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Upshift

60 Upshift Customer Service Representative Jobs Hiring Near You

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Upshift Jobs Information

What is it like to work at Upshift?

Upshift is a company that values flexibility and autonomy, fostering a culture that prioritizes work-life balance and employee independence.

As a platform that connects skilled workers with short-term job opportunities, Upshift's team structure is designed to be agile and adaptable, with a focus on supporting workers in various industries and roles. The company's mission is to provide flexible work options and empower workers to take control of their careers.

Working at Upshift may appeal to individuals who value flexibility and autonomy in their work, as well as those who are looking for opportunities to work on a variety of projects and with different clients.

What makes Upshift an attractive place to work?

Upshift is a rapidly growing gig economy platform that offers flexible and on-demand work opportunities to drivers and delivery partners. The company prioritizes a dynamic and supportive work environment, with features such as real-time earnings tracking, a user-friendly app, and a focus on driver satisfaction. By joining Upshift, individuals can gain valuable experience, develop new skills, and contribute to the growth of a innovative and customer-centric company.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Upshift?
Infographic showing various Customer Service Representative job openings at Upshift in the United States as of July 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 21 days ago


Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree