General Manager
Heath, OH · On-site
At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty ... GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty ...
119 Ulta Beauty General Manager Jobs Hiring Near You
General Manager
Heath, OH · On-site
At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty ... GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty ...
General Manager
Heath, OH · On-site
At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty ... GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty ...
General Manager
Heath, OH · On-site
At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty ... GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty ...
General Manager
Heath, OH · On-site
At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty ... GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty ...
General Manager
Heath, OH · On-site
At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty ... GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty ...
Beauty Advisor
Beavercreek, OH · On-site
$15.25 - $19/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Beavercreek, OH · On-site
$15.25 - $19/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Heath, OH · On-site
$15.25 - $18.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Heath, OH · On-site
$15.25 - $18.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Hilliard, OH · On-site
$15.50 - $19.50/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Hilliard, OH · On-site
$15.50 - $19.50/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Columbus, OH · On-site
$15.75 - $19.50/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Columbus, OH · On-site
$15.75 - $19.50/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Chillicothe, OH · On-site
$14.75 - $18.50/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Chillicothe, OH · On-site
$14.75 - $18.50/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Grove City, OH · On-site
$15.50 - $19.25/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Grove City, OH · On-site
$15.50 - $19.25/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Columbus, OH · On-site
$15.75 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Columbus, OH · On-site
$15.75 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Columbus, OH · On-site
$15.50 - $19.25/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Columbus, OH · On-site
$15.50 - $19.25/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Columbus, OH · On-site
$16 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Columbus, OH · On-site
$16 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Lancaster, OH · On-site
$15 - $18.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Lancaster, OH · On-site
$15 - $18.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Upper Arlington, OH · On-site
$16 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Upper Arlington, OH · On-site
$16 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Pickerington, OH · On-site
$14.50 - $18/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Pickerington, OH · On-site
$14.50 - $18/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Sunbury, OH · On-site
$15.25 - $19/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Sunbury, OH · On-site
$15.25 - $19/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Zanesville, OH · On-site
$15.25 - $19/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Beauty Advisor
Zanesville, OH · On-site
$15.25 - $19/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... Collaborate with managers and associates throughout the store to help grow the business.
Prestige Beauty Advisor
Chillicothe, OH · On-site
$14.75 - $18.50/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... This position supports the Sales Manager (SM) through a focus on performance (service/retail sales ...
Prestige Beauty Advisor
Chillicothe, OH · On-site
$14.75 - $18.50/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... This position supports the Sales Manager (SM) through a focus on performance (service/retail sales ...
Prestige Beauty Advisor
Columbus, OH · On-site
$15.75 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... This position supports the Sales Manager (SM) through a focus on performance (service/retail sales ...
Prestige Beauty Advisor
Columbus, OH · On-site
$15.75 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... This position supports the Sales Manager (SM) through a focus on performance (service/retail sales ...
Prestige Beauty Advisor
Upper Arlington, OH · On-site
$16 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... This position supports the Sales Manager (SM) through a focus on performance (service/retail sales ...
Prestige Beauty Advisor
Upper Arlington, OH · On-site
$16 - $19.75/hr
... consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY ... This position supports the Sales Manager (SM) through a focus on performance (service/retail sales ...
Ulta Beauty Jobs Information
What is it like to work at Ulta Beauty?
Ulta Beauty is a dynamic and customer-centric company that prioritizes a culture of inclusivity, diversity, and empowerment, fostering a collaborative environment where employees can grow and thrive.
The company's team structure is designed to promote a seamless shopping experience for customers, with a mix of sales associates, stylists, and management working together to provide personalized service and expert advice. Ulta Beauty's stores are designed to be visually appealing and welcoming, with a wide range of products and services available to customers.
Working at Ulta Beauty may appeal to individuals who are passionate about beauty, fashion, and customer service, as the company offers opportunities for professional development, competitive compensation, and a comprehensive benefits package, making it an attractive option for those seeking a rewarding career in the beauty industry.
