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Unity Technologies Corporation

VTC Lead

Columbus, OH · On-site

A minimum of five (5) years of progressive Information Technology (IT) experience, including at least two projects in technical areas relevant to the role, with at least one project occurring within ...

Unity Technologies Corporation

VTC Lead

Columbus, OH

A minimum of five (5) years of progressive Information Technology (IT) experience, including at least two projects in technical areas relevant to the role, with at least one project occurring within ...

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What is it like to work at Unity Technologies?

Unity Technologies is a collaborative and innovative company that prioritizes creativity, experimentation, and open communication among its employees. The company's global teams work together to develop and support its popular game engine, with a focus on empowering creators and fostering a culture of continuous learning and improvement. Working at Unity Technologies may appeal to candidates who are passionate about game development, technology, and innovation, and who value a dynamic and supportive work environment that encourages growth and collaboration.

What makes Unity Technologies an attractive place to work?

Unity Technologies is a leading game engine developer and a prominent player in the global gaming industry, known for its innovative solutions and commitment to empowering creators. The company fosters a collaborative and dynamic work environment that encourages experimentation, learning, and growth, with a focus on delivering high-quality products and services. Joining Unity Technologies offers opportunities for professionals to contribute to the development of cutting-edge technologies, collaborate with a diverse team, and advance their skills in a rapidly evolving industry.

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Infographic showing various job openings at Unity Technologies in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution.

VTC Lead

Unity Technologies Corporation

Columbus, OH • On-site

Full-time

Posted 29 days ago

Job description

We are seeking a VTC Lead to join our team. You will lead daily VTC operations while serving as the primary escalation point for SBC/CUBE and E911 issues, ensuring stable, compliant, and welldocumented service performance. You will guide administrators, execute shiftlevel oversight, and support engineering activities without performing engineeringlevel configuration changes. This position will require you to be onsite in either Columbus, OH or Richmond, VA.
Responsibilities include, but are not limited to:
  • Requirements and Specification Development: Translates product or system needs into clear requirements and specifications for simple to moderately complex technical problems.
  • VTC Operational Leadership: Performs shiftlead duties, provides direction to VTC administrators, and maintains full capability to execute all VTC administrator functions.
  • SBC/CUBE and E911 Escalation & Troubleshooting: Serves as the primary operational escalation point, oversees Tier 1-2 troubleshooting, validates administrative actions, monitors system health, and ensures correct triage and documentation.
  • Operational Participation in Engineering Activities: Supports engineeringled maintenance, testing, and development by enforcing approved procedures and preventing unauthorized changes.
  • Reporting, Compliance, and Documentation Governance: Manages shiftlevel reporting, consolidates operational metrics, sustains audit readiness, ensures enterprise policy compliance, and maintains highquality documentation.
  • Training, Mentorship, and SOP Enforcement: Provides shift training, reinforces SOP adherence, supports change management processes, and makes authoritative operational decisions for VTC services within defined authority.
Required Qualifications:
  • Must possess an IAT certification, such as CompTIA Security+ (or equivalent), AND a networking certification, such as Cisco Certified Network Associate (CCNA)
  • A minimum of five (5) years of progressive Information Technology (IT) experience, including at least two projects in technical areas relevant to the role, with at least one project occurring within the past three (3) years.
Preferred Qualifications:
  • A bachelor's degree or higher in a related field of study
Clearance Requirements:
  • Must be a U.S. citizen
  • Must possess a DoD Secret clearance

UnityTec is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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