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60 Substack Customer Support Specialist Jobs Hiring Near You

Border Bank

Customer Support Specialist

Fargo, ND

$17.75 - $23.75/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

Border Bank

Customer Support Specialist

Fargo, ND · On-site

$18 - $24/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

Nova Biomedical

Customer Support Specialist

Waltham, MA · Hybrid

$19.50 - $26.25/hr

The Customer Support Specialist will also resolve or escalate incoming customer-reported issues involving NovaNet and document all customer interactions and resolutions in the appropriate system.

GovEase

Customer Support Specialist

Madison, MS · On-site

$35K - $45K/yr

We are in search of a Customer Support Specialist. This position is set up for individuals who are looking to advance their career and provide support to our customers and users allowing us to grow ...

Nova Biomedical

Customer Support Specialist

Waltham, MA · Hybrid

$19.50 - $26.50/hr

The Customer Support Specialist will also resolve or escalate incoming customer-reported issues involving NovaNet and document all customer interactions and resolutions in the appropriate system.

Uhlig LLC

Customer Support Specialist

Overland Park, KS · On-site

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country, providing them with ongoing support for our web-based products. Customer Support Specialists ...

Brunel

Customer Support Specialist

Lenexa, KS · On-site

$17 - $22.75/hr

Customer Support Specialist Lenexa, KS Introduction The Customer Support Specialist strengthens customer relationships by working directly with farmers and dealers to resolve issues, support product ...

Addison Group

Customer Support Specialist

Northbrook, IL · On-site

$18 - $22/hr

Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL Assignment Type: Contract, 4+ months, open-ended Pay: $18-$22/hour Work Schedule: Monday-Friday, 8:30 AM-5 ...

LENSAR, Inc.

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...

LENSAR, Inc.

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...

Ova Technologies

customer support specialist

Alpharetta, GA · On-site +1

$17.25 - $23.50/hr

Customer Support Specialist Location: Remote Department: Customer Service / Support Reports To: Customer Support Manager Job Summary: We are looking for a detail-oriented and empathetic Customer ...

LENSAR, Inc.

Customer Support Specialist

Orlando, FL

$16.75 - $22.75/hr

POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...

Superior Essex Inc.

Customer Support Specialist

Fort Wayne, IN · On-site

$16.50 - $22.25/hr

The Customer Support Specialist will investigate customer complaints, make determinations of appropriate actions to resolve customer complaints, resolve customer complaints, or make recommendations.

Superior Essex

Customer Support Specialist

Fort Wayne, IN

$16.50 - $22.25/hr

The Customer Support Specialist will investigate customer complaints, make determinations of appropriate actions to resolve customer complaints, resolve customer complaints, or make recommendations.

Elvanx Inc

Customer Support Specialist

Fayetteville, NC · On-site

$16.50 - $22.25/hr

Customer Support Specialist Location: Fayetteville, NC Job Type: Full-Time About the Role We're seeking a dynamic and customer-focused Customer Support Specialist to join our growing team. In this ...

Interdent

Customer Support Specialist

Florida, NY · On-site

$18.50 - $25/hr

Customer Support Specialist We are looking for a dedicated, empathetic, and problem-solving Customer Support Specialist to join our team. In this role, you will serve as the primary point of contact ...

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Infographic showing various Customer Support Specialist job openings at Substack in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% Physical, 5% Hybrid, and 21% Remote job distribution.

Customer Support Specialist

Border Bank

Fargo, ND

$17.75 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Border Bank is seeking a friendly, detail-oriented Customer Support Specialist to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette, Clearbrook, Coon Rapids, Greenbush, International Falls, Middle River, Roseau, or Thief River Falls, Minnesota.
The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive customer experience.

Customer Support Specialist Key Responsibilities
  • Provide exceptional service to internal and external customers in an accurate, courteous, and customer-focused manner.
  • Respond to customer inquiries through voice, email, and other communication channels as needed.
  • Listen actively, ask thoughtful questions, and communicate clearly and professionally.
  • Maintain knowledge of Border Bank products, services, procedures, and general information to assist customers effectively.
  • Work to resolve customer requests or concerns at the first point of contact whenever possible.
  • Take ownership of customer interactions and follow through to a positive resolution.
  • Use sound judgment, problem-solving skills, and available resources to address customer needs.
  • Protect the security and confidentiality of bank, customer, and employee information by following established verification standards.
  • Navigate multiple systems, screens, and tools while assisting customers.
  • Demonstrate flexibility with scheduling, including possible evenings and weekends.
  • Represent Border Bank positively in customer, employee, and community interactions.
  • Support other bank activities as needed as part of the broader team.

Customer Support Specialist Qualifications

  • High school diploma or equivalent required.
  • Previous customer service and/or banking experience preferred.
  • Strong written and verbal communication skills.
  • Ability to remain composed and adaptable in a fast-paced, customer-focused environment.
  • Excellent attention to detail and accuracy.
  • Strong problem-solving and time management skills.
  • Ability to maintain confidentiality and demonstrate professionalism.
  • Comfortable using multiple computer systems and tools.

Schedule

  • Shifts are scheduled Monday through Friday between 8:00am and 6:00pm, with rotating Saturday shifts from 8:00am to noon. Saturday shifts are paid at double time!

Border Bank Employee Benefits

Border Bank offers a comprehensive benefits package designed to support your health, financial well-being, and work life balance:

  • Paid Time Off & Paid Holidays
  • Health, Dental & Vision Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401(k) with Employer Match
  • BankPaid Life Insurance & LongTerm Disability
  • Supplemental insurance options (Accidental Injury, Heart & Stroke, Cancer, Intensive Care, Hospital Indemnity, Critical Illness, Life, and Short Term Disability Insurance)
  • Employee Assistance Programs (EAP)
  • Wellness Dollars
  • Education Assistance
This role is ideal for someone who enjoys helping others, communicates clearly, and takes pride in providing accurate, courteous, and timely service to both internal and external customers. Take the next step in your career with Border Bank - apply today.

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