SUMMARY The Shareholder Services Specialist II is responsible for providing various contact center and transfer agency functions. This role requires in-depth mutual fund knowledge and will interact ...
71 Ultimus Jobs Hiring Near You
SUMMARY The Shareholder Services Specialist II is responsible for providing various contact center and transfer agency functions. This role requires in-depth mutual fund knowledge and will interact ...
SUMMARY The Fund Accountant I is responsible for performing various fund valuation processes for the calculation of the net asset valuations (NAV's) of an assigned set of mutual funds or investment ...
SUMMARY The Fund Accountant I is responsible for performing various fund valuation processes for the calculation of the net asset valuations (NAV's) of an assigned set of mutual funds or investment ...
Senior Marketing Manager, Private Fund Services
Philadelphia, PA · On-site
$120K - $160K/yr
We are seeking a Senior Marketing Manager, Private Fund Services to support Ultimus Fund Solutions' private capital business, including private equity, private credit, hedge funds, and other ...
Senior Marketing Manager, Private Fund Services
Philadelphia, PA · On-site
$120K - $160K/yr
We are seeking a Senior Marketing Manager, Private Fund Services to support Ultimus Fund Solutions' private capital business, including private equity, private credit, hedge funds, and other ...
Senior Legal Administrator
Columbus, OH · On-site
$75K - $120K/yr
SUMMARY The Senior Legal Administrator leads the provision of legal administration services for Ultimus' mutual fund clients. Additionally, this role will lead the preparation of board materials and ...
Senior Legal Administrator
Columbus, OH · On-site
$75K - $120K/yr
SUMMARY The Senior Legal Administrator leads the provision of legal administration services for Ultimus' mutual fund clients. Additionally, this role will lead the preparation of board materials and ...
VP, Legal Counsel
Greenwood Village, CO · On-site
$145K - $200K/yr
With review by a more senior attorney, drafts Ultimus contract amendments (and, if needed, contracts) for services provided to assigned clients. * Ensures the completion of (or, if appropriate ...
VP, Legal Counsel
Greenwood Village, CO · On-site
$145K - $200K/yr
With review by a more senior attorney, drafts Ultimus contract amendments (and, if needed, contracts) for services provided to assigned clients. * Ensures the completion of (or, if appropriate ...
Tax Administrator I
Hauppauge, NY · On-site
SUMMARY The Tax Administrator I is responsible for performing mutual fund regulatory and tax reporting functions in a manner that ensures fund objectives are met for the clients of Ultimus Fund ...
Tax Administrator I
Hauppauge, NY · On-site
SUMMARY The Tax Administrator I is responsible for performing mutual fund regulatory and tax reporting functions in a manner that ensures fund objectives are met for the clients of Ultimus Fund ...
... Ultimus Fund Solutions. KEY ACCOUNTABILITIES * Prepares quarterly, semi-annual, and annual financial reports for assigned funds. * Prepares and maintains expense budgets and accruals, as needed ...
... Ultimus Fund Solutions. KEY ACCOUNTABILITIES * Prepares quarterly, semi-annual, and annual financial reports for assigned funds. * Prepares and maintains expense budgets and accruals, as needed ...
Paralegal I
Hauppauge, NY · On-site
$55K - $70K/yr
Implements and understands the day-to-day legal administration services provided by Ultimus Fund Solutions. WORKING RELATIONSHIPS * Contact as needed with clients regarding general information ...
Paralegal I
Hauppauge, NY · On-site
$55K - $70K/yr
Implements and understands the day-to-day legal administration services provided by Ultimus Fund Solutions. WORKING RELATIONSHIPS * Contact as needed with clients regarding general information ...
Paralegal II
Cincinnati, OH · On-site
$65K - $80K/yr
Implements and understands the day-to-day legal administration services provided by Ultimus Fund Solutions. WORKING RELATIONSHIPS * Contact as needed with clients regarding general information ...
