14 Tivity Health Customer Service Representative Jobs Hiring Near You

Description/Responsibilities

SilverSneakers Community Engagement Representatives are independent contractors that rely on their professional experience to support Tivity Health within the designated territory. Support may include event coverage, speaking presentations, fitness workshops and demonstrations, and ongoing SilverSneakers brand awareness.

Employment Status: Independent Contractor

Location: Albany, NY (must live in the Albany area)

Hours: Contractual, dependent on need within market. Approximately 5-6 hours per month (does fluctuate based on business needs)

Position Summary:

• Work in partnership with Tivity Health's Regional Growth Managers (RGMs) to promote SilverSneakers with the utmost knowledge, professionalism and integrity.
• Provide outstanding service to members of the SilverSneakers program providing information and product demonstrations to engage in the benefit.
• Attend and support community events interacting with our older adult members to help grow our brands and increase program engagement.
• Provide table/booth support at various events including setup and teardown.
• Lead event speaking presentations for various initiatives.
• Virtual event support, as needed.
• Identify and communicate client and/or other partner opportunities with RGMs.
• Maintain communication records and accurate reports regarding expenses.
• Track and report event details providing feedback on attendance and enrollment metrics.
• Preferred: Lead 5-15 minute fitness demos.

Qualifications

• Ability to complete the SilverSneakers teaching criteria (Fraud, Waste and Abuse, and other format- specific training as needed)
• Current CPR certification (if leading demos)
• Experience in fitness, wellness, health, nutrition, or senior services.
• Event experience preferred.
• High degree of computer literacy (MS Office Products), technology, and other virtual training tools (for example, laptop with access to internet and email)
• Strong organizational skills
• Strong instructional skills
• Strong written and verbal communication skills
• Ability to function independently with little supervision.
• Proficiency in Spanish, Korean, and/or Chinese is highly desirable.

Pay rate: $40/hour

About Tivity Health Inc. Tivity Health, Inc. is a leading provider of healthy life-changing solutions, including SilverSneakers, ForeverFit, and WholeHealth Living. We help adults improve their health and support them on life's journey by providing access to in-person and virtual physical activity, social and mental enrichment programs, as well as a full suite of physical medicine and integrative health services. Our suite of services support health plans, employers, health systems and providers nationwide as they seek to reduce costs and improve health outcomes. Learn more at TivityHealth. 

Tivity Health is an equal employment opportunity employer and is committed to a proactive program of diversity development. Tivity Health will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status. 

Employment Type: OTHER