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60 Usg Customer Service Representative Jobs Hiring Near You

Call Center Agent (CSR)

Arizona City, AZ · On-site

$15 - $20/hr

Call Center Agent (CSR) -- 15 Openings Location: Remote (must be local to Mesa, AZ) -- Training Onsite, then Remote Schedule (post-training, EST): Mon-Fri 8am-8pm, Sat 9am-5:30pm Join our client ...

New

USG's employees are committed to the highest levels of customer satisfaction and quality in ... service, diversity, efficiency and safety - have helped us become the company we are today. EOE ...

About USG USG is an industry-leading manufacturer of building products and innovative solutions ... Service - We have a commitment to our customers. We care about them, listen to them and work to ...

New

$83 - $110/hr

About USG USG is an industry-leading manufacturer of building products and innovative solutions ... Service - We have a commitment to our customers. We care about them, listen to them and work to ...

New

USG's employees are committed to the highest levels of customer satisfaction and quality in ... service, diversity, efficiency and safety - have helped us become the company we are today. EOE ...

Mine / Mill Manager

Mediapolis, IA · On-site

$110 - $170/hr

USG's employees are committed to the highest levels of customer satisfaction and quality in ... service, diversity, efficiency and safety - have helped us become the company we are today. EOE ...

You generate insights that help USG to better understand the customer, expand reach, increase opportunities and advocacy, and ultimately drive sales and service strategies. You are part of the ...

USG's employees are committed to the highest levels of customer satisfaction and quality in ... service, diversity, efficiency and safety - have helped us become the company we are today. EOE ...

USG's employees are committed to the highest levels of customer satisfaction and quality in ... service, diversity, efficiency and safety - have helped us become the company we are today. EOE ...

Forklift Operator

Gypsum, OH · On-site

$25.15 - $32.75/hr

USG's employees are committed to the highest levels of customer satisfaction and quality in ... service, diversity, efficiency and safety - have helped us become the company we are today. EOE ...

USG's employees are committed to the highest levels of customer satisfaction and quality in ... service, diversity, efficiency and safety - have helped us become the company we are today. EOE ...

USG's employees are committed to the highest levels of customer satisfaction and quality in ... service, diversity, efficiency and safety - have helped us become the company we are today. EOE ...

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usg Jobs Information

Do workers at USG get paid breaks?

Yes. Most people get paid breaks.
91% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Does USG pay people when they’re sick?

Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and August 2026.

At USG, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
58% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from USG affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at USG?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 68% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at USG worry about hours?

Most people don’t worry about getting enough hours.
74% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.

Do USG workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for USG workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at USG?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and August 2026.

Do USG managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at USG spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at USG?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at USG good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at USG feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at USG get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at USG?

Some people feel stressed here.
53% of people say they often feel stressed at work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at USG enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at USG recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at USG?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at USG?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think USG’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how USG is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Usg in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Nights. Highlights an 100% Physical job distribution.

Call Center Agent (CSR)

USG, Inc.

Arizona City, AZ • On-site

$15 - $20/hr

Other

Posted 2 days ago

New


USG rating

8.5

Company rating: 8.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

33rd of 545 rated manufacturers


Job description

Call Center Agent (CSR) — 15 Openings

Location: Remote (must be local to Mesa, AZ) — Training Onsite, then Remote
Schedule (post-training, EST): Mon–Fri 8am–8pm, Sat 9am–5:30pm

Join our client's Call Center team supporting shareholders, brokers, and institutional clients! Great opportunity for someone with strong customer service skills looking to grow in the financial services space.

Job Duties:

  • Answer inbound calls from shareholders and prospective shareholders with accuracy and professionalism
  • Ensure account verification procedures are followed
  • Respond to account/procedural inquiries — balances, closing prices, portfolio performance, quotes
  • Actively listen, probe for needs, and resolve client issues
  • Maintain shareholder accounts on internal systems
  • Escalate issues when necessary and keep management informed of client feedback
  • Make outbound follow-up calls as needed
  • Complete ongoing training to stay current on financial markets and instruments

Must-Have Skills:

  • Strong verbal and written English
  • Strong keyboard/typing skills (formal training a plus)
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Strong problem-solving and analytical skills
  • Customer-centric mindset
  • Ability to work accurately under pressure
  • Strong team player with a sense of urgency

Additional Requirements:

  • Bachelor's degree or equivalent experience
  • 1-5 years of call center/customer service experience, ideally in Financial Services

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