Upbound Group is the leading rent-to-own and lease-to-own retailer, dedicated to offering great products at affordable prices with flexible terms. Our Brands : * Rent-A-Center * Acima We're on a ...
43 Upbound Jobs Hiring Near You
Upbound Group is the leading rent-to-own and lease-to-own retailer, dedicated to offering great products at affordable prices with flexible terms. Our Brands : * Rent-A-Center * Acima We're on a ...
Data Engineer IV - AI & Data Products
$107K - $128.50K/yr
Upbound Group, Inc. is headquartered in Plano, Texas. KEY RESPONSIBILITIES Data Products & Data Integration * Define, build, validate and maintain domain-specific data product assets and data ...
Data Engineer IV - AI & Data Products
$107K - $128.50K/yr
Upbound Group, Inc. is headquartered in Plano, Texas. KEY RESPONSIBILITIES Data Products & Data Integration * Define, build, validate and maintain domain-specific data product assets and data ...
Upbound Group Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved ...
Upbound Group Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved ...
Principal Network Engineer
Plano, TX · Hybrid
Upbound Group, Inc. is headquartered in Plano, Texas. JOB PURPOSE We areseekinga highly experienced Principal Network Engineer with deepexpertisein Cisco technologies to lead the design, deployment ...
Principal Network Engineer
Plano, TX · Hybrid
Upbound Group, Inc. is headquartered in Plano, Texas. JOB PURPOSE We areseekinga highly experienced Principal Network Engineer with deepexpertisein Cisco technologies to lead the design, deployment ...
Engineering Tech Lead ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Engineering Tech Lead ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Traffic Project Manager
Plano, TX · On-site
Upbound Group Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved ...
Traffic Project Manager
Plano, TX · On-site
Upbound Group Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved ...
Upbound Group, Inc. is headquartered in Plano, Texas. ABOUT THE POSITION The Director, Enterprise Performance Analytics (Growth) leads the strategy and execution of advanced analytics that drive ...
Upbound Group, Inc. is headquartered in Plano, Texas. ABOUT THE POSITION The Director, Enterprise Performance Analytics (Growth) leads the strategy and execution of advanced analytics that drive ...
Upbound Group Sr Manager SEO/AEO (Onsite-Plano, TX) Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving ...
Upbound Group Sr Manager SEO/AEO (Onsite-Plano, TX) Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving ...
Engineering Tech Lead About Upbound Upbound Group (NASDAQ: UPBD) is a technology-driven platform company focused on expanding financial opportunity through innovative and inclusive solutions. Our ...
Engineering Tech Lead About Upbound Upbound Group (NASDAQ: UPBD) is a technology-driven platform company focused on expanding financial opportunity through innovative and inclusive solutions. Our ...
Engineering Tech Lead
Plano, TX · On-site
Engineering Tech Lead ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
Engineering Tech Lead
Plano, TX · On-site
Engineering Tech Lead ABOUT UPBOUND Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through ...
CRM Marketing Specialist
Plano, TX · On-site
$65/hr
Upbound Group CRM Marketing Specialist - Retention Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address ...
CRM Marketing Specialist
Plano, TX · On-site
$65/hr
Upbound Group CRM Marketing Specialist - Retention Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address ...
The Upbound Group isseekinga proactive and innovative Digital Workplace Engineer to join our End User Services team. This role is for a Microsoft 365 solutions Subject Matter Expert (SME) who ...
The Upbound Group isseekinga proactive and innovative Digital Workplace Engineer to join our End User Services team. This role is for a Microsoft 365 solutions Subject Matter Expert (SME) who ...
Marketing Specialist - CRM Platform
Plano, TX · On-site
Marketing Specialist - CRM Platform, Acquisition, Rent-A-Center Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Marketing Specialist - CRM Platform
Plano, TX · On-site
Marketing Specialist - CRM Platform, Acquisition, Rent-A-Center Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions ...
Manage the delivery of new features and enhancements on Upbound's e-commerce platform, lead initiatives focused on seamless shopping experience for customer, identify opportunities, solve problems ...
Manage the delivery of new features and enhancements on Upbound's e-commerce platform, lead initiatives focused on seamless shopping experience for customer, identify opportunities, solve problems ...
Marketing Specialist - CRM
Plano, TX · On-site
Marketing Specialist - CRM Platform, Retention, Rent-A-Center Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that ...
Marketing Specialist - CRM
Plano, TX · On-site
Marketing Specialist - CRM Platform, Retention, Rent-A-Center Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that ...
CRM HTML Designer/Developer
Plano, TX · On-site
CRM HTML Designer/Developer Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and ...