Paralegal II
Cincinnati, OH · On-site
$65K - $80K/yr
Implements and understands the day-to-day legal administration services provided by Ultimus Fund Solutions. WORKING RELATIONSHIPS * Contact as needed with clients regarding general information ...
... Ultimus Fund Solutions. KEY ACCOUNTABILITIES * Prepares quarterly, semi-annual, and annual financial reports for assigned funds. * Prepares and maintains expense budgets and accruals, as needed ...
... Ultimus Fund Solutions. KEY ACCOUNTABILITIES * Prepares quarterly, semi-annual, and annual financial reports for assigned funds. * Prepares and maintains expense budgets and accruals, as needed ...
SUMMARY The Associate Fund Compliance Administrator is responsible for a portion of the daily, monthly, and quarterly workflow as it pertains to compliance for the clients of Ultimus Fund Solutions ...
SUMMARY The Associate Fund Compliance Administrator is responsible for a portion of the daily, monthly, and quarterly workflow as it pertains to compliance for the clients of Ultimus Fund Solutions ...
... Ultimus Fund Solutions. KEY ACCOUNTABILITIES * Prepares quarterly, semi-annual, and annual financial reports for assigned funds. * Prepares and maintains expense budgets and accruals, as needed ...
... Ultimus Fund Solutions. KEY ACCOUNTABILITIES * Prepares quarterly, semi-annual, and annual financial reports for assigned funds. * Prepares and maintains expense budgets and accruals, as needed ...
Accounts Payable Analyst
Cincinnati, OH · On-site
$21.50 - $28.75/hr
Facilitates and monitors the assignment of invoices to appropriate workflow and provides additional support and guidance to Ultimus personnel as they review and approve the invoices. * Monitors path ...
Accounts Payable Analyst
Cincinnati, OH · On-site
$21.50 - $28.75/hr
Facilitates and monitors the assignment of invoices to appropriate workflow and provides additional support and guidance to Ultimus personnel as they review and approve the invoices. * Monitors path ...
SUMMARY The Associate Fund Compliance Administrator is responsible for a portion of the daily, monthly, and quarterly workflow as it pertains to compliance for the clients of Ultimus Fund Solutions ...
SUMMARY The Associate Fund Compliance Administrator is responsible for a portion of the daily, monthly, and quarterly workflow as it pertains to compliance for the clients of Ultimus Fund Solutions ...
Accounts Payable Analyst
$21.50 - $28.75/hr
Facilitates and monitors the assignment of invoices to appropriate workflow and provides additional support and guidance to Ultimus personnel as they review and approve the invoices. * Monitors path ...
Accounts Payable Analyst
$21.50 - $28.75/hr
Facilitates and monitors the assignment of invoices to appropriate workflow and provides additional support and guidance to Ultimus personnel as they review and approve the invoices. * Monitors path ...
Manager, Marketing - Demand Generation
Denver, CO · On-site
$75K - $120K/yr
Additionally, this role will have full ownership of execution, analytics, and reporting across digital channels facilitating Ultimus Fund Solutions' growth strategy. KEY ACCOUNTABILITIES STRATEGY
Manager, Marketing - Demand Generation
Denver, CO · On-site
$75K - $120K/yr
Additionally, this role will have full ownership of execution, analytics, and reporting across digital channels facilitating Ultimus Fund Solutions' growth strategy. KEY ACCOUNTABILITIES STRATEGY
Implements and understands the day-to-day legal administration services provided by Ultimus Fund Solutions. WORKING RELATIONSHIPS * Contact as needed with clients regarding general information ...
Implements and understands the day-to-day legal administration services provided by Ultimus Fund Solutions. WORKING RELATIONSHIPS * Contact as needed with clients regarding general information ...
Implements and understands the day-to-day legal administration services provided by Ultimus Fund Solutions. WORKING RELATIONSHIPS * Contact as needed with clients regarding general information ...
Implements and understands the day-to-day legal administration services provided by Ultimus Fund Solutions. WORKING RELATIONSHIPS * Contact as needed with clients regarding general information ...