The company's team structure is designed to promote a seamless shopping experience for customers, with a mix of sales associates, stylists, and management working together to provide personalized service and expert advice. Ulta Beauty's stores are designed to be visually appealing and welcoming, with a wide range of products and services available to customers.
Working at Ulta Beauty may appeal to individuals who are passionate about beauty, fashion, and customer service, as the company offers opportunities for professional development, competitive compensation, and a comprehensive benefits package, making it an attractive option for those seeking a rewarding career in the beauty industry.
What makes Ulta Beauty an attractive place to work?
Ulta Beauty is a leading beauty retailer in the United States, known for its strong brand portfolio and commitment to innovation in the beauty industry. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities for professional development through training programs and career advancement. As a result, Ulta Beauty is an attractive place to work for individuals seeking a challenging and rewarding career in the beauty industry, with opportunities to make a meaningful impact and contribute to the company's continued success.
Do workers at Ulta Beauty get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between March 2026 and September 2026.
38% of people say they don’t get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between March 2026 and September 2026.
Does Ulta Beauty pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between March 2026 and September 2026.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between March 2026 and September 2026.
At Ulta Beauty, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 102 people who took the Breakroom Quiz between September 2025 and September 2026.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 102 people who took the Breakroom Quiz between September 2025 and September 2026.
Are part-time workers able to get health insurance from Ulta Beauty?
Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 156 people who took the Breakroom Quiz between December 2024 and March 2025.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 156 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Ulta Beauty?
Most people who work part-time don’t get paid time off.
89% of people who work part-time say they don’t get paid time off
Based on data from 140 people who took the Breakroom Quiz between August 2025 and August 2026.
89% of people who work part-time say they don’t get paid time off
Based on data from 140 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Ulta Beauty affordable enough for their workers?
Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 87 people who took the Breakroom Quiz between September 2025 and September 2026.
85% of people say the health insurance costs are okay
Based on data from 87 people who took the Breakroom Quiz between September 2025 and September 2026.
Do people get paid time off at Ulta Beauty?
Some people get paid time off from work.
56% of people say they don’t get paid time off.
Based on data from 70 people who took the Breakroom Quiz between March 2026 and September 2026.
56% of people say they don’t get paid time off.
Based on data from 70 people who took the Breakroom Quiz between March 2026 and September 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 206 people who took the Breakroom Quiz between September 2025 and September 2026.
- 12% of people with changing schedules find out their shifts one week or less ahead of time.
- 40% of people with changing schedules find out their shifts two weeks ahead of time.
- 40% of people with changing schedules find out their shifts three weeks ahead of time.
- 8% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 206 people who took the Breakroom Quiz between September 2025 and September 2026.
Do workers at Ulta Beauty worry about hours?
Some people worry about getting enough hours.
58% of people report they worry about getting enough hours.
Based on data from 207 people who took the Breakroom Quiz between September 2025 and September 2026.
58% of people report they worry about getting enough hours.
Based on data from 207 people who took the Breakroom Quiz between September 2025 and September 2026.
Do Ulta Beauty workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 201 people who took the Breakroom Quiz between September 2025 and September 2026.
47% report that they don’t have enough control over which shifts they work.
Based on data from 201 people who took the Breakroom Quiz between September 2025 and September 2026.
How easy is it for Ulta Beauty workers to change shifts?
Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 159 people who took the Breakroom Quiz between September 2025 and September 2026.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 159 people who took the Breakroom Quiz between September 2025 and September 2026.
How easy is it to get time off at Ulta Beauty?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 188 people who took the Breakroom Quiz between September 2025 and September 2026.
67% of people report it’s easy to get time off.
Based on data from 188 people who took the Breakroom Quiz between September 2025 and September 2026.
Do Ulta Beauty managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 187 people who took the Breakroom Quiz between September 2025 and September 2026.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 187 people who took the Breakroom Quiz between September 2025 and September 2026.