CRM HTML Designer/Developer
Plano, TX · On-site
CRM HTML Designer/Developer Who We Are Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and ...
Enterprise Architect
$64.50 - $83.25/hr
The Enterprise Architect shapes and governs the enterprise technology landscape of Upbound that involves Fintech, Specialty Financing, and Retail business to enable strategy, accelerate product ...
Enterprise Architect
$64.50 - $83.25/hr
The Enterprise Architect shapes and governs the enterprise technology landscape of Upbound that involves Fintech, Specialty Financing, and Retail business to enable strategy, accelerate product ...
IT - Supply Chain Manager
Plano, TX · Hybrid
IT - Supply Chain Manager Job Purpose The Manager, IT Supply Chain leads IT development and production support for enterprise supply chain systems, ensuring technology solutions are built, delivered ...
IT - Supply Chain Manager
Plano, TX · Hybrid
IT - Supply Chain Manager Job Purpose The Manager, IT Supply Chain leads IT development and production support for enterprise supply chain systems, ensuring technology solutions are built, delivered ...
Manager, Engineering (Plano, Texas In-Office) JOB PURPOSE : The Engineering Manager isa keyengineeringleaderwho partners closely with Product Management and crossfunctional stakeholders to deliver ...
Manager, Engineering (Plano, Texas In-Office) JOB PURPOSE : The Engineering Manager isa keyengineeringleaderwho partners closely with Product Management and crossfunctional stakeholders to deliver ...
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Job description
Senior UX Researcher
Company Background:
Upbound Group is the leading rent-to-own and lease-to-own retailer, dedicated to offering great products at affordable prices with flexible terms.
Our Brands:
Rent-A-Center
Acima
We're on a mission to empower customers through innovative, accessible, and flexible financial solutions. At Upbound, we're building a future where everyone has the opportunity to access the products and services they need-on their terms
Senior UX Researcher - Customer-Centered Innovation
Description:
We're looking for a Senior UX Researcher to join our Product Design team and champion usercentered design practices across our digital platforms. In this in-office role, you'll lead research initiatives that drive insights into customer behavior, product usability, and future innovation opportunities-helping shape products that meet the needs of our diverse users.
You'll be embedded in a highly collaborative environment, working side-by-side with Product Designers, Strategists, Product Managers, and Engineers. This role sits at the core of our Double Diamond and Agile UX processes, ensuring that every product decision is informed by evidence and aligned with real user needs. This role will conduct research for multiple brands within the Upbound Portfolio as needed. The ideal candidate brings curiosity, rigor, and strategic thinking to everything they do-and is energized by continuous learning and complex problem solving.
Responsibilities:
Lead research efforts throughout the product development lifecycle-Discovery through Delivery-using the Double Diamond framework.
Plan and execute qualitative and quantitative research and usability studies, including moderated interviews, usability testing, SUS scoring, NPS scoring, attitudinal studies, surveys, and diary studies.
Translate user insights into clear, actionable recommendations that shape strategy and execution.
Drive adoption of UX best practices and help evolve our research toolkit, rituals and program.
Collaborate within cross-functional "squads" consisting of Designers, Product Managers, Strategists, Architects, and Engineers.
Create clear readouts of research that are "exec ready" with emphasis on actionable insights.
Communicate findings clearly and persuasively across teams and senior stakeholders.
Inform post-launch iterations through analytics, benchmarking, and continuous learning loops.
Mentor and support product designers in growing their research skills and capabilities.
Minimum Experience & Qualifications:
5+ years of professional experience conducting UX research in product or service environments.
Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, or related field-or equivalent experience.
Deep expertise in qualitative and quantitative research methodologies.
Expertise in developing and growing research programs. Experience working within Agile UX workflows and/or the Double Diamond model.
Strong facilitation, storytelling, and communication skills; able to influence decisions and prioritize user needs
Strong skills in design thinking, workshop facilitation and partnering with Product Managers and Product Designers in discovery phase.
Experience with tools such as User Testing, User Zoom, Quantum Metrics, Qualtrics, Dovetail, Maze, Userberry, DScout, Figma (for collaboration), and others.
Proven ability to manage multiple projects and thrive in a fast-paced, in-person environment.
Benefits:
Competitive compensation package
Comprehensive health benefits (Medical, Dental, Vision)
401(k), Paid time off
Dynamic in-office environment with meaningful impact and room for growth
Be part of a growing, strategically embedded Design team at the forefront of innovation in retail and financial technology
Sponsorship:
Applicants mustbe authorized towork for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visaat this time.
About Upbound
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