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Universal Logistics Holdings
Universal Logistics Holdings

83 Universal Customer Service Representative Jobs Hiring Near You

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Universal Logistics Holdings Jobs Information

Do workers at Universal Logistics Holdings get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Universal Logistics Holdings pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
72% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and August 2026.

At Universal Logistics Holdings, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 28 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Universal Logistics Holdings affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Universal Logistics Holdings?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 86% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at Universal Logistics Holdings worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Universal Logistics Holdings workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it for Universal Logistics Holdings workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at Universal Logistics Holdings?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Universal Logistics Holdings managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at Universal Logistics Holdings spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at Universal Logistics Holdings?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Universal Logistics Holdings good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Universal Logistics Holdings feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Universal Logistics Holdings get to take their breaks without interruption?

Only some people get breaks without interruption.
47% of people report that their breaks get interrupted.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Universal Logistics Holdings?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Universal Logistics Holdings enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Universal Logistics Holdings recommend working with their team?

Not many people recommend working with their team.
72% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Universal Logistics Holdings?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Universal Logistics Holdings?

Only some people are given support to advance their career here.
In the last year, 66% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Universal Logistics Holdings’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Universal Logistics Holdings is doing?

Most people don’t feel well informed about how the company is doing.
81% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Universal?

Infographic showing various Customer Service Representative job openings at Universal in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

SR Floor Supervisor

Flint, MI • On-site

Universal Logistics Holdings, Inc.
Trucking • 5 - 10K employees
Learn more about Universal Logistics Holdings, Inc.external

Full-time

Re-posted 3 days ago

Universal Logistics Holdings rating

6.2

Company rating: 6.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics (3PL) provider offering customized supply chain solutions across North America. Through experienced leadership, innovative technology, and operational excellence, LINC delivers warehousing, transportation, inventory management, sequencing, and value-added logistics services for some of the world's largest manufacturers.
Our operation is based in Flint, MI, supporting General Motors across multiple warehouse operations focused on pick and pack, sequencing, inventory management, and material flow. We are looking for motivated leaders who enjoy developing employees, solving problems, and driving operational performance in a fast-paced environment.
Available Shifts
2nd Shift: Monday-Friday | 2:00 PM - 10:30 PM
3rd Shift: Monday-Friday | 10:00 PM - 6:30 AM
What You'll Do
  • Lead and develop a team of warehouse associates while creating a positive and accountable work environment
  • Support day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow activities
  • Coach employees on safety, quality, productivity, and performance expectations
  • Monitor operational performance and identify opportunities to improve efficiency, workflow, and customer service
  • Partner with management and support teams to resolve issues and keep operations running smoothly
  • Ensure compliance with company policies, safety requirements, and customer standards
  • Assist with staffing, training, employee development, and workforce planning
  • Communicate effectively with employees, leadership, and customer representatives
  • Support continuous improvement initiatives designed to improve productivity, quality, and overall operational performance

What We're Looking For
  • Previous leadership experience in warehousing, logistics, manufacturing, transportation, retail, military, or other fast-paced operational environments
  • Strong leadership and communication skills
  • Ability to coach, motivate, and develop employees
  • Strong problem-solving and decision-making abilities
  • Comfortable working in a fast-paced environment where priorities can change quickly
  • Proficiency with Microsoft Office and basic computer systems
  • Bachelor's or Associate's degree preferred but not required
  • A strong work ethic, positive attitude, and desire to grow into larger leadership opportunities

What Universal Logistics Holdings employees say

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