sweetgreen
sweetgreen

40 Sweetgreen Customer Service Jobs Hiring Near You

... food service industry (e.g. extra virgin olive oil tortilla with only four ingredients ... the sweetgreen ecosystem to our end customer. Be the Face of our Food - This role will be the ...

District Manager

New York, NY · On-site

$115K - $125K/yr

... customer experiences and high quality culinary operations ensuring a commitment to sweetgreen ... service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.

... food service industry (e.g. extra virgin olive oil tortilla with only four ingredients ... the sweetgreen ecosystem to our end customer. Be the Face of our Food - This role will be the ...

District Manager

Manhattan, NY · On-site

$115 - $125/hr

... customer experiences and high quality culinary operations ensuring a commitment to sweetgreen ... service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.

General Manager

New York, NY · On-site

$80K - $100K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

General Manager

Miami, FL · On-site

$75K - $88K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Head Coach

Los Angeles, CA · On-site

$80K - $95K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Restaurant General Manager

Canton, CT · On-site

$80K - $100K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Head Coach

San Francisco, CA · On-site

$85K - $100K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Restaurant General Manager

Austin, TX · On-site

$72K - $84K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Restaurant General Manager

Boston, MA · On-site

$85K - $90K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

General Manager

Westport, CT · On-site

$80K - $100K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

Restaurant General Manager

Detroit, MI · On-site

$75K - $84K/yr

Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest ... Complimentary greens and Sweetgreen swag * Opportunities to impact your team, community, and ...

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sweetgreen Jobs Information

Do workers at Sweetgreen get paid breaks?

No. Most people don’t get paid breaks.
86% of people say they don’t get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Sweetgreen pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

At Sweetgreen, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and July 2026.

Do part-time workers get paid time off at Sweetgreen?

Only some people who work part-time get paid time off.
36% of people who work part-time say they don’t get paid time off
Based on data from 11 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from Sweetgreen affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Sweetgreen?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 42% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Sweetgreen worry about hours?

Some people worry about getting enough hours.
56% of people report they worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Sweetgreen workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Sweetgreen workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Sweetgreen?

Some people find it hard to get time off.
51% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Sweetgreen managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and March 2026.

Do jobs at Sweetgreen spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Sweetgreen?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Sweetgreen job good for students?

Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Sweetgreen good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sweetgreen feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sweetgreen get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Sweetgreen?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sweetgreen enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Sweetgreen recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Sweetgreen?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Sweetgreen?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Sweetgreen’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Sweetgreen is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular job types at Sweetgreen?

    What are the most popular categories at Sweetgreen?

    Infographic showing various Customer Service job openings at Sweetgreen in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Physical job distribution.

