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24 Valentino Customer Service Representative Jobs Hiring Near You

Valentino

Team Leader- Palm Beach

West Palm Beach, FL · On-site

... representative embodying the brand values and mastering every stage of the Valentino Client ... Support the store management in executing specific tasks, including CRM calling campaigns, prospect ...

Valentino

Team Leader- Madison Ave

New York, NY · On-site

$29 - $33/hr

... representative embodying the brand values and mastering every stage of the Valentino Client ... Support the store management in executing specific tasks, including CRM calling campaigns, prospect ...

Valentino

Store Manager- Seattle Nordstrom

Seattle, WA · On-site

$90K - $95K/yr

WHY WORK FOR VALENTINO A career in Maison Valentino is your chance to grow in a reality where ... Transform customer interactions into meaningful relationships through a robust client development ...

Valentino

Client Advisor/ Stylist- Woodbury

Stockton, CA · On-site

$20 - $21/hr

Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). * Aware of CRM ...

Valentino

Client Advisor/ Stylist- Woodbury

WA · On-site

$20 - $21/hr

Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). * Aware of CRM ...

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Infographic showing various Customer Service Representative job openings at Valentino in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Client & Operation Advisor- Topanga Boutique

Valentino

Topanga, CA • On-site

$23 - $24/hr

Full-time

Posted 8 days ago

Job description

WHY WORK FOR VALENTINO
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
WHAT WE BELIEVE IN
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
WHO ARE WE LOOKING FOR
The Client and Operations Advisor plays a dual role in driving business performance and operational excellence. This hybrid position combines client-facing responsibilities with back-of-house operations, ensuring a seamless luxury experience and efficient store functionality. The Advisor will contribute to sales goals, client development, inventory management, and operational compliance.
KEY RESPONSIBILITIES:
Client Engagement & Sales
  • Deliver the Valentino Couture Service across all phases of the client journey.
  • Build and maintain strong client relationships through proactive engagement and clienteling.
  • Support store KPIs including conversion rate, cross-selling, AVT, and upselling.
  • Participate in OTO appointments and private client experiences.
  • Handle all sales and after-sales activities including returns, repairs, and complaints.
  • Escalate client issues to Store Management as needed.

Inventory & Stockroom Management
  • Execute cycle counts and annual inventory audits on schedule with set by Corp office
  • Maintain a clean, organized, and secure stockroom.
  • Ensure accurate pricing, tagging, and ticketing of merchandise.
  • Monitor and replenish floor stock to maximize sales.
  • Partner with Store Manager to optimize stockroom layout and product rotation.
  • Train team members on inventory guidelines and procedures.

Operations & Logistics
  • Follow all company operations procedures including consignments, transfers, messenger deliveries, and omnichannel fulfillment.
  • Prepare and manage shipments to clients, other stores, and warehouses.
  • Assist with receiving, shipping, and stock transfers.
  • Support front-of-house presentation and maintenance during peak hours.

After Sales & Repairs
  • Manage full-cycle after-sales service including SAP updates, client communication, and vendor coordination.
  • Execute in-house repairs and monogram requests where applicable.
  • Partner with corporate after-sales department and third-party vendors.
  • Ensure high-level service and timely resolution of client issues.

Visual Merchandising
  • Support visual standards and display maintenance in collaboration with In-Store Visual team.
  • Assist with floor directives and product presentation.

Requirements:
  • Minimum 3 years of experience in luxury retail, with a background in both client service and operations.
  • Proven track record in sales and customer relationship management.
  • Strong organizational, time management, and follow-up skills.
  • Experience with retail systems including POS and SAP.
  • Excellent communication skills, verbal and written.
  • Team-oriented with a proactive and adaptable mindset.
  • Experience in escalated customer service situations in retail.
  • Prior Sales, After Sales and Stock Associate experience in luxury retail.
  • Strong customer service, communication, and presentation skills.
  • Experience in retail systems and operations.
  • Ability to work flexible retail schedule.

Hourly Rate: $23-$24 plus comission on base. ( rate is subject to change and is based on experience)
HOW WE ARE
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
Disclaimer:
For California residents, please review our Job Applicant Privacy information by visiting:
https://www.valentino.com/en-us/ and selecting "Privacy Policy".
Employment Type: Permanent
Working Time: Full-time

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