Velocity
Velocity

60 Velocity Customer Service Representative Jobs Hiring Near You

Customer Service Rep (CSR)

Clayton, NC ยท On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Customer Service Representative (CSR)

Ayer, MA ยท On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Barre, VT ยท On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Middlebury, VT ยท On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT ยท On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Customer Service Representative

Key Choice Group

Weyers Cave, VA โ€ข On-site

$15.50 - $21.25/hr

Full-time

Posted 16 days ago


Job description

The Customer Service Representative will champion service excellence, and ensure the delivery of high-quality customer experiences to internal and external customers to facilitate organic growth and create engaged customers. As the critical link between the customer, office, and plant, the CSR takes ownership of customer issues and follows problems through to their resolution, setting a clear mission and deploying best practice strategies focused on achieving it in an efficient, profitable manner to increase customer loyalty, retention, and profitability.
Qualifications:
-MUST have manufacturing, packaging and/or containers industry experience
-At least 2 years of Customer Service experience
-Outstanding verbal and written communication skills
-Proficiency in Microsoft Office
Core Values:
- Customer service begins inside - We serve our colleagues with excellence so we can serve our customers with excellence.
- Get it right the first time - We are reliable, thorough, practice active listening and pay attention to detail to ensure the best results.
- Philosophy of velocity - Our responsiveness and speed to market give us the competitive edge.
- Personalized Service - We go beyond what the customer expects, understand what they are going through, and anticipate their needs to make their interaction with us the best experience of their day.
- Act like an owner - We are empowered to protect, cultivate and grow our business responsibly.
- We can't stop learning - We know our stuff, embrace change and relish feedback.