Head Coach
San Francisco, CA · On-site
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
40 Sweetgreen Customer Service Jobs Hiring Near You
Head Coach
San Francisco, CA · On-site
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Property & Casualty Claims Manager (Workers' Compensation & General Liability)
Los Angeles, CA · On-site
$84 - $119/hr
sweetgreen is on a mission to build healthy communities by connecting people to real food. We ... Sitting on the Operations Services team and reporting to the Senior Director of Risk + Safety, you ...
Property & Casualty Claims Manager (Workers' Compensation & General Liability)
Los Angeles, CA · On-site
$84 - $119/hr
sweetgreen is on a mission to build healthy communities by connecting people to real food. We ... Sitting on the Operations Services team and reporting to the Senior Director of Risk + Safety, you ...
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
General Manager
Miami, FL · On-site
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
General Manager
Miami, FL · On-site
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$60K - $84K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$60K - $84K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$53K - $73K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$53K - $73K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$58K - $80K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$58K - $80K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Long Beach, CA · On-site
$56K - $78K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Long Beach, CA · On-site
$56K - $78K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Skokie, IL · On-site
$51K - $71K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Skokie, IL · On-site
$51K - $71K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Canton, CT · On-site
$56K - $77K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Canton, CT · On-site
$56K - $77K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$54K - $75K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$54K - $75K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Austin, TX · On-site
$53K - $73K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Austin, TX · On-site
$53K - $73K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Tampa, FL · On-site
$51K - $70K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Tampa, FL · On-site
$51K - $70K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Denver, CO · On-site
$55K - $76K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Denver, CO · On-site
$55K - $76K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$57K - $79K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
$57K - $79K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Irvine, CA · On-site
$75K - $95K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Irvine, CA · On-site
$75K - $95K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant Manager
Tustin, CA · On-site
$65K - $75K/yr
Customer Experience: Ensures a clean, hospitable, and brand-aligned guest journey by upholding ... Free sweetgreen swag * An opportunity to make a real impact on the people around you, both by ...
Restaurant Manager
Tustin, CA · On-site
$65K - $75K/yr
Customer Experience: Ensures a clean, hospitable, and brand-aligned guest journey by upholding ... Free sweetgreen swag * An opportunity to make a real impact on the people around you, both by ...
Restaurant General Manager
Irvine, CA · On-site
$57K - $79K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
Restaurant General Manager
Irvine, CA · On-site
$57K - $79K/yr
Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...
sweetgreen Jobs Information
Do workers at Sweetgreen get paid breaks?
No. Most people don’t get paid breaks.
86% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.
86% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Sweetgreen pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
At Sweetgreen, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and July 2026.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and July 2026.
Do part-time workers get paid time off at Sweetgreen?
Only some people who work part-time get paid time off.
36% of people who work part-time say they don’t get paid time off
Based on data from 11 people who took the Breakroom Quiz between May 2025 and February 2026.
36% of people who work part-time say they don’t get paid time off
Based on data from 11 people who took the Breakroom Quiz between May 2025 and February 2026.
Is the health insurance from Sweetgreen affordable enough for their workers?
Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and May 2026.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at Sweetgreen?
Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and July 2026.
81% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
- 20% of people with changing schedules find out their shifts one week or less ahead of time.
- 32% of people with changing schedules find out their shifts two weeks ahead of time.
- 42% of people with changing schedules find out their shifts three weeks ahead of time.
- 6% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers at Sweetgreen worry about hours?
Some people worry about getting enough hours.
56% of people report they worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.
56% of people report they worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Sweetgreen workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.
53% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for Sweetgreen workers to change shifts?
Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to get time off at Sweetgreen?
Some people find it hard to get time off.
51% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.
51% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Sweetgreen managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and March 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and March 2026.
Do jobs at Sweetgreen spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to take sick days at Sweetgreen?
Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.
Is a Sweetgreen job good for students?
Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
75% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Sweetgreen good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Sweetgreen feel treated with respect by their managers?
Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
74% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Sweetgreen get to take their breaks without interruption?
Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.
73% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Sweetgreen?
Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
78% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Sweetgreen enjoy their jobs?
Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
57% of people report they don’t enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Sweetgreen recommend working with their team?
Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Sweetgreen?
Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
43% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Sweetgreen?
Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Sweetgreen’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Sweetgreen is doing?
Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular job types at Sweetgreen?
What are the most popular jobs at Sweetgreen?
What are the most popular categories at Sweetgreen?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Sweetgreen rating
6.4
Based on 54 frontline employees who took The Breakroom Quiz
13th of 106 rated fast food restaurants
Job description
A Healthier Future Starts With You
As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.
What You'll DoLead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.
Essential Functions- People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
- Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
- Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
- Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
- Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
- Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.
- Experience in high-volume, fast-paced restaurants.
- Hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- Strong financial acumen: managing budgets, labor, and P&L effectively
- Proven experience hiring, coaching, and developing high-performing teams
- Exceptional adaptability and problem-solving in fast-paced, dynamic environments
- Data-driven mindset with curiosity to identify and implement operational improvements
- Commitment to operational excellence, hospitality, and team engagement
- Experience in fast-casual or retail operations is a plus
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
- 3+ years in food service, with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
- Competitive base salary + 20% bonus potential
- Medical, dental, + vision plans
- Paid vacation + wellness time
- 401(k) program
- Paid family leave
- Complimentary greens and Sweetgreen swag
- Opportunities to impact your team, community, and business
- A collaborative team that lives our core values
- Clear career path for personal and professional development
Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.
What Sweetgreen employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About sweetgreen
Sourced by ZipRecruiter
Sweetgreen is a plant-forward food company with a vision for a healthier tomorrow, and we're only just getting started. As we continue building, it's our priority to nurture talent from restaurants to our support center, so everyone can be part of the movement. And the best thing? When you join sweetgreen, you don't just grow your own future-you grow the planet's.
Industry
Food services and drinking places and traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Culver City, CA, US