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What is it like to work at Symetra?

Symetra is a company that values a collaborative and supportive work environment, prioritizing employee well-being and growth. As a leading provider of life insurance and employee benefits, Symetra offers a dynamic work setting with a diverse team of professionals, flexible work arrangements, and opportunities for professional development. Working at Symetra may appeal to candidates who are passionate about making a positive impact in the lives of individuals and families, and who value a company that prioritizes community involvement and corporate social responsibility.

What makes Symetra an attractive place to work?

Symetra is a leading provider of life insurance and employee benefits products, with a strong reputation for delivering innovative solutions to its customers. The company's workplace is characterized by a collaborative and dynamic environment, where employees can engage in meaningful projects, develop new skills, and work closely with colleagues to drive business results. By joining Symetra, individuals can contribute to the company's mission of helping people achieve financial security and stability, while also pursuing opportunities for professional growth and development.

Do workers at Symetra get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Symetra pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

At Symetra, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
75% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Symetra affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Symetra?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at Symetra worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Symetra workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Symetra?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Symetra managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Symetra spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Symetra?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Symetra good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at Symetra feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Symetra get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Symetra?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Symetra enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Symetra recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at Symetra?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at Symetra?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Symetra’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
57% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how Symetra is doing?

Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and April 2026.

What other companies are hiring for Sales Representative jobs?

What are the most popular jobs at Symetra?

What are the most popular categories at Symetra?

Infographic showing various Sales Representative job openings at Symetra in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 17% Physical, 4% Hybrid, and 79% Remote job distribution.

Account Manager, Stop Loss - Western US

Symetra

Bellevue, WA • On-site

$32.80 - $54.64/hr

Other

Retirement, PTO

Posted 20 days ago

Symetra rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

110th of 315 rated insurance

Job description

Symetra has an exciting opportunity to join our West Region Stop Loss team as an Account Manager!

About the role

As the Stop Loss Account Manager, you will play a key role in managing new and renewal business in tandem with our sales representatives in support of the collective sales goals. You will assist and work in partnership with the sales representative and Home Office personnel, including support services, underwriting, and management resources, to contribute value-added solutions to help meet sales growth and persistency objectives. Through effective day-to-day account management, you'll build strong working relationships with assigned accounts, brokers, and internal teams to meet customer expectations. The position requires a solid understanding of our internal procedures and renewal processes to provide detailed and timely responses to our clients and business partners.

What you will do

  • Manage the overall service experience and customer needs for existing accounts by providing consistent proactive account management with brokers and clients in the form of scheduled calls, emails, conference calls and webinars
  • Monthly monitoring of account claim reporting requirements, premium remittances, and timely uploading of information into our Employer Excess Loss platform
  • Respond to client inquiries and requests and proactively identify potential client concerns to ensure positive outcomes
  • Primary manager of the renewal process to retain our active and profitable accounts in collaboration with the Regional Sales Manager, Underwriting and Broker partners
  • Lead new client orientation, onboarding, and the installation of new accounts from point of sale through delivery of the contract. These require a demonstration of the client Group Online (GO) portal and other beneficial programs
  • Effectively partner with the RFP Analyst (RA) team to provide a consistent customer experience for both internal and external business partners and ensure confidence during the quoting process. This includes having the Account Manager mentor the RA on such things as specific broker relationships, and the ability to build and cultivate productive and successful rapport with both internal and external clients
  • Work with other internal partners on special projects or division initiatives such as annual post-task reviews and process improvements

Why work at Symetra

"If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy G., Program Manager

"We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" Stephanie F., VP Customer Service & Operations

"If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit." - Daniel P., Senior Underwriter

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overview

Compensation

Base salary: $32.80 - $54.64 hourly plus eligibility for Company Annual Bonus

Who you are

  • High school diploma required
  • College degree or equivalent work experience strongly preferred
  • 3 years of related work experience required
  • Demonstrate a consultative approach in the servicing of clients and business partners to accentuate Symetra's value proposition
  • Proven ability to build and cultivate productive and successful partnerships with internal partners which will aid in the successful management of the customer relationship
  • Establish a proactive client contact strategy
  • Strong analytical skills, attention to detail, resilient self-motivator, organizational skills and ability to work in a fast paced, high-volume environment
  • Must have Resident Life/Health license or acquire with 6 months of start date
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit:https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
  • Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
  • Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
  • Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
  • Disqualification from the recruitment process
  • Withdrawal of a job offer
  • Termination of employment and other criminal and/or civil remedies, if fraud is discovered

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