Do jobs at Ulta Beauty spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 189 people who took the Breakroom Quiz between September 2025 and September 2026.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 189 people who took the Breakroom Quiz between September 2025 and September 2026.
How easy is it to take sick days at Ulta Beauty?
Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 219 people who took the Breakroom Quiz between September 2025 and September 2026.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 219 people who took the Breakroom Quiz between September 2025 and September 2026.
Is a Ulta Beauty job good for students?
Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
85% of students report this is a good place to work if you’re studying.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
Is working at Ulta Beauty good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Ulta Beauty feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between March 2026 and September 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people at Ulta Beauty get to take their breaks without interruption?
Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between March 2026 and September 2026.
91% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between March 2026 and September 2026.
Is it stressful to work at Ulta Beauty?
Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 63 people who took the Breakroom Quiz between March 2026 and September 2026.
60% of people say they often feel stressed at work.
Based on data from 63 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people at Ulta Beauty enjoy their jobs?
Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 213 people who took the Breakroom Quiz between September 2025 and September 2026.
80% of people report they enjoy their job.
Based on data from 213 people who took the Breakroom Quiz between September 2025 and September 2026.
Do people at Ulta Beauty recommend working with their team?
Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between March 2026 and September 2026.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people get enough training when they start at Ulta Beauty?
Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
39% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and September 2026.
Do people get support to advance at Ulta Beauty?
Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 222 people who took the Breakroom Quiz between September 2025 and September 2026.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 222 people who took the Breakroom Quiz between September 2025 and September 2026.
Do people think Ulta Beauty’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between March 2026 and September 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between March 2026 and September 2026.
Do workers feel well informed about how Ulta Beauty is doing?
Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between March 2026 and September 2026.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between March 2026 and September 2026.
What other companies are hiring for General Manager jobs?
What are the most popular jobs at Ulta Beauty?
What are the most popular categories at Ulta Beauty?
Full-time
Medical, Dental, Vision, Life, PTO
Posted 14 days ago
Ulta Beauty rating
6.1
Based on 1,016 frontline employees who took The Breakroom Quiz
12th of 24 rated health and beauty retailers
Job description
OVERVIEW
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The General Manager (GM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The GM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
People
Education
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $76,960.00 - $104,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The General Manager (GM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The GM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM's store.
- Drive company profitability through operational excellence, top-line sales growth, and expense control.
- Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
- Address any issues identified by Ulta Beauty's financial and operational reporting, as well as by store visits and audit results to achieve Ulta Beauty's goals set for their store and drive company profitability.
- Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy.
People
- Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
- In partnership with the DM and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty's policies and procedures.
- Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
- Create an inclusive environment that inspires and encourages the growth and engagement of associates.
- Lead all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
- Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
- Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty's goals for their store.
- Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction.
- Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goal (APG) metrics for the store.
- Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
- Adhere to and enforce Ulta Beauty's dress code.
- Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives.
- Use the company's task management tool as directed to prioritize the execution of all store workload, and ensure full leadership adoption and compliance with company policy.
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
- Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
- Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
- Utilize company programs, tools, and resources to drive store improvements.
- Regularly communicate with and provide feedback to field leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for their store.
Education
- Bachelor's degree is preferred
- 3-5+ years of fast-paced, retail management or other relevant work experience
- Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
- Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
- Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing team
- Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Strong organizational skills to manage multiple tasks
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
- Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
- Must be available to close the store at least once per week
- Attend corporate business meetings and conferences, including overnight stays, and interstate travel
- Maintain valid identification for airline travel
- Frequent use of a computer, telephonic devices, and related office supplies
- Continuous mobility throughout the store during shift
- Frequent bending, pushing, reaching, and twisting during shift
- Frequent lifting, carrying and/or moving up to 25 lbs. during shift
- Continuous walking, coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $76,960.00 - $104,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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About Ulta Beauty
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Bolingbrook, IL, US
Year founded
1990