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Stratus Building Solutions

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Commercial Janitorial Operations Manager

Nashua, NH · On-site

$35K - $40K/yr (+ commission)

Stratus Building Solutions is looking for an Operations Manager for a fast growing and innovative green commercial cleaning company that is applying professional approaches to our industry. Our ...

Stratus Building Solutions

Be Seen First

Commercial Janitorial Operations Manager

Nashua, NH · On-site

$35K - $40K/yr (+ commission)

Stratus Building Solutions is looking for an Operations Manager for a fast growing and innovative green commercial cleaning company that is applying professional approaches to our industry. Our ...

Stratus Building Solutions

Sales Executive

Denver, CO · On-site

$85K - $105K/yr

Comfortable with technology and CRM systems Why Join Stratus * #1 fastest-growing franchise brand in the US for four years in a row (Entrepreneur Magazine) * Clear earning potential with uncapped ...

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Business Development Manager

Alexandria, VA • On-site

Stratus Building Solutions
See more jobs at Stratus Building Solutionsexternal

$45K - $65K/yr (+ commission)

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Job description

This critical role will support our clients and Franchise owners in the Fairfax County region.  **Bi-lingual** (Spanish) preferred.

This is a critical role for Stratus. Fundamentally it can be broken into 2 key buckets
1) Customer Development & Retention – to inspect what we expect on quality and brand standards and identify and upsell specials.
2) Franchisee Development – meeting Franchisees at client locations to provide coaching on initial starts and on-going quality standards.
Expectations of role:
1. Customer Development & Retention

  • Meet with assigned clients each month/quarter during the day.
  • Complete inspection and record into Stratus on-line client management system
  • Ensure Stratus Brand standards are followed at each client
  • Remedy customer complaints by coordinating with Franchisee
  • Quote and sell one-time services to existing customers – enter new sales into OPUS and coordinate with Franchisee.
  • Look for opportunities to optimize the account – ie. Adding new services and/or adding additional cleaning days.
  • Ask for referrals and pursue them for new business opportunities


2. Franchise Development

  • Train and on board new Franchisees
  • Meet with franchisees at existing client locations to provide on-site training and coaching where quality issues have surfaced from monthly inspections.
  • Coordinate new customer starts between sales team, client, and franchisee.
  • Schedule the walk through with client and franchisee – send calendar invites

Company Description

Stratus Building Solutions is the industry-leading franchise in green commercial cleaning. In an ever-increasing health and environmentally conscious consumer market, the demand for green cleaning services puts Stratus at the forefront of the competition. As a standard, Stratus franchisees utilize state-of-the-art cleaning equipment, sustainable processes, and Green Seal Certified, biodegradable and non-toxic branded cleaning chemicals; Stratus Building Solutions is second to none in green commercial cleaning. With customizable cleaning options and competitive rates, Stratus Building Solutions franchisees provide services to a large range of clients, from schools, medical offices, shopping centers, warehouses, dealerships, religious centers, professional offices, daycares, retail stores, gyms and more.