Analyst I, Middle Office
Columbus, OH · On-site
Ultimus is an equal opportunity employer and does not discriminate on the basis of the applicant's or employee's race, color, religion, national origin, ancestry, gender, sexual orientation, age ...
Analyst I, Middle Office
Columbus, OH · On-site
Ultimus is an equal opportunity employer and does not discriminate on the basis of the applicant's or employee's race, color, religion, national origin, ancestry, gender, sexual orientation, age ...
Associate Legal Administrator
Cincinnati, OH · On-site
Ultimus is an equal opportunity employer and does not discriminate on the basis of the applicant's or employee's race, color, religion, national origin, ancestry, gender, sexual orientation, age ...
Associate Legal Administrator
Cincinnati, OH · On-site
Ultimus is an equal opportunity employer and does not discriminate on the basis of the applicant's or employee's race, color, religion, national origin, ancestry, gender, sexual orientation, age ...
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Job description
SUMMARY
The Shareholder Services Specialist II is responsible for providing various contact center and transfer agency functions. This role requires in-depth mutual fund knowledge and will interact directly with shareholders, financial representatives, team members, and management.
KEY ACCOUNTABILITIES
SHAREHOLDER AND FINANCIAL REPRESENTATIVE SUPPORT
- Answers incoming call, email, and chat interactions.
- Initiates outgoing call interactions.
- Answers incoming email and chat interactions
- Answers questions regarding existing mutual funds serviced. Knowledge obtained from mutual fund websites, fund literature, or performance reports and regulatory documents will be utilized to answer questions.
- Answers questions regarding existing mutual fund shareholder accounts. Knowledge obtained from the transfer agent recordkeeping system will be utilized to answer questions.
- Inputs complex trades such as model rebalances, end-result exchanges, large dollar trades, automated investment plans, systematic withdrawals, etc. into a recordkeeping system.
- Inputs complex shareholder account maintenance such as account linking, account restrictions, model updates, etc., into recordkeeping system.
- Completes quality control reviews on work performed by members of the team.
- Assists with onboarding of new department associates.
COMPLIANCE AND SUPPORT ACTIVITIES
- Learns and utilizes compliance procedures, desk policies and legal requirements, Fund Knowledge Base, voice communication platform, transfer agent recordkeeping and workflow system, call performance standards and guidelines, and online portals.
WORKING RELATIONSHIPS
- Daily contact with shareholders, financial representatives, broker-dealer firms, and fund companies.
- Daily contact with members of team and internal departments regarding follow-up inquiries, open workflow, collateral orders, etc.
May perform other duties as required and assigned.
EDUCATION AND EXPERIENCE
- Undergraduate degree in business administration, finance, or related area.
- Series 6 or 7 license or ability to obtain within 3 months of employment.
- 3-5 years of experience in client services or related field.
- Experience within the back-office of a retirement services department, clearing firm, brokerage firm, mutual fund department, or within the financial services industry.
KNOWLEDGE
- Mutual funds and retirement plans.
- Microsoft Office Suite.
- Adobe Acrobat.
SKILLS AND ABILITIES
- Provides exceptional customer service skills using proper phone etiquette.
- Comprehends, retains, and explains services, company policies, and legal requirements to shareholders and financial representatives.
- Troubleshoots issues utilizing creative and critical thinking skills.
- Multitasking, analytical, and organizational skills.
- Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness.
- Demonstrates personal integrity, responsibility, and accountability.
- Effectively uses resources such as time and information in conjunction with associates.
- Participates in solving problems and making decisions.
- Presents and expresses ideas and information, written and oral, clearly, and concisely.
- Actively listens to others to achieve understanding and supports an open exchange of ideas and information.
- Identifies needs, arranges for, and obtains resources to accomplish individual and department goals.
- Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations.
- Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion.
Equivalent education, experience, and KSA’s will be considered.
About Ultimus
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
1994