$21.44 - $26.53/hr
... Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
52 Strategic Data Systems Jobs Hiring Near You
$21.44 - $26.53/hr
... Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Customer Service Representative III
Great Lakes, IL ยท On-site
$15.50 - $21/hr
Flexibility to work varied schedules, including nights and weekends, as required Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and ...
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Customer Service Representative III
Great Lakes, IL ยท On-site
$15.50 - $21/hr
Flexibility to work varied schedules, including nights and weekends, as required Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and ...
Customer Service Representative III
San Antonio, TX ยท On-site
$14.50 - $19.50/hr
... Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Customer Service Representative III
San Antonio, TX ยท On-site
$14.50 - $19.50/hr
... Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Customer Service Representative III
San Diego, CA ยท On-site
$24.89 - $29/hr
... Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Customer Service Representative III
San Diego, CA ยท On-site
$24.89 - $29/hr
... Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Program Manager
Dahlgren, VA ยท On-site
Defense Acquisition certifications/education is a plus Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and ...
Program Manager
Dahlgren, VA ยท On-site
Defense Acquisition certifications/education is a plus Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and ...
Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...
Defense Acquisition certifications/education is a plus Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and ...
Defense Acquisition certifications/education is a plus Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and ...
Customer Service Representative III
Chesapeake, VA ยท On-site
$21.44 - $26.53/hr
Flexibility to work varied schedules, including nights and weekends, as required Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and ...
Customer Service Representative III
Chesapeake, VA ยท On-site
$21.44 - $26.53/hr
Flexibility to work varied schedules, including nights and weekends, as required Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and ...
This role blends hands-on accounting with strategic leadership, supporting both daily operations ... DCAA-compliant accounting systems and ensure accurate cost accounting and indirect rate ...
This role blends hands-on accounting with strategic leadership, supporting both daily operations ... DCAA-compliant accounting systems and ensure accurate cost accounting and indirect rate ...
Cyber Hunt Specialist
Dahlgren, VA ยท On-site
If you would like more information about how your data is processed, please contact us. apply for this job
Cyber Hunt Specialist
Dahlgren, VA ยท On-site
If you would like more information about how your data is processed, please contact us. apply for this job
Cyber Hunt Specialist
Dahlgren, VA ยท On-site
If you would like more information about how your data is processed, please contact us.
Cyber Hunt Specialist
Dahlgren, VA ยท On-site
If you would like more information about how your data is processed, please contact us.
Strategic Data Systems Jobs Information
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$21.44 - $26.53/hr
Full-time
Re-posted 29 days ago
Job description
Customer Service Representative
Joint Expeditionary Base Little Creek
Virginia Beach, VA 23459
On-Site Position
Compensation: $21.44/hr - $26.53/hr (Depending on Benefit Selection)
24/7/365 Flexibility
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Do you have strong customer service skills? Are you looking for an opportunity to assist our Military Sailors and their families? If the answer is yes, then we have a great opportunity for you!ย ย
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We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in Little Creek, VA.
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As a Customer Service Representative, you will:
Act as the first step in a multi-tiered support to Military Sailors and their families.
Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.
Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.
Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.
Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.
Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels.ย
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Here is a short video of My Navy Career Center:
https://www.youtube.com/watch?v=n86B5UY7H4o
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Requirements:
DOD Secret Security Clearance Eligibleย
Experience in customer service and responding to requests for information in a timely manner; contact center experience preferred
Experience with CRM systems and the ability to quickly learn and adapt to new technologies, tools, and operational processes
Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to resolve service requests
Knowledge of printer functions, connectivity, and basic printer/scanning troubleshooting
Strong verbal and written communication skills, with the ability to clearly explain technical actions and solutions to customers
Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment
The ability to type at least 30 WPM
Flexibility to work varied schedules, including nights and weekends, as required
Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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