cars with the performance, technology, and reliability of modern automobiles. By shifting away from traditional one-off restorations with their many uncertainties, we have set a new standard-delivering meticulously crafted, high-performance classics with enhanced reliability and drivability.
Velocity's Culture and Core Values
Success at Velocity requires a "whatever it takes" mentality. We embody grit, demonstrating perseverance, resilience, and unwavering determination in the face of challenges. We are adaptable, embracing change, adjusting to new circumstances, and continuously seeking ways to improve processes and outcomes-because growth does not come from comfort.
We take ownership, assuming full responsibility for tasks, decisions, and outcomes, whether successes or setbacks, without shifting blame. "That's not my job" is not in our vocabulary; when one part of our team falls short, we all do.
Finally, our ambition fuels our drive to excel, improve, and uphold the highest standards for both personal and professional growth. This mindset defines who we are and ensures our continued success.
Overview
Velocity Restorations stands apart from traditional restoration shops. Our technicians operate within a structured assembly line, with designated stations tailored to specific tasks, including electrical wiring, chassis work, mechanical systems, assembly, and test-and-tune processes. Station assignments are determined based on individual experience and skillsets. As part of our commitment to career development, cross-training opportunities are available, allowing team members to expand their expertise and grow within the organization.
Job Level
Technician
Reports To
Production Manager
Duties and Responsibilities **You would be assigned to one of these stations**
Electrical:
  • Electrical assembly of classic cars and trucks to include but not limited to 12v wiring and layout of electrical harness throughout vehicle, dash and engine bay, complex relay systems, audio and amp wiring, and integration of multiple aftermarket modules and systems.

Chassis:
  • Chassis assembly of classic cars and trucks to include but not limited to installing leaf springs, shocks, axles, steering box, fuel tank, brake lines, engine, transmission, and other components.

Mechanical:
  • Mechanical assembly of classic cars and trucks to include but not limited to drivetrains, 12v wiring, radiators, AC line fabrication, control pack installation, dash components and gauges, chassis setup and assembly, braking systems and minor fabrication.

Assembly:
  • Final assembly of classic cars and trucks to include but not limited to painted sheet metal, door internals, interiors, brightwork and minor 12v wiring.

Test and Tune:
  • Test and tune of classic cars and trucks to include but not limited to alignment's, testing and repairs of electrical components, inspection of completed work, checking for leaks, testing operation of every component of each vehicle, test drive vehicles and closely monitor quality of drivability.

Refit, Hitlist, Post-Production:
  • Postproduction repairs and adjustments of classic cars and trucks to include but not limited to 12v wiring repairs, refit of accessories, test driving, problem solving, panel adjustments, door internal adjustments and warranty repairs.

Required Skills and Abilities
  • Ability to follow and adhere to an assembly manual
  • Proficient in time management and meeting deadlines
  • Detail oriented while using extreme caution not to damage parts or paint
  • Hold yourself and others accountable to complete the job efficiently and accurately the first time
  • Maintain a positive attitude and work well independently or with a team
  • Take clear photos of your work for documentation and customer service purposes
  • Arrive at work with a professional appearance and be ready to begin work at start of shift
  • Abide by dress code and wear PPE as required
  • Ability to thrive in a fast-paced environment while working independently.
  • Valid driver's license and reliable transportation to and from work daily.
  • Ability to maintain professional communications with managers, coworkers, and vendors.
  • Dependability and work ethic to show up every day on time.
  • Ability to consistently complete the build on time each week with 0 "hits".
  • Ability to work 7am-5:30pm Monday-Thursday, overtime on evenings, Fridays, and weekends as needed.
  • Pre-employment drug screening and background check is required.
  • Must have own tools. (Tool program available)

Education Background and Experience
  • High School diploma or equivalent
  • Varying levels of prior automotive experience are required, with specific qualifications depending on the assigned station.

Physical Demands (To include but not limited to)
  • Prolonged periods of standing or walking around the workspace.
  • Frequently lifting heavy objects, such as tools, parts, or equipment, often weighing up to 50-75 pounds.
  • Regularly bending, stooping, or crouching to work on vehicles at different heights.
  • Moving large or heavy equipment, carts, or vehicles within the shop.
  • Precise manipulation of tools, small parts, and diagnostic equipment.
  • Continuous use of hands, arms, and fingers for tasks like tightening bolts, sanding, or painting.
  • Exposure to loud noises from power tools and machinery.
  • Using equipment like impact wrenches or sanders that produce significant vibration.
  • Working in non-climate-controlled environments, leading to exposure to heat or cold.
  • Potential exposure to dust, fumes, and chemicals like solvents, oils, and paints. Proper PPE is often required.
  • Ensuring accuracy in measurements, assembly, and inspections.
  • Analyzing and troubleshooting mechanical or structural issues.
  • Frequently reaching above the shoulders or below the waist.
  • Maintaining physical activity throughout the day without fatigue.
  • Adherence to safety protocols to avoid injuries from sharp tools, heavy objects, or moving vehicles.
  • Safely operate a motor vehicle.

Benefits Include
  • Compensation: Pay is based on experience and qualifications
  • Health & Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days
  • Retirement: 401(k) with company match after 6 months at next enrollment period
  • Paid Time Off: Paid time off and paid holidays
  • Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment

Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity.
Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

What Velocity Restorations employees say

Pay

Workplace

Get the full story on Breakroom