Job Summary:
Trellix is a global company redefining the future of cybersecurity. The Staff Solution Consultant will support a critical U.S. Public Sector customer in the planning, deployment, and operation of key endpoint security systems, focusing on Data Loss Prevention and serving as a cybersecurity Subject-Matter Expert.
Responsibilities:
• You will be responsible for overall customer experience and successful delivery of services.
• You will build and maintain strong customer relationships.
• You will work with a group of customer organizations to deploy, integrate, and operationalize Trellix’s Endpoint Detection and Response capabilities across a broad enterprise.
• You will write technical documentation and briefings.
• You will lead and/or participate in technical exchange meetings.
• You will collaborate with end users as well as inter-agency, intra-agency, and internal Trellix stakeholders.
• You will develop engineering artifacts such as system design diagrams, data flow diagrams, test plans, test reports, etc.
• You will lead or participate in development testing, debugging, pre-deployment testing, and post-deployment testing.
• You will lead or participate in certification and accreditation and/or access and authorization processes.
• You will lead or participate in deployment planning and execution.
• You will analyze technical/integration requirements and develop technical solutions for Customer review and consideration, and once approved, integrate into the customer's infrastructure.
• You will lead or participate in system configuration, tuning, and policy development.
• You will lead or participate in the development of standard operating procedures (SOPs) and playbooks.
• You will monitor and manage system health, status, availability, and functionality.
• You will report on technical problems, operational problems, and end user/customer feedback.
• You will analyze data and provide recommendations for solutions to operational and/or technical problems.
• You will lead or participate in technical troubleshooting efforts and problem resolution, including assessment, hands-on tasks, log reviews, performing triage tools, reviewing product documentation, and communicating with product support and development teams.
Qualifications:
Required:
• Experience in large-scale operational environments focusing on cyber defense.
• Experience performing incident analysis, developing defensive capabilities, and designing and implementing security solutions.
• Experience with enterprise network technology planning, deployment, user migration and operations.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
• Demonstrated technical proficiency in cybersecurity operations, cybersecurity engineering, systems engineering and/or Windows and Linux systems administration.
• Experience with Trellix Endpoint Security (ENS), e Policy Orchestrator (ePO), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), Threat Intelligence Exchange (TIE), and Data Exchange Layer (DXL).
• Experience with Active Directory, Databases, Virtualization, Cloud Services [i.e., AWS, Azure] and enterprise networks.
• 5+ years in a technical capacity.
• B.S. or higher in a related technical field (i.e., computer science, Information technology, or engineering).
• Aptitude and ability to develop expertise with Trellix products.
• Familiarity with cyber threat identification, management, mitigation, and response strategies.
• Active TS/SCI clearance with Full Scope polygraph.
• Active DoD 8570 or DoD 8140 compliant cybersecurity certification.
Company:
Trellix is a software and services provider for easy-to-create Web sites for consumers and small businesses. Founded in 1999, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.