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19 Trinseo Customer Service Representative Jobs Hiring Near You

Trinseo

Customer Service Representative II

Midland, MI · On-site

$12.50 - $17/hr

Customer Service Representative II iCIMS Job ID 2026-4075 # of Openings 1 Job Family Customer ... A career at Trinseo presents a unique opportunity to work in a highly collaborative environment.

Trinseo LLC

Customer Service Representative II

Midland, MI · Hybrid

$13.75 - $18.75/hr

Trinseo is a different kind of global materials company - at the intersection of people, technology ... Overview (Scope of Role) The Customer Service Representative will be responsible for a standard ...

Trinseo LLC

Customer Service Representative II

Midland, MI · Hybrid

$13.75 - $18.75/hr

Overview Trinseo is a different kind of global materials company - at the intersection of people ... Overview (Scope of Role) The Customer Service Representative will be responsible for a standard ...

Trinseo LLC

Customer Service Representative II

Midland, MI · On-site

$13.75 - $18.75/hr

Overview Trinseo is a different kind of global materials company - at the intersection of people ... Overview (Scope of Role) The Customer Service Representative will be responsible for a standard ...

Trinseo

Collections Analyst (NA)

Midland, MI · On-site

Investigate and resolve issues raised by Trinseo customers, including coordination with other Trinseo functions (i.e. Customer Service Representatives, Account Managers, Plants) * Research and ...

Trinseo LLC

Collections Analyst (NA)

Midland, MI

Investigate and resolve issues raised by Trinseo customers, including coordination with other Trinseo functions (i.e. Customer Service Representatives, Account Managers, Plants) * Research and ...

Trinseo LLC

Run Plant Engineer - Copolymers

Midland, MI · On-site

Overview Trinseo is a different kind of global materials company - at the intersection of people ... Helping customers solve their most complex material challenges is the reason we come to work each ...

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Trinseo Jobs Information

Does Trinseo pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Trinseo?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Trinseo?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Is it stressful to work at Trinseo?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Trinseo recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get enough training when they start at Trinseo?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get support to advance at Trinseo?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how Trinseo is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Trinseo?
What are the most popular categories at Trinseo?
Infographic showing various Customer Service Representative job openings at Trinseo in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, 17% Hybrid, and 13% Remote job distribution.

Customer Service Representative II

Trinseo

Midland, MI • On-site

$12.50 - $17/hr

Other

Re-posted 18 days ago

Trinseo rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description


Customer Service Representative II
iCIMS Job ID
2026-4075
# of Openings
1
Job Family
Customer Service
Workplace Type
Hybrid
Overview

Trinseo is a different kind of global materials company - at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation.

A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers - ready to tackle any challenge and passionate about delivering value.

As a global materials solutions provider focused on delivering innovative and sustainable solutions to our customers, we need people to feel respected and included so they can be more creative, innovative, and successful. We strive to create workplaces that reflect all communities and customers we serve and where everyone feels empowered to bring their full, authentic selves to work. That's why we're fully committed to inclusion across race, gender, age, religion, identity, and experience to drive us forward every day.

Overview (Scope of Role)

The Customer Service Representative will be responsible for a standard order management of a customer portfolio with medium complexity across various customer segments in accordance with standard operating procedures. This individual could own more complex Order Handling processes like Consignment stock, Consignment, Gastation or return processes, HS Code Classifications, etc.

This will be a hybrid position in Midland, MI. 2-3 days per week in office.

Responsibilities
    Ensuring all customer orders are entered, processed and confirmed within agreed timelines with high accuracy rate via multiple channels.
  • Follow through order Lifecyle, keeping order up to date and proactively communicate changes to customers and issue order reconfirmations.
  • Maintain customer specific master data (outputs, CMIR, contacts) to ensure automated processes flow well.
  • Monitors mailboxes, fax and phones, responds to customer enquiries & resolves complaints
  • Foster and builds strong relationships with customer, identifies repeat issues/trends which may have an impact on customer satisfaction.
  • Processes "Ask Trinseo" inquiries and enter leads into Salesforce.
Qualifications
  • Minimum of Associates Degree (2y) or equivalent training/apprenticeship in the field of Supply Chain, Business Administration or Commercial
  • 3-5+ years of relevant work experience, preferable in customer service, supply chain or logistics.
  • Strong Microsoft Office and Excel skills
  • SAP experience is a plus
  • Excellent communication skills and customer service orientation

Equity And Inclusion

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

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