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Trek Bicycle
Trek Bicycle

77 Trek Bicycle Customer Service Representative Jobs Hiring Near You

Trek Bicycle

Service Advisor

Columbus, OH · On-site

... customers, and change the world by getting more people on bikes. When you're on our team, you're ... Job Location Trek Store Dublin Summary As a Trek Service Technician/Advisor, no one day is the same ...

Trek Bicycle

Service Technician

Columbus, OH · On-site

... customers, and change the world by getting more people on bikes. When you're on our team, you're ... Job Location Trek Store Dublin Summary As a Trek Service Technician, no one day is the same as the ...

Trek Bicycle

Seasonal Service Technician

Gahanna, OH · On-site

... customers, and change the world by getting more people on bikes. When you're on our team, you're ... As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about ...

Trek Bicycle

Seasonal Service Tech Advisor

Columbus, OH · On-site

... customers, and change the world by getting more people on bikes. When you're on our team, you're ... As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about ...

Trek Bicycle

Seasonal Service Technician

Gahanna, OH · On-site

... customers, and change the world by getting more people on bikes. When you're on our team, you're ... As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about ...

Trek Bicycle

Assistant Store Manager

Columbus, OH · On-site

$15K/mo

Perform sales duties and provide customer service. Communicate with Store Manager and Trek Retail ... We believe in our bikes. We believe in our customers. We believe in our community. We strive to ...

Trek Bicycle

Sales Associate

Gahanna, OH · On-site

$400K/yr

Prep customer bikes for service by our Service or Production Technicians What you will bring to the ... Trek Benefits • Flexible and fun company culture • Competitive health care • PPO & HDHP ...

Trek Bicycle

Seasonal Sales Associate

Columbus, OH · On-site

$400K/yr

Prep customer bikes for service by our Service or Production Technicians What you will bring to the ... Trek Benefits: • Flexible and fun company culture • 401(k) with match and Employee Stock ...

Trek Bicycle Corporation

Service Advisor

Columbus, OH · On-site

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build ... customers, and change the world by getting more people on bikes. When you're on our team, you're ...

Trek Bicycle

Sales Associate

Columbus, OH · On-site

$15K/mo

As a Trek Sales Associate, you'll be on the frontlines helping people have fun by riding bikes. You ... The pace is fast, the customers are curious, and having an all-for-one, customer-centric team ...

Trek Bicycle Corporation

Sales Associate

Gahanna, OH · On-site

$400K/yr

Prep customer bikes for service by our Service or Production Technicians What you will bring to the ... Trek Benefits Flexible and fun company culture Competitive health care PPO & HDHP medical plan ...

Trek Bicycle Corporation

Sales Associate

Columbus, OH · On-site

$15K/mo

As a Trek Sales Associate, you'll be on the frontlines helping people have fun by riding bikes. You ... The pace is fast, the customers are curious, and having an all-for-one, customer-centric team ...

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Trek Bicycle Jobs Information

What is it like to work at Trek Bicycle?

Trek Bicycle is known for its collaborative and innovative work environment, where employees are encouraged to think creatively and push the boundaries of what is possible in the cycling industry.

The company has a flat organizational structure, allowing employees to work closely with cross-functional teams and contribute to the development of new products and technologies. Trek's headquarters in Waterloo, Wisconsin, features a unique work environment that includes a test track, a bike shop, and a variety of amenities to support employee well-being and productivity.

Working at Trek Bicycle may appeal to individuals who are passionate about cycling and innovation, as the company offers opportunities to work on cutting-edge projects, collaborate with a talented team, and contribute to the advancement of sustainable transportation and outdoor recreation.

What makes Trek Bicycle an attractive place to work?

Trek Bicycle is a well-established and respected brand in the cycling industry, known for its commitment to innovation and sustainability. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities to work on cutting-edge projects and contribute to the development of high-quality products. Joining Trek Bicycle can provide professionals with a chance to make a meaningful impact in the cycling community, advance their careers, and be part of a company that prioritizes employee development and well-being.

Do workers at Trek Bicycle get paid breaks?

Sometimes. Only some people get paid breaks.
61% of people say they don’t get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Trek Bicycle pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 81 people who took the Breakroom Quiz between December 2024 and August 2026.

At Trek Bicycle, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and August 2026.

Do part-time workers get paid time off at Trek Bicycle?

Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Trek Bicycle affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Trek Bicycle?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 34% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Trek Bicycle worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Trek Bicycle workers get to choose the shifts they work?

Most people get to choose which shifts they work.
81% report that they have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it for Trek Bicycle workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at Trek Bicycle?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Trek Bicycle managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Trek Bicycle spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Trek Bicycle?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Trek Bicycle job good for students?

Most students say this is a good place to work if you’re studying.
94% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Trek Bicycle good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Trek Bicycle feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 78 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Trek Bicycle get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Trek Bicycle?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 80 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Trek Bicycle enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Trek Bicycle recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Trek Bicycle?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 82 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Trek Bicycle?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 78 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Trek Bicycle’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Trek Bicycle is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 76 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Trek Bicycle?

What are the most popular categories at Trek Bicycle?

Infographic showing various Customer Service Representative job openings at Trek Bicycle in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Service Advisor

Trek Bicycle

Columbus, OH • On-site

Part-time

Medical, Retirement

Re-posted 29 days ago

Trek Bicycle rating

7.3

Company rating: 7.3 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

104th of 737 rated retailers

Job description

A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!
Job Location
Trek Store Dublin
Summary
Job Description
As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You'll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You'll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you'll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We're looking for a teammate with stellar customer service chops and a willingness to learn. Because you'll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
What you'll bring to the team
  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
  • Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days
  • Top-notch communication skills
  • Impressive attention to detail and a love for tinkering 'til you figure it out
  • Eagerness to learn the ins and outs of servicing bicycles
  • A desire to continually learn proper service methods and new technologies

Trek Benefits
• Flexible and fun company culture
• Competitive health care -- PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount
We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

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