Storm Guard Madison

22 Storm Guard Madison Jobs Hiring Near You

Call Center Manager/Leader

Madison, WI · On-site

$40K - $85K/yr

Optional 2:00 PM - 5:00 PM Saturday & Sunday: 10:00 AM - 2:00 PM About the Company Storm Guard of Madison is on a mission to be the Gold Standard in the roofing and construction industry. Our over 1 ...

Call Center Manager/Leader

Madison, WI · On-site

$40K - $85K/yr

Optional 2:00 PM - 5:00 PM Saturday & Sunday: 10:00 AM - 2:00 PM About the Company Storm Guard of Madison is on a mission to be the Gold Standard in the roofing and construction industry. Our over 1 ...

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Storm Guard Madison Jobs Information

Infographic showing various job openings at Storm Guard Madison in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Call Center Manager/Leader

Madison, WI • On-site

Storm Guard
Construction • 1 - 10 employees

$40K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Call Center Team Lead
Benefits
Paid and ongoing training
Real growth opportunities
Health insurance
Dental insurance
Vision insurance
401(k) with a 4% company match
Base salary ($18+ DOE) + uncapped commissions + leadership incentives
Paid time off
About the Role
The Call Center Team Lead inspires performance, creates accountability, and elevates results. This is a leadership opportunity for someone who loves competition, thrives in a metrics-driven environment, and wants to directly impact company growth while developing their own leadership career. This is a true player-coach role where you'll lead by example, set appointments, coach team members, and help build a high-performing inside sales culture. If you're the type of person who sees a struggling team and thinks, "I can help them perform better," we want to talk.
Responsibilities
Lead From the Front
  • Make inbound and outbound calls to homeowners
  • Convert qualified leads into scheduled appointments

Coach & Develop Team Members
  • Review calls and identify opportunities for improvement
  • Reinforce scripts, best practices, and sales techniques
  • Help improve conversion rates and appointment quality

Drive Performance & Accountability
  • Track daily activity and key performance metrics
  • Ensure CRM accuracy and proper lead management
  • Create a culture of ownership, urgency, and continuous improvement

Support Growth
  • Work directly with leadership to improve systems, processes, and performance
  • Play an active role in scaling the call center operation

Requirements
  • Experience coaching, mentoring or managing a team
  • Have a hunger for growth, personal improvement, and exceeding goals.
  • Proven success in inside sales, appointment setting, or call center environments
  • Strong communication and relationship-building skills

Schedule
Monday - Thursday: 2:00 PM - 8:00 PM
Friday: Optional 2:00 PM - 5:00 PM
Saturday & Sunday: 10:00 AM - 2:00 PM
About the Company
Storm Guard of Madison is on a mission to be the Gold Standard in the roofing and construction industry. Our over 1,000 five-star reviews are a testament to the quality of our work, but also to our commitment to our community. In order to achieve such a monumental goal, we believe in fostering our team and supporting them in order for them to be able to reach and exceed their goals.
Compensation: $40,000.00 - $85,000.00 per year
Storm Guard is seeking competitive, motivated and goal oriented individuals to join our family. We are a rapidly growing organization with great opportunities for motivated and hard working professionals who have interest in building a successful career by assisting customers in time of need.