Plano, TX · On-site
$77K - $106K/yr
Upbound Group Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved ...
Plano, TX · On-site
$77K - $106K/yr
Upbound Group Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved ...
Plano, TX · On-site
Upbound Group The Upbound Group, Inc [NASDAQ: UPBD] is a leading provider of Rent to Own and Lease to Own services. With a revenue of over $4B, the company, headquartered in Plano, Texas ...
Plano, TX · On-site
Upbound Group The Upbound Group, Inc [NASDAQ: UPBD] is a leading provider of Rent to Own and Lease to Own services. With a revenue of over $4B, the company, headquartered in Plano, Texas ...
Plano, TX · On-site
Upbound Group CRM Platform & QC Specialist(onsite in Plano, TX) Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Plano, TX · On-site
Upbound Group CRM Platform & QC Specialist(onsite in Plano, TX) Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Plano, TX · Hybrid
Upbound Group, Inc. is headquartered in Plano, Texas. Role Summary The Cybersecurity Identity & Access Management Engineer is a senior technical contributor on a dedicated IAM team charged with ...
Plano, TX · Hybrid
Upbound Group, Inc. is headquartered in Plano, Texas. Role Summary The Cybersecurity Identity & Access Management Engineer is a senior technical contributor on a dedicated IAM team charged with ...
Platform Engineer ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Platform Engineer ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Engineering Tech Lead About Upbound Upbound Group (NASDAQ: UPBD) is a technology-driven platform company focused on expanding financial opportunity through innovative and inclusive solutions. Our ...
Engineering Tech Lead About Upbound Upbound Group (NASDAQ: UPBD) is a technology-driven platform company focused on expanding financial opportunity through innovative and inclusive solutions. Our ...
Group Product Manager - Conversion About Upbound Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving ...
Group Product Manager - Conversion About Upbound Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving ...
Plano, TX · Hybrid
Upbound Group, Inc. is headquartered in Plano, Texas. Role Summary The Cybersecurity Identity & Access Management Engineer is a senior technical contributor on a dedicated IAM team charged with ...
Plano, TX · Hybrid
Upbound Group, Inc. is headquartered in Plano, Texas. Role Summary The Cybersecurity Identity & Access Management Engineer is a senior technical contributor on a dedicated IAM team charged with ...
Plano, TX · On-site
Platform Engineer ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Plano, TX · On-site
Platform Engineer ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Platform Engineer ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Platform Engineer ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Plano, TX · Hybrid
Upbound Group, Inc. is headquartered in Plano, Texas. Role Summary The Cybersecurity Identity & Access Management Engineer is a senior technical contributor on a dedicated IAM team charged with ...
Plano, TX · Hybrid
Upbound Group, Inc. is headquartered in Plano, Texas. Role Summary The Cybersecurity Identity & Access Management Engineer is a senior technical contributor on a dedicated IAM team charged with ...
Plano, TX · On-site
$65/hr
Upbound Group CRM Marketing Specialist - Retention Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address ...
Plano, TX · On-site
$65/hr
Upbound Group CRM Marketing Specialist - Retention Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address ...
Upbound Group CRM Platform & QC Specialist(onsite in Plano, TX) Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Upbound Group CRM Platform & QC Specialist(onsite in Plano, TX) Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Plano, TX · On-site
Engineering Tech Lead ABOUT UPBOUND Upbound Group, Inc. (NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through innovative, inclusive, and ...
Plano, TX · On-site
Engineering Tech Lead ABOUT UPBOUND Upbound Group, Inc. (NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through innovative, inclusive, and ...
Plano, TX · On-site
Engineering Tech Lead About Upbound Upbound Group (NASDAQ: UPBD) is a technology-driven platform company focused on expanding financial opportunity through innovative and inclusive solutions. Our ...
Plano, TX · On-site
Engineering Tech Lead About Upbound Upbound Group (NASDAQ: UPBD) is a technology-driven platform company focused on expanding financial opportunity through innovative and inclusive solutions. Our ...
