ZipRecruiter

Log In

Strategic Data Systems
Strategic Data Systems

52 Strategic Data Systems Customer Service Jobs Hiring Near You

Strategic Data Systems

$21.44 - $26.53/hr

Customer Service Representative Joint Expeditionary Base Little Creek Virginia Beach, VA 23459 On ... required Strategic Data Systems provides equal employment opportunities to all employees and ...

Strategic Data Systems

$21.44 - $26.53/hr

... Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color ...

next page

Showing results 1-20

All JobsStrategic Data Systems Customer Service Jobs

Strategic Data Systems Jobs Information

What are the most popular categories at Strategic Data Systems?

Infographic showing various Customer Service job openings at Strategic Data Systems in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative III

Strategic Data Systems

Millington, TN • On-site

$21.44 - $26.53/hr

Other

Re-posted 23 days ago

Job description

Customer Service Representative

Naval Support Activity Mid-South

Millington, TN 38055

On-Site Position

Compensation: $21.44/hr - $26.53/hr (Depending on Benefit Selection)

24/7/365 Flexibility

Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you!

We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in Millington, TN.

As a Customer Service Representative, you will:

  • Act as the first step in a multi-tiered support to Military Sailors and their families.
  • Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.
  • Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.
  • Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.
  • Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.
  • Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels.

Requirements:

  • DOD Secret Security Clearance Eligible
  • Experience in customer service and responding to requests for information in a timely manner; contact center experience preferred
  • Experience with CRM systems and the ability to quickly learn and adapt to new technologies, tools, and operational processes
  • Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to resolve service requests
  • Knowledge of printer functions, connectivity, and basic printer/scanning troubleshooting
  • Strong verbal and written communication skills, with the ability to clearly explain technical actions and solutions to customers
  • Demonstrated ability to multitask, prioritize, and manage time effectively in a fast-paced environment
  • The ability to type at least 30 WPM
  • Flexibility to work varied schedules, including nights and weekends, as required

Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Apply