    Head of Culinary

    sweetgreen

    Los Angeles, CA • On-site

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 4 days ago


    Sweetgreen rating

    6.4

    Company rating: 6.4 out of 10

    Based on 54 frontline employees who took The Breakroom Quiz

    13th of 106 rated fast food restaurants


    Job description

    Head of Culinary
    sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 5,000 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means. Our teams are our most valuable ingredient - the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique.
    As the Head of Culinary at sweetgreen, you will be a key member of the Commercial Leadership Team, responsible for leading the culinary team and developing the organization's overall culinary strategy. You will be responsible for ensuring that sweetgreen's menu items are consistently high-quality and aligned with our brand values.
    You will:
    • Drive Menu Innovation to fuel and enable growth and profitability - This role will be the key leader to oversee the development and testing of new menu items and ensure that they meet the highest standards of quality, consistency, and taste.
      • Develop new menu items that help drive the brand distinctiveness of sweetgreen - highlighting our point of difference in seasonal, high-quality, chef-crafted menus consistent with our food ethos.
      • Stay up to date with industry trends and best practices in culinary innovation and technology to inform ingredient choices and in-restaurant preparation methods.
    • Lead Commercialization to scale culinary concepts to fleet-wide execution - Effectively commercialize food for all business channels. Develop paths to upstream and/or outsourced formulations with vendor partners. Develop creative solutions to solve for ingredients that may not currently be commercialized for the food service industry (e.g. extra virgin olive oil tortilla with only four ingredients). Collaborate with cross-functional partners to ensure that commercialization efforts result in products that can be executed in-restaurant at scale. Be able to problem-solve as learnings emerge from operational and market testing that may result in retooling/reformulation. Lead and manage a team of culinary professionals to ensure the successful execution of culinary initiatives. This leader will create an environment where creativity and innovation are at the heart of the team dynamic.
      • Create a culture of innovation and problem-solving across the culinary team to increase our speed to market.
      • Collaborate with cross-functional teams to ensure alignment of culinary initiatives with marketing, operations, and procurement.
      • Support training programs and materials for all levels of culinary staff, including hourly employees, managers, and corporate teams.
    • Nurture our Core Menu Offerings - This role will lead the initiatives to continuously improve our core menu offerings, ensuring that our food standards remain consistent and that the end product delivered to our customers is the highest quality in the industry.
      • Leverage data, customer behavior, and consumer insights to drive improvements to our offering.
      • Develop and execute culinary strategies that align with sweetgreen's Food Ethos, brand values, goals, and objectives.
      • Inform and articulate our food journey from the point of entry in the sweetgreen ecosystem to our end customer.

    Be the Face of our Food - This role will be the primary face of our culinary credentials to our customers and other stakeholders.
      • Provide regular reports and updates on culinary initiatives to senior leadership, the sweetgreen board and other stakeholders.
      • Work with Brand/Marketing on content creation and events that support the brand messaging and connect sweetgreen with our local communities.

    Desired traits:
    • Obsessed with Food & Food Culture - You are leading from the front to help us identify the next ingredient and menu item for us to pursue. You know the latest trends in the culinary industry, and you thrive in creating new solutions that haven't been figured out at scale.
    • Detail-Oriented - You obsess over the details because you know that's what it takes to execute a high-quality menu across 280+ restaurants and thousands of team members.
    • Strong Influence and Leadership Skills - You can operate in a matrixed environment to advance the culinary agenda in a way that brings people along. You thrive on creating an environment for your team to succeed.
    • Candidates must be willing to relocate to the Greater Los Angeles area

    Desired experience:
    • 10+ years of experience in multi-unit restaurant companies, developing and executing menus
    • 5+ years of experience leading teams across culinary, food science, and commercialization
    • Deep understanding of restaurant operations and management of hourly employees in a fast-casual or full-service restaurant setting
    • Strong communication, collaboration, and leadership skills
    • Ability to prioritize and manage multiple projects and initiatives simultaneously
    • Strong analytical and problem-solving skills
    • Bachelor's degree in Culinary Arts, Food Science, or a related field (Master's degree preferred)
    What you'll get:
    • Highly competitive pay + bonus plan
    • Three different medical plans to suit your and your family's needs
    • Dental and Vision insurance
    • Flexible PTO plan
    • 401k program
    • Employee HSA and FSA
    • Complimentary greens
    • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
    • To live the sweetlife and celebrate your passion + purpose
    • A collaborative team of people who live our core values and have your back
    • A clear career path with opportunities for development, both personally and professionally
    • Free sweetgreen swag

    Come join the sweetlife!
    About sweetgreen
    Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together
    Salary range for this role:
    Starting salary range based on experience
    $160,000-$229,000 USD
    Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.
    California residents: Review our applicant privacy notice HERE.
    sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

    What Sweetgreen employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    sweetgreen logo

    About sweetgreen

    Sourced by ZipRecruiter

    Sweetgreen is a plant-forward food company with a vision for a healthier tomorrow, and we're only just getting started. As we continue building, it's our priority to nurture talent from restaurants to our support center, so everyone can be part of the movement. And the best thing? When you join sweetgreen, you don't just grow your own future-you grow the planet's.

    Industry

    Food services and drinking places and traveler accommodation

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Culver City, CA, US