CRM HTML Designer/Developer Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and ...
CRM HTML Designer/Developer Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and ...
Upbound Group CRM Platform & QC Specialist(onsite in Plano, TX) Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Upbound Group CRM Platform & QC Specialist(onsite in Plano, TX) Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Marketing Specialist - CRM Platform, Acquisition, Rent-A-Center Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Marketing Specialist - CRM Platform, Acquisition, Rent-A-Center Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Marketing Specialist - CRM Platform, Acquisition, Rent-A-Center Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Marketing Specialist - CRM Platform, Acquisition, Rent-A-Center Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Upbound Group, Inc. is headquartered in Plano, Texas. ABOUT THE POSITION We areseekingan experienced and technically strong Data, knowledge, and Intelligence Manager to lead the planning, design ...
Upbound Group, Inc. is headquartered in Plano, Texas. ABOUT THE POSITION We areseekingan experienced and technically strong Data, knowledge, and Intelligence Manager to lead the planning, design ...
$77K - $106K/yr
Full-time
Re-posted 5 days ago
Upbound Group
Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. The Company's customer-facing operating units include industry-leading brands such as Acima, Brigit, and Rent-A-Center that facilitate consumer transactions across a wide range of store-based and digital channels, including over 2,300 company branded retail units across the United States, Mexico, and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas.
Senior Digital CRO Specialist - Testing and Retention
JOB PURPOSE
The Senior CRO Specialist - Retention isanindividual contributor responsible for retention and lifecycle experimentation strategy and execution acrossreturning-customerand authenticated web journeys. This role ensures retention tests are cohort-aware, statistically credible, and tied to measurable customer and business outcomes. The role administers the experimentation platform (Optimizely primarily), defines targeting and measurement, and delivers clear recommendations to iterate, scale, or stop.
KEY RESPONSIBILITIES
Own retention-focused experimentation strategy and execution across lifecycle and returning customerweb/appjourneys.
Support multiple lines of business, Acima, Rent-A-Center and more as assigned
Configure and administer A/B and MVT tests in Optimizely (targeting, traffic allocation, environments, launch controls).
Define hypotheses, success metrics, guardrails, attribution, and event requirements to ensure outcomes are measurable and defensible.
Support feature-flag experimentation by defining test design andgovernance andpartnering with Product/Engineering on implementation requirements and rollout controls.
Build and manage cohorts/segments using CDP and enterprise attributes (lifecycle status, behavioral signals, account data, eligibility).
Enforce guardrails to prevent lifecycle fatigue, offer inconsistency, eligibility leakage, and cohort contamination.
Interpret results with rigor (cohort integrity, confidence, durability, unintended consequences) and deliver clear recommendations to leadership.
Partner cross-functionally with CRM, Product, Pricing/Risk, Operations, Analytics/Data, and UX toidentifyopportunities and drive execution alignment.
Support retention-oriented personalization through controlled experiments prior to scale decisions.
JOB REQUIREMENTS
Bachelor's degree in Marketing, Business, Analytics, Computer Science, UX, or related field (or equivalent experience).
3+ years in experimentation, lifecycle growth, retention optimization, or analytics-driven product improvement.
Strong A/B testing knowledge with cohort-aware measurement and statistical rigor.
Hands-on experience administering experimentation platforms (Optimizely strongly preferred).
Ability to analyze data, interpret outcomes, and communicate tradeoffs clearly.
Working knowledge of HTML/CSS/JavaScript to assess feasibility and troubleshoot (not primary developer).
Proven cross-functional collaboration with CRM, Product, Pricing, Operations, Analytics, and Engineering.
PREFERRED
Experience with feature flag experimentation, rollout patterns, and event-drivenmeasurement.
Familiarity with GA4/GA360, Firebase, GTM, CDPs, and modern analytics pipelines.
Experience with SQL/BigQuery(or similar) for validation and analysis.
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