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15 Technology Consulting Systems Analyst Jobs Hiring Near You

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What are the key skills and qualifications needed to thrive as a Systems Analyst, and why are they important?

To thrive as a Systems Analyst, you need strong analytical abilities, proficiency in systems design, and a relevant degree such as computer science or information systems. Familiarity with requirements-gathering tools, business process modeling software, and knowledge of databases and programming languages are typically essential. Excellent problem-solving, communication, and collaboration skills help bridge gaps between technical teams and business stakeholders. These skills are crucial for delivering effective technology solutions that align with organizational goals and user needs.

How do Systems Analysts typically collaborate with other IT and business teams during a project lifecycle?

Systems Analysts play a crucial bridging role between technical IT teams and business stakeholders. They work closely with business users to gather and clarify requirements, then translate these into technical specifications for developers and engineers. Throughout the project, they facilitate communication to ensure solutions align with business needs and address any issues that arise. Effective collaboration often involves participating in meetings, creating documentation, and conducting user training or support post-implementation.

What does a Systems Analyst do?

A Systems Analyst is responsible for analyzing, designing, and implementing information systems to support an organization’s business needs. They work closely with both business stakeholders and IT teams to understand requirements, identify problems, and recommend solutions that improve efficiency and effectiveness. Their tasks often include gathering and documenting requirements, evaluating current systems, proposing new technologies, and ensuring successful system integration and functionality.

Will AI replace System Analyst?

AI is unlikely to fully replace systems analysts, as their role involves understanding complex business needs, designing solutions, and communicating with stakeholders. Instead, AI tools can assist analysts by automating routine tasks and analyzing data, allowing analysts to focus on strategic decision-making and problem-solving. Continuous learning and proficiency with emerging technologies remain important for systems analysts to stay relevant.

What is the difference between Systems Analyst vs Software Developer?

AspectSystems AnalystSoftware Developer
Primary RoleAnalyzes business needs and designs IT solutionsCreates, codes, and tests software applications
Required SkillsBusiness analysis, systems design, communicationProgramming, software engineering, coding
Work EnvironmentCollaborates with stakeholders and IT teamsFocuses on coding and software development
Common CertificationsCBAP, CCBA, ITILMicrosoft, Oracle, Java certifications

While both roles work within the IT industry, Systems Analysts focus on understanding business needs and designing solutions, whereas Software Developers primarily build and implement software applications. Both roles often collaborate but serve different functions in the technology development process.

What other companies are hiring for Systems Analyst jobs?
What are the most popular jobs at Technology Consulting?
Infographic showing various Systems Analyst job openings at Technology Consulting in the United States as of May 2026, with employment types broken down into 60% Full Time, 20% Contract, and 20% Nights. Highlights an 100% Physical job distribution.
IT Service Desk Analyst

IT Service Desk Analyst

Technology Consulting Inc

Louisville, KY • On-site

Full-time

Posted 4 days ago

Job description

TCI has an immediate need for an IT Service Desk Analyst in Louisville, KY. This is a contract opportunity and not available for Corp2Corp.
SUMMARY
The IT Service Desk Analyst will support a global help desk team to ensure that the computer users receive appropriate assistance with technology related incidents and questions.
Core support hours are 9:00 a.m. to 6:00 p.m. EST (lunch hour included). Must be flexible to work other hours.
RESPONSIBILITIES
  • Ensure that all trouble calls are answered in a prompt, courteous and accurate fashion.
  • Follow up on closed trouble calls to ensure the user is functioning effectively.
  • Escalates trouble calls to appropriate second level resources or to Service Desk leadership as necessary.
  • Tracks all calls in service management tools. Looks to identify patterns that may indicate either a systemic problem or a deficiency in training.
  • Ability to support MS Office/Office 365 (Word, Outlook, Excel, and PowerPoint).
  • Occasionally, assists trainers with the delivery of scheduled training classes. Assist in training provided to new hires on the standard suite of software products.
  • Image laptops and coordination of workstation moves, installations, PC replacements.
  • Setup and maintenance of users' mobile devices, specifically Android and iOS devices;
  • Supports scheduled maintenance windows and assistance with system emergencies (i.e., power outages).
  • Assists clients and visitors to the office with laptop access and printer installations in conference rooms, visitor offices and support of video conferences and audio/visual technology for meetings.
  • Diagnoses of PC/system/network problems and troubleshooting.
REQUIREMENTS
  • 2+ years of Service Desk, Help Desk, or IT Support experience.
  • Minimum one (1) year of work experience providing technology support in a large company (1,000+ employees).
  • Proven experience in troubleshooting Windows 7/10 desktop and laptop systems and using Active Directory.
  • Strong knowledge of Active Directory, Microsoft Office (Outlook, Word, Excel and PowerPoint), Office 365.
  • Strong understanding of Zoom/MS Teams, NetDocuments, SCCM.
  • Knowledge of mobile devices (Android and iOS devices and/or Blackberry).
  • Knowledge of Windows administration with experience in troubleshooting minor networking problems.
  • Excellent verbal communication skills and strong computer troubleshooting skills.
  • Work is on-site only.
  • Core support hours are 10:00 a.m. to 7:00 p.m. EST (lunch hour included). Must be flexible to work other hours.
DESIRED (nice-to-have) SKILLS
  • College degree is preferred. Experience can be substituted for a degree.
  • Experience using ServiceNow ticketing system is highly preferred.

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